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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Balcony/Terrace Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Coffee Shop/Cafe Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Fitness Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Facilities Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Pub/Lounge
Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
480 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.4
Families with older children (480)
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Wiliana W. Families with older children Indonesia, December 15, 2014
Good location and clean

Near shopping area, room is clean, friendly reception
7
Comfortable
Tioh L. Families with older children Singapore, December 10, 2014
Pleasant stay

Food
6.3
Average
Muhamad H. Families with older children Singapore, December 9, 2014
Good Stay

Location, Breakfast, Spacious Family Room
9.3
This was my third time staying at this hotel. I've alway had preferred to choose to stay here due to its location and offers a sumptuous good Breakfast Buffet. I've booked on the Family Room and it was indeed a good choice! The room was very spacious with one queen bed and two single beds available which is a very good choice for family or group travelers. The bathroom was big too with a separated bathtub and standing shower. Overall my family and I had a smooth and pleasant experience throughout our stay at this hotel.
Dongwei G. Families with older children Singapore, December 1, 2014
Value for money only when giving good discount.

Location is central, car park lot were sufficient but expensive for non hotel guest, the room facilities are old & rundown.
5.7
Arthur F. Families with older children Sri Lanka, November 30, 2014
Good experience

Location, the size of the room and the staff
7.7
Pretty good and friendly ambience.
Khalid R. Families with older children Saudi Arabia, October 13, 2014
Great Stay

Breakfast, location, staff
9.3
Everything was great, But I've stayed at the hotel at the beginning of the year and the rooms were way better.
Kanalita A. Families with older children Malaysia, October 6, 2014
Good Location

Walking distance to Bukit Bintang shopping area, China Town, Alor Street. Checkin till checkout everthing was good, no waiting. Nice room
8
Everything was perfect, definate will be back.
Nurashikin Y. Families with older children Singapore, September 28, 2014
Lower-end 4 star hotel

Breakfast, buffet, location
5.3
My stay at this hotel was mediocre and nothing worth raving about. There were so many things I was displeased about but let's just start with the good things. Breakfast buffet was satisfying. They were rather tasty and there were quite a spread of food. Location-wise, it is about 8-10 mins walk to Berjaya Times Square and you need to walk through some alleys for shortcuts. It is also a walking distance to Pavillion and KLCC, probably about 20 mins walk? This hotel is also near to Jalan Alor, where you can easily get lots of street food. Opposite the hotel, there is a good indian food stall which is 24 hours, 7-11 and Subway. Moving on to the negative side, the hotel supposedly provides complimentary shuttle service to KLCC and Pavillion and the time slots are at 10.30, 2 and 4PM. However, one needs to make your booking in advance because if the seats are full (probably only 10 seats or less), then too bad for you. They might as well not provide any, imho. Anyway, we discovered the walking route to those malls so yeah, go walk instead. Reception staff are not that friendly. They are not trained to acknowledge the guests (or so it seems) even if they are meant to make them wait. They did not even bother to inform guests that the lift requires the card access nor guide them how to use it. They didn't even mention anything about free wifi and how to access it. Definitely unhelpful. Also, the hotel management needs to upgrade the toilet flushing system because it seriously lacks function. The telephone is also pretty useless because we had a hard time trying to call room-to-room. Oh yes, there was also a blackout in the entire hotel (lifts stopped, etc, etc) and it lasted for about 5-10 mins? The horror. So yeah, now that I've known better, I wouldn't mind topping up abit more to get a much decent hotel with better service from the staff and quality room :/
Siti Z. Families with older children Singapore, September 11, 2014
A good location for shopping

Breakfast, family room and internet provided
8
Nasruddin H. Families with older children Singapore, September 8, 2014
Weekend getaway

spacious room. comfortable. staff friendliness
8.7
Not too bad. Bed was a bit uncomfortable. Staff very obliging. Hotel good for family.

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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