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More about this hotel:
    Nearest transport:
  • Randolph/Wabash Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Chicago Midway International Airport (14.8 Km)
  • Chicago O'Hare International Airport (25.7 Km)
    Customer comments:
  • "Beautiful view", "Good location", "Large rooms"
    Top nearby attractions:
  • Magnificent Mile (0.4 Km / 5 min walk)
  • Millennium Park (0.5 Km / 6 min walk)
  • Macy's State Street (0.7 Km / 9 min walk)
  • Art Institue of Chicago (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Swissôtel Chicago

323 East Wacker Drive, Loop, Chicago (IL), United States 60601

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Features of Swissôtel Chicago

Hotel Facilities

  • 24-hour room service
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • massage
  • sauna


  • car park
  • valet parking

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Hotel description
This international class hotel, situated on the Chicago River, is located on the Lake Michigan...see more This international class hotel, situated on the Chicago River, is located on the Lake Michigan confluence. Swissôtel Chicago is close to many Chicago attractions, including the Navy Pier and The Magnificent Mile. Guests will be able to easily access the city center and its many exciting attractions via public transportation. The Art Institute, Grant Park, and Sate Street are within a short commute of this property. The shores of Lake Michigan and the Museum of Contemporary Art are also within a short walking distance. Guests will enjoy rooms that have many amenities including a large desk, multi-line phones with voicemail, and remote message retrieval. The hotel offers 632 rooms decorated with signature Swissotel amenities and an architectural design by Harry Weese. Swissôtel Chicago is ideal for travelers that want easy access to important landmarks and elegant rooms.
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Recent customer comments

Filter by Traveler Type
All reviews (24)

Business travelers (4)

Couples (14)

Solo travelers (5)

Families with older children (1)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (24)
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Pek T. Business travelers
Malaysia, February 21, 2014
Heavy Snow Storn

Spacious, cleaness and Good View
It was a short stay and due to heavy snow storm I cannot go visit my customer hence I have to stay in hotel. The food is just nice and near to airport. I have no complain of this hotel.
Matthew L. Couples
United States of America, November 12, 2013
Great stay

Clean, staff and luxurious rooms
Excellent. Staff was cooperative and attentive. Room was impeccable. Only downside was no free internet.
Philip T. Couples
United Kingdom, June 22, 2013
Pretty nice position by the river

hotel outlook is great - Superb high story hotel - great food
Great - We could move in and out of the city easily and the hotel was so central
valentina S. Couples
Italy, August 27, 2011
Business hotel nice room

Large rooms and bathroom, really quiet
No : rooms Are absolutely quiet, excellent soundproofing The room was nearby the elevators and no noise was ever heard. Breakfast is too expansive and served in an horrible place. The surroundings were ugly but the view was great. Some troubles at checkout due to wrong charge of minibar: it took about half an tour to have the correct check. Pants sent to laundry because of two stains were returned to me dirty. They took the pants again and the second time stains sere removed.
emery K. Solo travelers
United States of America, August 06, 2011

Located on upper Wacker dr. which is close to River walk and the bridge that connects to Magnificient Mile. Once I walked into my room, it was clean, spacious, and the openess due to surrounding large clear windows that captures the Michigan Lake, the Pier, and other unique architectures..., enjoyed the view while drinking coffee and it was pleasant feeling waking up to the sunrise. My stay would have been more satisfying if the bed (mattress) was more comfortable, and also wifi and fitness center are not free, no complimentary water, be cautious when using refrigerator, its sensors can be sensitive. Overall I liked the hotel and probably would stay here again because of the location.
steve U. Couples
United States of America, July 23, 2011
Nice Hotel / Great Location

Beautiful view of the Lake
I would recommend this hotel and definitly stay again.
Marc M. Couples
Switzerland, May 28, 2011
We were given a very nice room.Location is excelle

Excellent location, friendly service.
Upon our arrival after a 25 hours'journey, the reception could not find our reservation. We were offered a drink at the bar and after 30 minutes we could move into a nice spacious room.
Tina S. Couples
United States of America, May 18, 2011
Amazing hotel!

Beautifully decorated, extremely friendly employees,
i loved everything about this hotel. loved the location. breath taking view of the navy pier and river walk. the best thing about the hotel was how friendly the workers were there. from the valet/doormen, check in desk, room service, to the spa employees. loved the pool and work out area. everything you could want was there. had an amazing trip.
Lee C. Couples
United States of America, May 18, 2011
Wonderful room with excellent views of the city.

The view from the room and the woman who checked us in.
Lovely lady checked us in and gave us an exceptional room with lake views because our room wasn't ready. They also sent up a cake with happy anniversary in chocolate on the glass plate. It was beautiful and delicious. It was a rainy weekend so we enjoyed the room immensely.
Stephen L. Business travelers
United States of America, April 02, 2011
Great View

Clean, beautiful view of the harbor and the park.

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