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About Swiss-Inn Batam


Swiss-Inn Batam is an excellent 3-star accommodation located about 10 minutes from the city center. The hotel is a 30-minute drive from Hang Nadim Airport and only minutes from the ferry terminals of Sekupang, Batu Ampar, and Batam Center Point. Given its convenient location, this hotel provides easy access to the central business district and tourist attractions. The rooms are equipped with standard amenities like an individually controlled air conditioning unit, international TV channels, IDD telephone lines, and Internet access. The hotel also has a business center, banquet facilities, and dining outlets like Serunai Lobby Lounge & Bar and Swiss-Café. Complete secretarial service with facsimile, e-mail, broadband Internet access, and photocopying are also available if needed.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • car hire
  • chapel
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian
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Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 10 USD
Breakfast Charge (when not included in room rate): 9 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 25 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 128
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2002
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
All reviews (1559)

Business travelers (280)

Couples (490)

Solo travelers (257)

Families with young children (147)

Families with older children (99)

Groups (286)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

3.6 Jason T.
April 26, 2016
Hotel lack of facility - only one coffee shop with poor food. Not going back to this hotel....great disappointed.

7.2 Medina C.
April 18, 2016
Second time staying here
Staffs are very polite and room is clean Location is near to shopping mall Will definitely come back again

7.2 Arunasalam P.
April 17, 2016
Good and clean hotel
I would recommend this hotel to friends. It is clean and has all the basic necessities for stay. The front desk staff require further trainings as they appear shy. Besides this I liked this hotel.

9.6 Christine R.
April 14, 2016
Good service, facilities, Excellent buffet breakf
The Manager Mr Karbel whom we had been liaising with for the many times that we stayed at the hotel is very customer service oriented. Even when we booked from Agoda this time instead of directly with him, his service level remained. Same for reception staff.. only snag is wish they can undersand English better , but nevertheless, still excellent service.

7.6 Suyanto C.
April 14, 2016
Will be back again

7.6 Shameer H.
April 14, 2016
overall a good stay

7.2 Sarjit S.
April 02, 2016
not so happy
This second time stayed at Swiss Inn air condition system was bad.

9.2 peh H.
April 13, 2016
Good clean hotel, professional staff
Good clean hotel, professional staff

7.6 Joshua Q.
March 29, 2016
Statisfied customer
Hotel at good location about 5-10 min drive to shopping mall and walking distance to sushi teh. Overall a good hotel, however during our 2nd night there are some mosquitoes in the room despite the Windows not open throughout our stay, causing us to have trouble sleeping. I would suggest the hotel mangement to look into that.

7.6 Loke M.
April 02, 2016
Good staff services
Location was good. Hotel room was clean.