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Swissotel Berlin Hotel

Augsburger Strasse 44, Charlottenburg, Berlin, Germany 10789 (Show on map)

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Swissotel Berlin Hotel Berlin - Exterior Swissotel Berlin Hotel Berlin - Restaurant Swissotel Berlin Hotel Berlin - Guest Room Swissotel Berlin Hotel Berlin - Restaurant Swissotel Berlin Hotel Berlin - Balcony/Terrace Swissotel Berlin Hotel Berlin - Balcony/Terrace Swissotel Berlin Hotel Berlin - Exterior Swissotel Berlin Hotel Berlin - Guest Room Swissotel Berlin Hotel Berlin - Guest Room
Area: Charlottenburg Number of Rooms: 316
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
218 reviews

Value for Money
8.6
Location
9.4
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (218)
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Clive P. Couples Australia, May 6, 2015
Berlin Experience

Location, customer service, value for money
9.7
Very good
Ian W. Couples United Kingdom, April 6, 2015
No 5* feel here. quite average

staff were excellent and very helpful. Location nfear zoo/park is good more probably more convenient elsewhere.
7.3
Overall the hotel is fine. It's just nothing special. Definitely not 5* feel at all. Rooms are very standard. No Wow factor. Bed was not great, found it a bit uncomfortable as the mattress was worn with definite dips in it where people slept. Not something I've noticed at other decent hotels before. Room had a nice nespresso machine which was a good touch and free wifi. Corridors were a little worn in places. Staff were very good. Super helpful and couldn't be faulted. This hotel has limited facilities. No gym or pool or outside area to use. Bar is small just off the large open plan reception but ok. Had a room overlooking the street as many rooms are in this hotel and could hear traffic noise and fire engine sirens especially every morning. So wasn't particularly quiet. I would rate this as an average 4* hotel, it's ok but would try a different hotel next time I'm in Berlin probably.
Su Y. Couples Singapore, April 4, 2015
Enjoyable Stay better than Adlon

Location, Staff, Value for money
10
totally enjoyable stay. It is right in the middle of the shopping district. There is a nearbyt direct express bus stop (X9) to Tegel Airport. Service of Staff is excellent. Room and bathroom is very clean. They have complimentary nespresso in room as well!
Bennur C. Business travelers Turkey, March 5, 2015
Could be better

Perfect location. Professional Staff. Very Clean.
8
I travel for business to Berlin. I guess the hotel needs a good renovation. For a 5* hotel the breakfast buffet and the fitness center should be much better. The location is perfect. The staff is very professional.
Bate-Erdene B. Business travelers Mongolia, January 28, 2015
Clean, good staff, great location

Clean, good staff, great location Clean, good staff, great location
9
Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location
Liv S. Business travelers Denmark, January 23, 2015
very good hotel

great location, friendly staff, nice room
9.3
Edwin M. Couples Singapore, December 21, 2014
Excellent facilities and location!

Coffee maker in room, close proximity to a train station, choice of pillow.
8.7
The room was spacious and we loved the fact that there was a coffee maker in the room, along with different choices of pillows. Bathroom was spacious too and the staff bothered to arrange everything in the room neatly everyday.
Chariya R. Couples Thailand, December 14, 2014
Great modern hotel

Great location , helpful staff and nice room
9.7
We had a great time staying at the hotel. Location is fantastic and walking distance to Christmas market , shopping center and restaurant. The hotel feature is very modern and new. This is one of the best hotel I ever stayed so far. Highly recommended.
Jacqueline S. Groups United Kingdom, December 13, 2014
Excellent stay

Room; service & location
9.7
Excellent service with upgraded room to Ku'Damm view. Staff are very professional and friendly. Room facilities very good and Nespresso machine a real bonus. Breakfast is very good with pretty good choices.
Anthony B. Couples United Kingdom, December 9, 2014
Pleasant and convenient

Good breakfast. Convenient location. Accomodating staff.
9
Enjoyable stay, would visit again.

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