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Excellent 8.2
Based on 3344 reviews

Recent customer comments

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based on 3345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Irene L.
United States
February 12, 2013
good location nice rooms good staff
We were upgraded to Executive Lounge floor. Got breakfast and Happy Hour very nice

Antony H.
United Kingdom
February 12, 2013
Great location with views over the Singapore river
Good club lounge with friendly staff
Thanks to all the lovely staff for making us welcome.

Prem P.
February 12, 2013
Good hotel with an excellent location
Very polite staff
A good hotel, albeit a little old, with an excellent location (just next to the train station).

Alan B.
United States
February 10, 2013
First Time to stay here
Location and room comfort
although singapore is one of the more expensive places in asia, the agoda price deal was great. swiss hotel merchant court is in a great place whether you are focused on clarke quay / boat key area or an easy location to get to orchard or atther shopping or tourist areas. staff was very helpful. 100 meters from entertainment and dining places. 200 meters from a mrt station.

Franz S.
February 09, 2013
Excellent location
location, friendly staff
excellent location for sight seeing and business. friendly staff. the downside is, that the rooms are quite small.

Graeme C.
February 07, 2013
Great Location but small room
Close to Clarke Quay where everything is nearby
Hospitality was very good amenities good and it was clean. Excellent location.

Jan M.
February 07, 2013
Convenient Hotel with perfect location
Perfet located near to Clark Quay
Teh hotel is good and clean, teh pool is nice. It is perfectly located for a nice strole at Clark Quay, especially in Singapore it is worth a lot because caps and sometimes impossible to get.

Paul D.
United States
February 06, 2013
Perfect location
Location, quality, pool area
hard to beat the location - right above the mrt and opening onto clark quay (shops, restos, fun nightlife). very clean, comfortable rooms. good pool area, although it can be hard to get a space next to the pool. complimentary twg teas and nescafé coffee in room are great too.

Ismail T.
February 06, 2013
Great location and good service
Walking distant to Clarke and Boat Quay, opposite shoping mall and MRT station, not too far away from Chinatown
it has been good 2 days. staff were friendly. taxis easy to get.

Christopher R.
United Kingdom
February 06, 2013
Great location, everything else was just ok
The location is certainly the best feature.
We just stayed 3 nights. We already know Singapore so we knew the Clarke Quay would be a good spot with lots of nearby choice for food and drink plus of course easy access to the MRT. The hotel itself is in need of refurbishment, our room was very basic, internet was extra charge which is a bit behind the times, the bed was comfortable and all of the basics were there including tea/coffee making facilities. The fixtures and fittings were showing signs of age for example there were yellow stains in the bath. In short a refurbishment is probably due. We just checked in and checked out, and the service seemed ok. For the size of hotel it was surprisingly quiet although when we asked for a late checkout we were told the hotel was full. I suspect that this is their standard line to ensure everyone checks out on time or early.