Excellent 8.4
Based on 457 reviews

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About Swissotel Grand Shanghai


This 5-star hotel is located in the leading business district of Jing’an, right across City Plaza and Jing’an Temple, home to major commercial properties and shopping destinations. It is a 50-minute drive from the Pudong International Airport and just 20 minutes from Hongqiao Airport. Sightseeing is recommended for first-time visitors, with scenic historical and cultural sites nearby, including the Shanghai Museum, Shanghai Art Museum, Shanghai Grand Theater, People's Square, and East Nanjing Road. Guests can make a stop at Xintiandi, an entertainment center filled with appealing restaurants, boutiques, and bars. Swissotel Grand Shanghai offers convenient services for business travelers with their conference and banquet venues, ideal for conducting board meetings and seminars. On-site cafes and restaurants include the Chinese restaurant serving regional specialties and The Flow's delicious scones and afternoon tea. A hotel with high standard services to ensure guests a smooth stay is what you get at Swissotel Grand Shanghai.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [indoor]

For kids

  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Rates for the Shanghai Family Time package is inclusive of bugger breakfast and dinner for 2 adults and 2 children under 12 years old. Please provide the children's name, gender and age upon reservation.

Rates for the Shopping Getaway package is inclusive of breakfast for 2, an afternoon tea set for 2 (not valid on departure date). Kindly contact the property for more details.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 125 USD
Breakfast Charge (when not included in room rate): 208 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 47 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 29
Number of Restaurants: 3
Number of Rooms : 467
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

Liang T.
July 22, 2016
Central locale
Accessible location and clean hotel

jonathan M.
July 21, 2016
j mcp
convenient location and staff very helpful with my trade sample storage

Lin P.
July 18, 2016
Good Location, Tough Hotel Security
Interior is average, only lobby reception looks like a KTV reception. Strong suggest to redo it. Staff in the reception, room service, & doorman were friendly keeping up the image of SWISS hospitality. However, the security staff at the door yelled at taxi and passengers like policemen...

Daniel M.
July 05, 2016
Amazing staff
Booked this hotel last minute and in all the rush I booked the wrong night. Staff were unbelievable. Upgraded my room because of all the hassle trying to get Agoda to make changes. I will now use this hotel for every trip to Shanghai

Ricky I.
Hong Kong
July 01, 2016
Check in time
Only 2 person at check in when there are queue. Took me 20 minutes waiting

Gary P.
July 01, 2016
Very clean good size Internat very good
Very good till the train tickets that they booked for were to the wrong city when i received them.

Andy S.
June 24, 2016
Nice hotel, nice location
I'd stay back there again

Devon W.
New Zealand
June 21, 2016
Business Stay
Great Hotel - all organised from front desk to departure. no hassles. all clean and nice food for breakfast. Good internet connection and nice TV with channels.

William W.
June 19, 2016
An excellent clean hotel
Hotel was well run with efficient staff. The rooms and hotel is very modern in appearance Close to the key metro line between Pudong airport and the National exhibition centre. Lots of shops around the area Lower rooms may look out at a grubby small listed building that is in need of renovation.

Chang S.
June 04, 2016
would be better if there is a clearer sign post for taxi waiting at the front door


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