Back to hotel info

Excellent 8.2
Based on 3361 reviews

Verified traveler reviews

Filter by traveler type

based on 3361 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Kasthuri R.
April 03, 2013
It was spectacular with the view and comfy bed.
The great view, the comfy bed and prompt room service.
It was fantastic and the staff even offered to upgrade my room when she found out the occasion excellent service without prompting.

Wong L.
April 01, 2013
great stay
centrally located, clean and easy accessable to other location in town
I was having a good stay in Swissotel Merchant court hotel. The hotel is clean, centrally located and the staff is friendly and helpful

Tiong J.
March 30, 2013
Friendly, Professional and clean

Steven P.
United Kingdom
March 25, 2013
Nice hotel but rooms need a little renovation
Great Location for Clarke quay

March 22, 2013
Comfortable stay in the city
Comfortable rooms, Good customer service, Convenient location

Russell H.
March 22, 2013
Great hotel close to all restaurants and the MRT
Clean, next to Clarke Quay, friendly staff
The hotel was very nice and was close to everything we needed.

Jamie K.
March 22, 2013
Plesent and relaxing
Pool, room size, nepresso coffee machine

wenyu L.
March 21, 2013
Quite comfortable
Good location, nice view, quite and peaceful

March 21, 2013
great staff close to everything good restaurant
I think that this is a good hotel but now it is getting a bit bathroom definitely was not that of a 5 * hotel.......standing in a chipped bath to shower is not 5 * quality!!! The paintwork was dirty and stained in the bedroom and the bathroom and now needs updating. Having said that the hotel is a great place to stay , staff are excellent , common areas are pleasant, and the bedrooms are very well equipped with everything one would need to stay there. My biggest " whinge " has to be the business centre. My Ipad was damaged en-route so i was reliant on hotel business centre's..........and sadly every time i went to use this one no one was in attendance......with very limited opening hours through the week , a half day on Saturday and closed altogether on Sunday's.....and with starting price's at $2 for ten minutes....lucky for me there was an independent one just around the corner from the hotel.

Sin N.
March 20, 2013
Comfortable stay
Clean & Spacious