Very good 7.8
Based on 2099 reviews

Up to 30% off with Agoda Insider Deals!

About Swiss Garden Residences Kuala Lumpur

Description

Swiss Garden Residences Kuala Lumpur offers 478 contemporary serviced apartments with spacious layouts and a unique blend of elegant design. Surrounded by the cosmopolitan district, all apartments have a magnificent view of Kuala Lumpur’s skyline. Swiss Garden Residences Kuala Lumpur also features a modern contemporary design, 4-star comforts, and refined hotel services and facilities. The accommodation comprises north and south towers with a unique blend of finest contemporary architecture. Boasting an outdoor infinity pool as well as spa and fitness facilities, it provides broadband and Wi-Fi as well as an iPod dock in every room. Whatever the reason for your stay, Swiss Garden Residences Kuala Lumpur will make it a good one.
Show more Show less

Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Games room

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Squash court(s)

For kids

  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service
  • Restaurant(s)

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 150 MYR
Breakfast Charge (when not included in room rate): 33 MYR
Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 60.0 km
Number of Rooms : 478
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2011
Show more Show less

Important notice

The property provides shuttle service to nearby areas. Kindly contact the property for more details.
Show more Show less

Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.0
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.9
Sort by

al A. from United Arab Emirates
Families with young children
Stayed 2 nights in August 2016
good holiday
its a real value for money would come again and even ask people to go
Reviewed August 27, 2016

Madelaine W. from Australia
Families with young children
Stayed 4 nights in August 2016
Super disappointed.
This room could not have been more bland. Totally uninspired, it felt like we were in a hospital room. There was rubbish on the floor and the glasses were dirty. However the pool area was fantastic and the breakfast buffet kept my kids happy.
Reviewed August 18, 2016

Fauziana S. from Malaysia
Solo travelers
Stayed one night in July 2016
Swiss Garden Residences Kuala Lumpur
The hotel are okay just the bathroom are not so good.
Reviewed August 18, 2016

SO C. from Hong Kong
Families with young children
Stayed 2 nights in August 2016
poor service
convenience location, big apartment but poor room service
Reviewed August 14, 2016

Woo D. from Singapore
Groups
Stayed one night in August 2016
Very pleasant stay at Swiss Garden Residences KL.
Very nice and pleasant place to stay. Simple cooking/warming is available. Walking distance to China Town KL. 15~20min walk. Simple meals available opp the main road. Relaxing in Swimming pool and nice gym available. Sauna also available in changing room, but did not try. A must go place.
Reviewed August 10, 2016

Valerie T. from Malaysia
Couples
Stayed one night in August 2016
Horrible experience
terribly under staff, checkin require to Q for 30 mins. No towels provided in room, called many times to request for it and they took > 2 hours to send towels and our bags up to our room due to under staff issue.
Reviewed August 10, 2016

Muhammad A. from Singapore
Families with young children
Stayed one night in August 2016
Please look for another HOTEL. Seriously
I never took reviews seriously until I stayed at this hotel. When they said it was poor. IT WAS POOR! Here are my list below. Please spare yourself the trouble 1. Check in time - 3pm (we arrive 3pm got our room at 6pm.Booked 1 month ahead means nothing here) 2. Staff was rude and lied to us about our room(Stated room was ready and was being cleaned but took 3 hours to be cleaned and when we called at 4pm mentioned trying to get us a room, put me on hold indefinitely) 3. Lobby no aircon - and was packed full of guests complaining at front desk arguing with staffs. We were lucky to get a temp room. Most guest we just placed in lobby for hours until they got their rooms. 4. Front desk not enough staffs (1-2 staff only during check in and out period) Each time a staff goes and photocopy IC our Passport, took them like 10 mins to come out. 5.Was filthy under the bed, I dropped something and it roll underneath. 6.This is the WORST! Requested a baby COD, lifted it up to be dusted was shocked to see a big patch of blood stain on the under side.COME ON...THIS IS FOR MY BABY. 7. Finally got our 2 bedroom apartment. 1 bedroom has no electricity - called for room service for maintenance guy. Never showed up, no return calls, no nothing. We managed to solve it ourself by fiddling with the breaker box. 8. Last of all through all the horrible experience....no manager no staff no one apologise. Worst place I have ever stayed, 2-3 stars hotel customer service are much better. NOT RECOMMENDED AT ALL. MY FIRST AND LAST TIME!!
Reviewed August 08, 2016

David T. from Malaysia
Business travelers
Stayed 2 nights in July 2016
executive.
a. house keeping team on floor 18 is the worth cleaning i never meet,i stayed two nights, room never makeup...even though i call...i m no entertained...
Reviewed August 04, 2016

Sani W. from Indonesia
Business travelers
Stayed 2 nights in July 2016
clean, big and good room
clean, big and good room
Reviewed August 01, 2016

Norkhairunnisa Z. from Malaysia
Couples
Stayed one night in July 2016
Will never come again
While checking in, there was this group of tourist all over the counter, the staff should have divided the line into two, which is the individual check in and group check, all the individual check in guest have to stand for 20 min to check in. staff is very inefficient! parking is not free. all guest have to pay RM10.60 for parking fee. room is just average. water heater is not working well. aircond took forever to cool down the room. while checking in I ask the front desk for 2 hour extension. she agreed and the next day I received a call saying that no one inform them regarding the extension and we were ask to leave the room immediately. such a rude staff! management should sent their staff for training!
Reviewed July 31, 2016



1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: