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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310

Recent customer reviews

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Very good

7.5

based on
816 reviews

3878 reviews in English

Value for Money
7.3
Location
7.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
Families with young children (816)
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Suhendra L. Families with young children Indonesia, January 4, 2016
The room is a little bit small
4.3
Its horible, the room smeels weird, smeel like vomit, i have report to the staff and they cleaned the room, but its still smeel like vomit. The shower isnt working very well, Thanks god we just stay there for only 1 night.
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Yu S. Families with young children Malaysia, January 2, 2016
Good location but No Free Car Parking

good location, need to Berjaya Time Square with walking distance, at the centre of city.
6.7
The front desk staff without smiley face and slow in response when asked for any questions. The service line should be more friendly when serve the customer..a bit disappointed as the hotel charge for the car parking fee of RM 10...Hotel should provide free parking to their customer..
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Junaid W. Families with young children Pakistan, January 2, 2016
excellent location & good Bb

1 location , 2 food & 3 is standard of hotel
7.3
nice to stay my children go easily to Bukit bintang , China town and transportation for any where
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Shalenna R. Families with young children Singapore, December 27, 2015
Upgrading needed

Bed is comfortable. Wifi is good. There is hot water.
7
Checking in is slow. There is only 1 queue for check in and unfriendly customer service. Room is small but everything in the room is old. Even the door to come into the room is old. Breakfast is disappointing for a 4* hotel. Not many choices. Noodles and nasi lemak is tasteless. Need to have many varieties for food to choose from. Carpark needs to be complimentary for hotel guests.
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Muhammad M. Families with young children Singapore, December 20, 2015
Charging port

Food. Bed comfort. Big toilet
7
Pleasant. Only problem is the charging port. It could be better if it is by the bed instead of the tv area.
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Jayaram S. Families with young children Singapore, December 18, 2015
I will definitely book this hotel the next time ro

Staff,Service n cleaniness
8.7
A very good n memorable one.Centralized area to move around
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Sukarnih S. Families with young children Malaysia, December 12, 2015
Nice hotel

Enjoy the hotel hospitality
6
Very nice hotel to stay
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Tan Y. Families with young children Malaysia, December 6, 2015
Great stay

Service, convenient, hospitality
8
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Rosmah A. Families with young children Singapore, December 6, 2015
Nil

Breakfast
7.7
Just right
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Jeff Y. Families with young children Malaysia, November 29, 2015
An old hotel and refurbishment required

its location
3
It was a bad stay in this hotel despite the hotel outlook seems alright... First, there is no elevator from the hotel parking to the lobby. Then, the check in was very slow reasons being the room was booked under Agoda. The hotel room furniture is old and it is unsure about the room carpet cleanliness. Though the bathroom is big, the towel provided gotta be replaced. For driver, you may have free parking during your stays but there will be charges on the last of your stay after you checked out. Overall, not recommended to stay in this hotel as there are many better hotel at its surrounding with this similar rate.
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