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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2881 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2881)
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Hanh V. Couples Vietnam, September 3, 2012
very nice hotel

right away the Clarke quay MRT
8.3
the room is so nice and clean. The staff is so friendly. The hotel is so near the MRT so it is easy to get everywhere easily. the hotel is so good.
Nightlife Tip: enjoy the night life at the clarke quay
Tan C. Families with young children Singapore, September 3, 2012
Wonderful Place for family type

Swimming pool , can spent a really good quality time with the children.
9.7
The staff is also helpful & courteous . They have upgrade me to family room upon notified we are family of four. Centrally located , easily accessiable to places of interest.It will be more ideal if more children facilities.
Sightseeing/Attractions Tip: Clarke quey & orchard road.
Yanni L. Couples Singapore, September 2, 2012
Lovely service

good location
7.3
it was noisy as the lounge is upstairs at 11th floor. noises occured till midnight and started at 5 plus. other than that, it was a pleasant stay at this hotel. lovely pool with good service.
Daphne G. Couples Malaysia, September 2, 2012
Great location

Near clarke quay and mrt station
8.7
Great location. Very near the highway. Easy to find the hotel by car. Stone's throw away from the Clarke quay station. But troublesome have to change trains coz it's the purple line but nevertheless still okay. Ample parking space for those who drive and parking is free too. Friendly staff at the reception. Upgraded me since my classic room wasnt ready when I got there. Can walk around Clarke quay at night coz hotel is so close by. Nice gym and pool facilities. But the air cond in room in the middle of the night won't be cold and as if not working. Ask them to check on it but still the same when came back so just left it at that. Overall good pick.
Nightlife Tip: Clarke quay nightlife
Samuel A. Couples United Kingdom, September 2, 2012
Great location, nice pool and spa area

location
8.7
Location is very good and the hotel is very nice but you do pay for it. We upgraded and the room was nice but still pretty small and to be honest although the location is very central I prefer the Park City Hall Hotel. Its 5 star aswell and usually cheaper and the rooms are way bigger (plus usually free breakfast which is great) but i'd heard alot about this place and it was still a nice hotel.
Restaurant Tip: Good beer at brewerks down the road
Geoffrey W. Families with young children Australia, September 2, 2012
great location and service

location, staff
8.3
Thoroughly enjoyed our stay, staff very willing to help in any way to make our stay enjoyable as were traveling with 8 month old.
Hotel Feature Tip: Executive club worth the upgrade
Harry M. Couples Australia, September 2, 2012
great location. staff friendly. rooms adequate

location. staff attentive. mrt easily reached. clarke quary with its eating places.
8.7
hotel comfortable. location excellent to mrt + many eating places. hotel pool has resort field about it. rooms comfortable . size of rooms basically the same size. staff helpful with any issues that arose. provided umbrellas to us when it was raining. an area available to wait in post check out if you were departing much later. overall we would go back to this site again.
Shopping Tip: walking distance of a few blocks to China Town shopping area. no need to use public transport or taxi.
Carmelita T. Couples Taiwan, September 2, 2012
5.7
this is the first time that was the worst stay we ever had in merchant court hotel. there was a party going on in the rooms. a group of about 10 or more young guys was having party in the room till morning. the hotel duty manager was called up but was not taking any action to stop the noise. i was unable to sleep that night till morning about 5am until the noise was stop. we unable to stay in this hotel anymore because the hotel staff or duty officer are unable to do anything to stop the room party going on. these group of youth treat this is a pub and didn't bother that others rooms mate that need to sleep.
Travel tip: NA
Nugroho D. Families with young children Indonesia, September 2, 2012
Near to tourist destinations

Close to bus and MRT station
8.3
A hotel very close to Clarke Quay river. Should be a great room to have a view to the river. Also very close to Bus and MRT station.
Dilan F. Families with young children Sri Lanka, September 2, 2012
Great Location and big family rooms

location
9.3
The location was ideal for shopping and relaxing. The hotel staff was very friendly and arranged the family rooms for us. Overall it was value for money and the breakfast was very good,

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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