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Swiss Garden Residences Kuala Lumpur

117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia

Recent customer reviews

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Very good

7.8

based on 2026 reviews

1642 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (2026)
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Sukhminder P. Families with older children United Kingdom, April 23, 2016
Star rating of residence requires review
2.3
Positive aspects of stay: great facilities; and breakfast has good vegetarian choice. Negative aspects of stay: upon check-in I discovered that the bathroom was not properly cleaned; and there were mosquitoes in the room; staff was unresponsive to my request to clean the bathroom; the problems with mosquitoes continued through my stay; the air conditioning in the room was ineffective and nothing could be done to remedy this.
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Chee H. Couples Malaysia, April 21, 2016
Disappointed
2.3
Bed was not clean, TV got 1 channel only, room internet speed super slow, few waiters have a serious body odour.
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Youngki K. Families with young children South Korea, April 17, 2016
Sutable stay at this price
3.7
Generally it is good in all kind but attitude of staffs not good and not kind.
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Chan D. Families with young children Malaysia, April 17, 2016
Overall are acceptable.
4.3
Water pipping problem which causing shower malfunction; lack of TV channel. Rest are okay.
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Mohd R. Business travelers Malaysia, April 16, 2016
Aircond performance not good.
3.7
when i setting temperature 18 degree C, surround the room not satisfied.
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Dr M. Families with young children Australia, April 13, 2016
Dont stay at the Hotel
4
Pay a little extra and stay at the residence. Hotel and Residences is in an awkward local so taxis are needed often. Nice pool good dize rooms good staff.
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Peter C. Couples Australia, April 4, 2016
Good Stay
6.7
Very large apartment, good and clean. Good breakfast, no issues at all. Very friendly stay. Loved it.
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Chee H. Groups Malaysia, April 3, 2016
worst...terrible service
3.7
hotel room size are nice and value for money but very bad service for the reception staff and the lift are no aircond
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Praveen B. Families with young children India, April 3, 2016
Everything great except wifi
6.7
Wifi very poor and frequently gets disconnected. Location is awesome and staff right up to housekeeping are very polite.
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T A. Families with young children Saudi Arabia, March 30, 2016
Near to City Centre
5.7
Spacious Living Room,
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