Excellent 8.7
Based on 24 reviews

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About Swissôtel Chicago


This international class hotel, situated on the Chicago River, is located on the Lake Michigan confluence. Swissôtel Chicago is close to many Chicago attractions, including the Navy Pier and The Magnificent Mile. Guests will be able to easily access the city center and its many exciting attractions via public transportation. The Art Institute, Grant Park, and Sate Street are within a short commute of this property. The shores of Lake Michigan and the Museum of Contemporary Art are also within a short walking distance. Guests will enjoy rooms that have many amenities including a large desk, multi-line phones with voicemail, and remote message retrieval. The hotel offers 632 rooms decorated with signature Swissotel amenities and an architectural design by Harry Weese. Swissôtel Chicago is ideal for travelers that want easy access to important landmarks and elegant rooms.
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  • free Wi-Fi in all rooms


  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Parking is available at an additional charge.

An additional charge will be required for use of the fitness.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27.00
Distance to Airport: 19 km
Number of Bars: 2
Number of Floors: 41
Number of Restaurants: 2
Number of Rooms : 661
Time to Airport (Minutes): 45
Year Hotel Built: 1980
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.5
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 9.3
  • Value for Money 8.5
  • Food/Dining 7.3

Pek T.
February 21, 2014
Heavy Snow Storn
Spacious, cleaness and Good View
It was a short stay and due to heavy snow storm I cannot go visit my customer hence I have to stay in hotel. The food is just nice and near to airport. I have no complain of this hotel.

Matthew L.
United States
November 12, 2013
Great stay
Clean, staff and luxurious rooms
Excellent. Staff was cooperative and attentive. Room was impeccable. Only downside was no free internet.

Philip T.
United Kingdom
June 22, 2013
Pretty nice position by the river
hotel outlook is great - Superb high story hotel - great food
Great - We could move in and out of the city easily and the hotel was so central

valentina S.
August 27, 2011
Business hotel nice room
Large rooms and bathroom, really quiet
No : rooms Are absolutely quiet, excellent soundproofing The room was nearby the elevators and no noise was ever heard. Breakfast is too expansive and served in an horrible place. The surroundings were ugly but the view was great. Some troubles at checkout due to wrong charge of minibar: it took about half an tour to have the correct check. Pants sent to laundry because of two stains were returned to me dirty. They took the pants again and the second time stains sere removed.

emery K.
United States
August 06, 2011
Located on upper Wacker dr. which is close to River walk and the bridge that connects to Magnificient Mile. Once I walked into my room, it was clean, spacious, and the openess due to surrounding large clear windows that captures the Michigan Lake, the Pier, and other unique architectures..., enjoyed the view while drinking coffee and it was pleasant feeling waking up to the sunrise. My stay would have been more satisfying if the bed (mattress) was more comfortable, and also wifi and fitness center are not free, no complimentary water, be cautious when using refrigerator, its sensors can be sensitive. Overall I liked the hotel and probably would stay here again because of the location.

steve U.
United States
July 23, 2011
Nice Hotel / Great Location
Beautiful view of the Lake
I would recommend this hotel and definitly stay again.

Marc M.
May 28, 2011
We were given a very nice room.Location is excelle
Excellent location, friendly service.
Upon our arrival after a 25 hours'journey, the reception could not find our reservation. We were offered a drink at the bar and after 30 minutes we could move into a nice spacious room.

Tina S.
United States
May 18, 2011
Amazing hotel!
Beautifully decorated, extremely friendly employees,
i loved everything about this hotel. loved the location. breath taking view of the navy pier and river walk. the best thing about the hotel was how friendly the workers were there. from the valet/doormen, check in desk, room service, to the spa employees. loved the pool and work out area. everything you could want was there. had an amazing trip.

Lee C.
United States
May 18, 2011
Wonderful room with excellent views of the city.
The view from the room and the woman who checked us in.
Lovely lady checked us in and gave us an exceptional room with lake views because our room wasn't ready. They also sent up a cake with happy anniversary in chocolate on the glass plate. It was beautiful and delicious. It was a rainy weekend so we enjoyed the room immensely.

Stephen L.
United States
April 02, 2011
Great View
Clean, beautiful view of the harbor and the park.