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Swiss-Garden Resort & Spa Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Swiss-Garden Resort & Spa Kuantan Kuantan - Garden Terrace Swiss-Garden Resort & Spa Kuantan Kuantan - Garden Terrace Swiss-Garden Resort & Spa Kuantan Kuantan - Blossom Chinese Restaurant Swiss-Garden Resort & Spa Kuantan Kuantan - Parrot Bar Swiss-Garden Resort & Spa Kuantan Kuantan - Parrot Bar Swiss-Garden Resort & Spa Kuantan Kuantan - Swiss Deli Swiss-Garden Resort & Spa Kuantan Kuantan - Malibu Pub Swiss-Garden Resort & Spa Kuantan Kuantan - Tupai Kids Club Swiss-Garden Resort & Spa Kuantan Kuantan - Fitness Room Swiss-Garden Resort & Spa Kuantan Kuantan - Tupai Kids Club Swiss-Garden Resort & Spa Kuantan Kuantan - Exterior Swiss-Garden Resort & Spa Kuantan Kuantan - Beach
Area: Beserah Number of Rooms: 304

Recent customer reviews

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Good

7.2

based on
2203 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.8
All reviews (2203)
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Fion C. Groups Malaysia, July 20, 2014
Good

Clean Near to beach Suitable for family trip
7.3
Good location, not far from teluk cempedak. Near to beach. Hotel is clean. Toilet is big. Quite a comfortable hotel.
Thong L. Groups Malaysia, July 20, 2014
Overall is good.

Beach front hotel. Cleanliness of the room, spacious. Near to local seafood restaurant.
7
We had a pleasant stay even though just for a night. Environment is relaxing good for couples to have a day to relax. Facilities are good for a 4stars hotel. Staff are friendly. The only dissatisfaction was we actually requested for high floor but it maybe due to room availability and ended up we were allocated to 2nd floor. The level is sharing with some functions room and unfortunately it will be too noisy for us during early in the morning and late night. It would be great if only sound proof is better. The hotel is near to varient restaurant where you can easiky grab your 3 meals nearby. Heading to town is not difficult around 20mins drive. Overall we still rated this hotel as a good hotel.
Tengku A. Couples Malaysia, July 19, 2014
relaxed and enjoyable time by the beach

beach, resort like and close to local food area
8
it was a pleasant and relaxed stay close by the beach
Ong J. Business travelers Malaysia, July 18, 2014
Good

Location, Staffs , big rooms
8
Overall good experience. I go to Kuantan often for business, and it's one of my fav hotels when I bring along my family
James Y. Groups Malaysia, July 17, 2014
Not good

Location , beach ,
4.3
The frond dress service very bad and look like not welcome the guest coming , he give me a room that have a guest already stay inside lucky the guest look the door
Ng T. Groups Malaysia, July 15, 2014
Relax,slow pace,enjoy and happy

Wide sandy beach, child pool and clean room
8
Superior relaxing experience, breakfast not much variaty
Dave C. Business travelers Singapore, July 13, 2014
It is getting run down.

Beach, size of room and buffet dinner.
7
The hotel is getting run down judging from the condition of the furniture and tiles. The bathroom tiles which seems to be the access to some valve or controls was left half opened. It is quite an eye sore. There was a lot of noise upstairs which seems to be shifting of furniture around and this lasted for almost 2-3 hours in the late morning till early afternoon. That is quite annoying. The staffs should at least call up to inform or place a note for such works going on. The buffet was nice but the plates and cups seems to be not sufficient for usage. Food is fantastic and price is not too pricey for the food that was offered. Ventilation can be further improved and it was quite stuffy.
David C. Groups Malaysia, July 13, 2014
Kid,friendly pool, close to beach and clean room.

Close to beach, children,friendly pool and clean room.
6.3
Was given twinbed room instead of double bedroom as requested. Bed is single and too small. Facilty quite old but complete in general. Room is spacious. Like the pools and location which is closed to beach. Nice private beach. Hotel is a bit isolated with quiet surrounding. Can access nearby seafood restaurants by car (abt 5min) which is a plus for its location. Overall satisfied with the stay however there is room for improvement. Hotel staffs are friendly. Check in was slow due to high occupancy of this hotel.
Shing P. Families with young children Malaysia, July 13, 2014
Is good for family outing

swimming pool
5.7
Average but i guess is time to look into cleanliness on rooms and beach.
Patrick L. Couples Austria, July 13, 2014
weekendtrip to the beach and some activities

long beach, kitesurfen, Swimmingpool
7
We drove there for a weekendtrip from Kuala Lumpur. The Hotel is clean and the staff is friendly. In front of the hotel is a quite long beach to go for a walk and run. We did some kitesurfing because close to the Hotel is a Kitesurf school. We went for a afternoon snack which was actually quite tasty. There are a couple of malaysian restaurants outside of the hotel which can be reached by a walk. Good restaurants are in Kuantan which is a 10 min drive. The Hotel itself is not the newest one but it is clean.

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Customer Reviews - Swiss-Garden Resort & Spa Kuantan, Kuantan

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