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Excellent 8.2
Based on 3337 reviews

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About Swissotel Merchant Court Hotel

Description

Swissotel Merchant Court Hotel is a luxury hotel ideally located close to entertainment and dining hotspots such as Clarke Quay, Boat Quay, and Chinatown. The close proximity of the MRT to the hotel places Orchard Road, Raffles City, all major tourist attractions, and the financial hub at Raffles Place within easy reach. The 476 guestrooms and suites serve the demands of all travelers and offer a choice of accommodation options. The Business Executive floors offer luxurious rooms and suites with upgraded amenities including an Executive Club Lounge. Facilities include a choice of two restaurants, a bar, Amrita Spa & Wellness, a free-form swimming pool, 24-hour gymnasium, a pillar-less ballroom, and four function rooms. For a thoroughly relaxing and wonderful stay, make the Swissotel Merchant Court Hotel your accommodation of choice.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • shops

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Indonesian
  • Japanese
  • Korean
  • Malay
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Policies

All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 3
Number of Rooms : 476
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Important notice

The hotel is currently undergoing refurbishment until November 2016 from Monday to Friday between 09:00 AM and 6:00 PM (excluding weekends and public holidays). The Swiss Executive Club Rooms and Lounge, Crossroads Bar, and Ellenborough Market Cafe will be completed in May and June 2016 respectively. Guest facilities including the resort-style pool and 24-hours Fitness Centre remain fully operational and all efforts have been made to minimise any inconvenience during this period.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Wendy T.
Singapore
June 30, 2016
Excellent experience
During the booking, I have indicated this trip is to celebrate our anniversary and hubby birthday. Upon checking in to the room, there's a red wine with notes from the management. We feel touch and there's a birthday cake awaiting for us too. Throughout the stay, I realised all the staff will greet you with a wonderful smile. This definitely brighten our day. We enjoyed our stay there and definitely will go back soon.

SUZANA I.
Indonesia
June 20, 2016
Strategic place for having weekend getaway ..
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Olav P.
Netherlands
June 20, 2016
Under renovation
Hotel is under major renovation. As a result a lot of the facilities are either significantly reduced or not available. Breakfast area for example. Room was good as expected, however everything else was lacking. Hotel should be informing customers "Hotel is under renovation, as a result facitlies may not be available .....etc" We felt deceived. We have stayed here before, and got a lot less that previously.

Sin N.
Malaysia
June 10, 2016
Good choose, central location
I enjoyed my stay thoroughly, except that the water pressure was too low and the pillow was too soft.

Gerry I.
Philippines
June 08, 2016
Location to nightlife good
Facilities are so far ok except that initially the shower hose nozzle pressure was too low compared to the flow of the lower faucet. I've called maintenance and they did respond quickly to fix the problem but look like the low nozzle pressure was more of an inherent defec of the nozzle itself giving a low pressure water flow..

Yasara M.
Singapore
June 06, 2016
Great Service
Awesome hospitality. Keep up the great team!

Helen S.
Philippines
June 05, 2016
i enjoyed my stay
very clean and near mrt

Ruey L.
Australia
June 02, 2016
Helpful staff and great facilities
Helpful staff and great facilities

JESSICA C.
Singapore
June 02, 2016
Clean rooms and convenient location
Hotel is conveniently located and the room is clean.

PARMESAH K.
Malaysia
May 31, 2016
Nice room and location
best location and big rooms


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