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Swiss Garden Residences Kuala Lumpur

117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 478
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1699 reviews

Value for Money
7.9
Location
8.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (1699)
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Chang K. Families with young children Malaysia, April 25, 2015
Good

Good service
8.7
Alessandro C. Business travelers Italy, April 22, 2015
Location is the main asset

location, rooms size, pool
7.3
Good hotel for those business traveler looking for a value for money hotel in central KL. Having said this, I feel that 4 star hotel is a bit overrated as rooms are quite big but the furniture shows sign of its age, as well as the public areas of the hotel. The breakfast is definitely too poor for a 4 star hotel.
Chun K. Families with young children Hong Kong, April 11, 2015
Eric

Location, comfortable, staff are helpful
9
John Y. Couples Singapore, April 8, 2015
Residential Apartment as Hotel

Location, Room Comfort, Privacy
6.3
My 2nd time staying, first experience with Staff performance on Check-in was bad, this time not too bad. Location is good, room comfort is good. Rather new apartment.
Jeanne A. Families with young children Canada, April 7, 2015
olld and the 2nd washroom is horrible with stairs

breakfast
5.3
there was supposed to be a washing machine but they said it is being repaired and the 2nd washroom has stairs to go down, never seen a washroom like that. They gave me a bath towel (1) in a very bad condition, you call it a rag, torn and dirty I have to call the customer service for this humilation. This is far from being rated a 4 star hotel.
Dinu G. Couples Germany, April 6, 2015
Comfortable hotel in a very good location

Location, Room, Petronas Towers view
8
The hotel is offering comfortable suites. I like the location near to the food street.
Lam P. Families with older children Singapore, April 6, 2015
Clean and comfortable

Location, safe and well maintain.
8
Was given free upgrade to 2 bedrooms suites. Each bedroom with attach bathroom, very convenient. The kitchen was well equip but too bad without washing machine. Hotel is quite new and well maintain. Though need to pay RM 10 for car park, but well worth it as it is very easy to get parking lot. Will come back again if price is not increase.
Kian H. Solo travelers Singapore, April 5, 2015
Great stay at a good hotel

value for money, comfortable rooms, quiet location
8.7
Hasbullah H. Families with young children Singapore, April 5, 2015
Air-con and internet access

location, food and nice
7.7
i have been staying here for quite a number of times... u can check my record in this apartment... still dissappointed with the provision of air-con and internet access... air-con in the hall should not be programmed with off-timer. internet access shd be accessible most of the time and fast. service staff at counter, an indian lady quite medium build body, when i checked in on the 3 April ( pls check ur data) as i cant recall the name, did not stick to the promise of allowing my other relative who booked 1 room apartment, to be on the same floor and same tower as mine i.e . on the 31 floor... instead my relative who arrived later in the afternoon, was given to stay on the other tower on the 21st floor...i had shown her my relative confirmation number and she nodded that she will arrange to give the same tower n floor as mine.. i was told by my relative that he was given another tower on the 21 st floor..we are very very dissapointed...
Murphy N. Groups Singapore, April 3, 2015
Value for Money !!

Comfort, cleanliness & staff performance
8.7
Everything's good, called in to made special arrangement prior to check-ins and staff was good in handling the situation. Good service and very valued for money for the apartment we have gotten.

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Customer Reviews - Swiss Garden Residences Kuala Lumpur, Kuala Lumpur

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