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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
736 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
Families with young children (736)
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Woon W. Families with young children Malaysia, December 17, 2014
Nothing

Nothing special
5
Hotel room and amenities need to be improved and upgraded
Nurulamin A. Families with young children Singapore, December 15, 2014
Stayed in room 1421...

Buffet breakfast... Location
7
Location and convenient .... And staff some of th are new couldn't understand what we wanted. We able to extend our check out time by 1 hr. Could come back to stay.... But there should change their bed too soft and the pillows were it comfortable.
Hoodh A. Families with young children Maldives, December 2, 2014
good for short leisure trip

food, location, comfortable
8.7
good breakfast, in close vicinity of shopping and eating outlets. comfortable room, and quiet mostly
Muhammad N. Families with young children Malaysia, November 30, 2014
Good stay in the city

affordable price, near to shopping mall and other kl attractions
6
Good stay for a quick one. Not so much variety of food during breakfast. There is a pool for adult and kids but not so big, so when too many people around become crowded.
Muhammad N. Families with young children Malaysia, November 30, 2014
Value for money

Location, food, easy access
8
Perfect, Value for money, strategic location.
Yong C. Families with young children Singapore, November 24, 2014
good location

great location, good food and shopping malls within walking distance
7
major shopping malls are just a distance away and many local roadside food stall
Mohd K. Families with young children Malaysia, November 22, 2014
nice sleep in

cleanliness, staff performance and room scenary
7.3
The check in process takes some time as it turn out agoda didn't notify the hotel upon our booking. But everything else is ok.
Wui M. Families with young children Malaysia, November 9, 2014
Good location but stay was out of expectation

Strategic location, Easy access to convenient store, Nice cafe nearby
6
No clear sign to show driver the car park for the hotel hence mistakenly parked in the residences car park instead. Although they were linked together, but dragging luggages walking up and down changing elevators really put off the mood. Tried to go back and drive to the hotel carpark but was told at the car park entrance lady to pay the parking ticket first at the hotel lobby (RM10) else she will charged me again for the ticket. Very terrible communication among the hotel and the carpark. By the way, no free parking for hotel tenants??? Terrible! Hotel room was sighted slightly old, not sure is it 'intentionally' or literally. And what was that 'sour' smell?! Do they use vinegar or enzyme to clean the room?! My goodness! Definitely won't be staying again if I have a better choice. The only bright side was the nice cafe found around the corner (5 mins walk)
Mazen A. Families with young children Oman, October 11, 2014
Bad hotel

breakfast
4.7
1. Bad room service 2. Bad cleaning 3. Location is bad and taxi drivers charges alot 4. Small swimming pool 5. Old furniture 6. AC makes sound
Abdul R. Families with young children Singapore, October 5, 2014
Family retreat

Nearby to shopping mall
7.7
Relaxed and enjoyable

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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