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About Swissotel Grand Shanghai


This 5-star hotel is located in the leading business district of Jing’an, right across City Plaza and Jing’an Temple, home to major commercial properties and shopping destinations. It is a 50-minute drive from the Pudong International Airport and just 20 minutes from Hongqiao Airport. Sightseeing is recommended for first-time visitors, with scenic historical and cultural sites nearby, including the Shanghai Museum, Shanghai Art Museum, Shanghai Grand Theater, People's Square, and East Nanjing Road. Guests can make a stop at Xintiandi, an entertainment center filled with appealing restaurants, boutiques, and bars. Swissotel Grand Shanghai offers convenient services for business travelers with their conference and banquet venues, ideal for conducting board meetings and seminars. On-site cafes and restaurants include the Chinese restaurant serving regional specialties and The Flow's delicious scones and afternoon tea. A hotel with high standard services to ensure guests a smooth stay is what you get at Swissotel Grand Shanghai.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • kids club
  • massage
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
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Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 125 USD
Breakfast Charge (when not included in room rate): 208 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 47 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 29
Number of Restaurants: 3
Number of Rooms : 467
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
All reviews (438)

Business travelers (253)

Couples (74)

Solo travelers (68)

Families with young children (14)

Families with older children (14)

Groups (15)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 Ben W.
April 29, 2016
Business this time.
Friendly and efficient service.

9.2 Thompson W.
United States of America
April 28, 2016
Huge bathroom with modern decor + Excellent hotel
My wife & child loved the hotel room. Customer service "Swiss Service" was super fast per our questions and needs. Excellent.

9.6 Christine H.
April 19, 2016
convenient, great location, nice comfy room, good
i was here with m husband for his birthday. i didn't mention anything but they find out and send us a piece of cake, i thought it was very thoughtful of them. hotel located at a prime location, close to subway, easy to get cab, alot of shopping areas around, the facade of the hotel looks good but the interior is great. comfortable pillow and nice view. will come back again.

9.2 Marlon O.
April 13, 2016
Exceptional Service, Good Value for Money
The rooms were large, comfortable, and well equipped. Previously stayed at the Peninsula Shanghai. While our room at the Swissotel Grand is not as large, luxurious or well appointed, it was still well appointed for only a third of the price of the Peninsula. What impressed me the most is the service however as I felt they gave a more personal touch and was more attentive to us than the staff was at the Peninsula. The hotel offers excellent value for money and is not lacking in any aspect. I highly recommend it.

8 kokfai C.
April 05, 2016
value for money and good location
good location best value for money in the region but lost to other 5 stars big brand in terms of room service, slow check in and check out as staff too along time to arrange invoice/paper work perhaps this is china and documents need longer time to process , took me 10mins just to enquire a problem and not enough staff to handle at the counter. but overall good service as work fast to handle my enquiry.

9.2 Linda K.
March 21, 2016
Value for money
Good location

6 Ivy P.
New Zealand
March 17, 2016
Mattress too hard
Bathroom was big, have separate Bath and shower area.
But the Mattress was too hard.

March 14, 2016
easy to access to Line 2 and 7, room cleaning spee
easy to access to Line 2 and 7, room cleaning speedy, very satisfiable. .

March 14, 2016
great environment!
great environment. easy for shopping, dining, entertainment...

8 Ganzorigt L.
March 12, 2016
Clean modern nice