arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3335 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

7 cornelius S.
Netherlands
April 05, 2013
Central location next to mart
Location location and location

5.7 kwame J.
United States
April 04, 2013
Disappointing
The location, the accesibility to public transportation, and nice valet help
Very average to be quite honest.... very nice staff, bhe room was very small and old. It was a nice hotel,definitely not 5 star for sure.

8.3 Michael F.
Australia
April 04, 2013
been there before, will stay there again
location, location, location

4.7 Victor L.
Malaysia
April 03, 2013
Location is the reason for choosing this hotel
Location, shopping mall, mrt
The room was average, but i felt their beds were not clean, my body was sensitive to dust , was scratching the whole night, almost wanted to change room. However, the stuffs were friendly and helpful. Getting taxi is a pain in the x, outsiders are found in the que and waiting time was longer, if you are rushing beware!

5.7 Kasthuri R.
Singapore
April 03, 2013
It was spectacular with the view and comfy bed.
The great view, the comfy bed and prompt room service.
It was fantastic and the staff even offered to upgrade my room when she found out the occasion excellent service without prompting.

7 Wong L.
Malaysia
April 01, 2013
great stay
centrally located, clean and easy accessable to other location in town
I was having a good stay in Swissotel Merchant court hotel. The hotel is clean, centrally located and the staff is friendly and helpful

8.3 Tiong J.
Singapore
March 30, 2013
Impressed
Friendly, Professional and clean

7.7 Steven P.
United Kingdom
March 25, 2013
Nice hotel but rooms need a little renovation
Great Location for Clarke quay

9.3 XUANWAN F.
Singapore
March 22, 2013
Comfortable stay in the city
Comfortable rooms, Good customer service, Convenient location

8.7 Russell H.
Australia
March 22, 2013
Great hotel close to all restaurants and the MRT
Clean, next to Clarke Quay, friendly staff
The hotel was very nice and was close to everything we needed.