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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3322 reviews

2382 reviews in English

Value for Money
7.6
Location
9.2
Staff
8.1
Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3322)
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Trach L. Families with young children Australia, January 18, 2013
Great location. Walking distance to china town.

Great hotel for family. Kids loved the pools.
9
There was no toothbrushes, that was a little bit odd for a 5 stars hotel.
Clare S. Couples Australia, January 17, 2013
Great location but overall dissapointing

Great location and the facilities were all good.
6
Whilst some of the staff were attentive, overall the service for a 5 star hotel was not up to standard. Organised a hotel airport pick up which did not turn up, and there was nothing by way of explanation as to why we were left high and dry. Almost impossible to get the A/C turned down and as a result we were freezing.
Tim T. Solo travelers United States of America, January 17, 2013
Excellent, Clean, Accessible

Very good rooms, in the center of the city
8.3
No complaints, superb value for money....almost 5 star very enjoyable stay
Wilhelmus K. Couples Australia, January 17, 2013
Great Hotel in central location

Location
9
This is a great hotel in an ideal location for a holiday in Singapore. It is not cheap but ideal location for shopping, sightseeing etc.
Tan S. Business travelers United Kingdom, January 15, 2013
my favourite hotel

location/accessibility
7.7
The Hotel is situated right in the midst of activity, the Clarke Quay and the Singapore River. There are plenty of restaurants and pubs just outside the hotel and one will not be bored in the evenings The hotel is nicely decorated and maintaine. The eateries in the hotel itself serve good food and the breakfast spread is fantastic. Apparently not omly hotel guests dine in the restaurants, many are non hotel guests. The service is so so as the staff is very very busy. A pity as this is a really nice hotel and I often asked to be booked in whenever I visit Singapore
Morten J. Business travelers Norway, January 15, 2013
Location, location, location

Location, location, location
7.7
Location in excellent. Just over the walking bridge in CQ. Comfy bed, nice staff. The lounge on 16th was great. Gym and pool good.
Gungor U. Solo travelers Turkey, January 13, 2013
lovely hotel quite and clean

clean ,and nice location
10
very help full and family hotel friendly staff hotel is at the heart of the Singapore's night district. so many restaurants and bars around the hotel.restaurants menu can be quite costly but still worths to sit and try their food and watch world pass by
Damien S. Couples Singapore, January 13, 2013
Nice hote but rather old design

Service
7
The stay was a nice one as it was near within walking distance to Clarke Quay where we are allow to have a variety of food to eat and club to visit. The service was excellent but the hotel seems old as so many hotels have been upgrading in recent years. Overall stay was great
Anette M. Couples South Africa, January 13, 2013
Ideal location

Location
9.3
For visitors visiting Singapore this is a fantastic location. It is on the Singapore river at Clarke Quay, with night life and restaurants to suit all ages. The MRT is also in the mall right next to the hotel, so you can park your car all weekend, and use the MRT and public transport.
Nightlife Tip: Clarke Quay seems the place to be on a Saturday night, with all sorts of different restaurants and nightclubs to cater for all tastes!
Ma C. Couples Philippines, January 13, 2013
Great location near Clarke Quay MRT Station

Location, night life
8.7
We only booked for a classic room but they gave us a room upgrade, with a great view of the Clarke Quay and the swimming pool. Location is very convenient. The hotel is just right next to MRT station and there are also a lot of shops, convenience stores, restaurants and pubs nearby.
Sightseeing/Attractions Tip: If you like extreme adventure, try these two most adrenalin-inducing activities in Singapore, the G-MAX Reverse Bungy and G-MAX Extreme Swing. It is located near the Clarke Quay River.
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