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Swissotel Berlin Hotel

Augsburger Strasse 44, Charlottenburg, Berlin, Germany 10789

Recent customer reviews

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Excellent

8.8

based on
229 reviews

119 reviews in English

Value for Money
8.6
Location
9.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (229)
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Biplab P. Business travelers Ukraine, December 22, 2015
excellent hotel for business

location,standard n comfort
8.3
It was a nice
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Chun O. Couples Hong Kong, August 30, 2015
good

clean, comford and easily locate
9
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Sultan A. Solo travelers Saudi Arabia, August 19, 2015
swissotel Berlin trip

location.staff are so friendly.housekeeping
9.7
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Clive P. Couples Australia, May 6, 2015
Berlin Experience

Location, customer service, value for money
9.7
Very good
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Ian W. Couples United Kingdom, April 6, 2015
No 5* feel here. quite average

staff were excellent and very helpful. Location nfear zoo/park is good more probably more convenient elsewhere.
7.3
Overall the hotel is fine. It's just nothing special. Definitely not 5* feel at all. Rooms are very standard. No Wow factor. Bed was not great, found it a bit uncomfortable as the mattress was worn with definite dips in it where people slept. Not something I've noticed at other decent hotels before. Room had a nice nespresso machine which was a good touch and free wifi. Corridors were a little worn in places. Staff were very good. Super helpful and couldn't be faulted. This hotel has limited facilities. No gym or pool or outside area to use. Bar is small just off the large open plan reception but ok. Had a room overlooking the street as many rooms are in this hotel and could hear traffic noise and fire engine sirens especially every morning. So wasn't particularly quiet. I would rate this as an average 4* hotel, it's ok but would try a different hotel next time I'm in Berlin probably.
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Su Y. Couples Singapore, April 4, 2015
Enjoyable Stay better than Adlon

Location, Staff, Value for money
10
totally enjoyable stay. It is right in the middle of the shopping district. There is a nearbyt direct express bus stop (X9) to Tegel Airport. Service of Staff is excellent. Room and bathroom is very clean. They have complimentary nespresso in room as well!
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Bennur C. Business travelers Turkey, March 5, 2015
Could be better

Perfect location. Professional Staff. Very Clean.
8
I travel for business to Berlin. I guess the hotel needs a good renovation. For a 5* hotel the breakfast buffet and the fitness center should be much better. The location is perfect. The staff is very professional.
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Bate-Erdene B. Business travelers Mongolia, January 28, 2015
Clean, good staff, great location

Clean, good staff, great location Clean, good staff, great location
9
Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location
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Liv S. Business travelers Denmark, January 23, 2015
very good hotel

great location, friendly staff, nice room
9.3
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Edwin M. Couples Singapore, December 21, 2014
Excellent facilities and location!

Coffee maker in room, close proximity to a train station, choice of pillow.
8.7
The room was spacious and we loved the fact that there was a coffee maker in the room, along with different choices of pillows. Bathroom was spacious too and the staff bothered to arrange everything in the room neatly everyday.
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