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Swiss Garden Residences Kuala Lumpur

117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 478
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 1753 reviews

Value for Money
7.9
Location
8.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (1753)
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Gaia Y. Groups Malaysia, August 30, 2015
Hotel preview

No comment
6.7
Nive
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Nurjehana J. Groups Singapore, August 30, 2015
Can get better.

Spacious apartment, good view and comfortable rooms
6.3
First impression was good. Reasonably clean rooms, however when we combined the two single beds, there were litters on the other end of the bed. There were stains on the wall, but it is okay to accomodate with. On our last night stay, we had asked for a cooking pot from reception. They did not revert back to us until we called the reception (15 minutes later) and they informed us they do not have any cooking pot. I think the hotel staff can improve on their responsiveness to their customers.
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Patricia S. Couples Singapore, August 24, 2015
awesome comfy apartment

the comfort, the location, the awesome rolm
8.3
was surprise by how clean and comfortable the apartment is. true to pictures. kitchen was clean as well. all amenities(iron, hairdryer) available. one of the best apt for the price
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Tze S. Groups Malaysia, August 23, 2015
Good

Good
6
Good
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Tze S. Groups Malaysia, August 22, 2015
Good

Good
6
Good
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Hamad A. Families with young children Bahrain, August 18, 2015
It's good place to stay if they improve the servic

The location. The breakfast. Friendship
9
It's good but the wi fi is very bad,it takes half an hour to drop the luggage to the room,not repair the fault in the room easily
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Wesaam G. Families with young children Saudi Arabia, August 15, 2015
acceptable hotel

location, big rooms, nice pool location and view
8
good points 1) location near from times square and china town and Arab street and near from every thing. 2) big clean rooms. 3) beautiful bathroom. 4) nice pool location and view. disappointed points 1) arrogant female Indian reception staff. 2) water leaking from air condition every night and I asked the maintenance and they came many times but without fixing the problem. 3) average breakfast without much varieties. 4) weak Wi Fi signal
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Yeong W. Groups Malaysia, August 9, 2015
KL TRIP

Convenient, Central, Parking
6.3
Overall the stay is nice. It would be better if the management of the hotel would look into the matter below; - Air Conditioner Maintenance - Changing Bed Sheet to a new one every time housekeeping - The comfort of the pillow and mattress
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Mark W. Families with young children Singapore, August 8, 2015
why guest need to carpark fee??

spacious, clean, convinence.
5.3
only spent 1 night there, basically everything is fine. only comment as follow: 1) carpark direction signboard not sufficient, I have missed twice the direction to enter the carpark from the curve road exit to the Residences. 2) guest does not entitle any free car parking? and the charges is high, RM10plus per night?
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Chia P. Business travelers Malaysia, August 7, 2015
Still need improvement

convenience on parking, good for family vacation and well equip kitchenette.
6
Overall 6/10 points. Lift excess card most of the time not able to scan. Not only mine, others guest also having same matter, from car park, guest need to go down to reception (sometimes need to queue if many guest is checking in). Air-conditioner in room has improved. Well done.
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Customer Reviews - Swiss Garden Residences Kuala Lumpur, Kuala Lumpur

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