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Swiss Garden Residences Kuala Lumpur

117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 478
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1655 reviews

Value for Money
7.9
Location
8.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (1655)
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Andy B. Solo travelers United Kingdom, March 22, 2015
Mediocre

Location
3.7
Not so good. Room was sizeable but cheaply furnished and in need of maintenance. A single arisen which was inadequate to cool the space. Leaking shower. Poor quality appliances. Room service is awful - no menu, when it comes it's a leaflet with 5 things on of which 2 are unavailable, order and am bought airline food on a plastic tray. Charged 30 ringgit for losing my plastic key card. Taxis organised by the hotel refuse to use the meter. And I could go on.
Lo O. Couples Malaysia, March 21, 2015
Restoran TASTE . Terkejut tikus di jumpa

Staff very polite
8.3
Ok..improve local food quality
Nur F. Business travelers Singapore, March 9, 2015
Special Request for high floor and view not given

Bed, Kitchen and toilet
7.3
Stay was tiring. Long walking distance. But staff was pleasant and helpful. For the special request which i request from agoda was not given. Food for breakfast not many variety.
Barry C. Business travelers United Kingdom, March 7, 2015
Barry

Pool, location, room size
8.7
Vladimir K. Couples Czech Republic, February 26, 2015
nice view

Good location, good view to Petronas Twin Towers, good breakfest
8.3
Christine C. Solo travelers United Kingdom, February 23, 2015
Female travelling alone

Friendliness of staff
7.7
Areas round lifts were dirty and not well swept. The rubbish bins were always overflowing with smelly takeaway boxes. These areas need more regular cleaning. Also needs more sunbeds or more seating in the pool area.
Eng B. Families with young children Malaysia, February 22, 2015
Nil

Nil
6.3
Nil
John Y. Solo travelers Singapore, February 22, 2015
Modern Design Room but Bad Service

Room size, Cleanliness, Design
6.3
Was told my purchase from Agoda did not reflect in their system. Waited almost 2 hours to check me in, because they needed that long time to clean up a room that was checked out in the afternoon. It's ok not to provide me with my Special Request, but did not even bother to inform. Overall very unsatisfied with the Reception service, slow work rate and unprofessional. Room is modernly designed, clean and spacious. Location is not too bad if you're familiar with that area.
Hardy R. Families with young children Singapore, February 22, 2015
nil.

nothing best
6.3
Service very slow and not efficient.
Chetan T. Families with older children Malaysia, February 21, 2015
great get away

amazing rooms, amazing staff, great location
10
We were truly welcomed with a smiling face by amazing staff. our heartful thanks to staff like NEESA, NURUL, PRABHAVATI made us extreme happy. Not to be forgotten VINCENT too. Thumbs up for making our stay a bombastic one.

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Customer Reviews - Swiss Garden Residences Kuala Lumpur, Kuala Lumpur

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