Back to hotel info

Excellent 8.2
Based on 3361 reviews

Verified traveler reviews

Filter by traveler type

based on 3361 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.4

Hoang M.
January 31, 2013
Great location!
Right at the MRT, conveniently connect to city center, at Clarke Quay
Nice surprise with the upgrade to Advantage room and free wifi package. Recommended for both leisure and business traveler.

Kongweng L.
January 30, 2013
Best of the best
Near mrt Good location and near shopping mall, suitable for couple to shopping and relaxing .affortable price with this hotel in peak time. Only 3 minute from here to Chinatown From air port only 25 minute with mrt, near central shopping mall . A lot of famous shop to shopping . Staff very nice n polite, this hotel offer early check in . Suitable for me

Quentin V.
January 30, 2013
Good value for money!
Very well situated, excellent smile-ful service
Hotel is slightly older than other fancy business hotels in area but perfect when you stay over the weekend at your own cost! Hotel is very decent quality and service for the price!

soon Y.
January 30, 2013
Great hotel location, with lovely staff
clarke quay is just a stones throw away, hotel is clean, staff are friendly
firstly, i got a free upgrade from a classic room to a swiss advantage. very nice of them. good food is around the corner, with many eateries and restaurants. the train station is also just a 3 min walk, which makes it very convenient. the rooms are not exactly new, but they are very comfortable to live in. overall, id strongly recommend this hotel.

Adi N.
January 30, 2013
Lovely, great location and spacious hotel
Great location
Dear Ms Julia Low and Swissotel Merchant Court, We are writing this letter to compliment and commend your excellent service. Thanks for upgrading our Classic room. The complementaries that we have received from your hotel, the sweet chocolate and red wine on the first day (25.01.13) stay as our honeymoon present ; and delicious chocolate birthday cake for my husband on 26.01.13 have really made our day. We are very delighted to take the decision of choosing your hotel as our honeymoon and birthday stayed. Thank you for giving us a sweet special, awesome and unforgettable memories.

leni T.
January 30, 2013
Huge nice hotel with huge room
the location is good just opposite clarke quay and clarke quay mrt station
I stayed 2 nights at the this hotel. The room is huge, the toilet is very clean, and the hotel is very quiet thought it closed to many pubs and clubs. It is very easy to get to mrt station, just walk around 6 mins. Overall, Im satisfied with my stay and definately will come back again.

Doris L.
January 29, 2013
Great Rooms
Near Clark Quay
the best service from the staff, rooms are well and organized with the best coffee and tea. breakfast has a very wide variety with good food.

Alvin Y.
January 28, 2013
Lovely Service Staff
Very good Customer Service
Very nice staff from the hotel. Able to accommodate to all our request.

Tim T.
United States
January 27, 2013
Excellent, Clean, Accessible
Very good rooms, in the center of the city
No complaints, superb value for money....almost 5 star very enjoyable stay

Gordan C.
January 26, 2013
Good location
Near MRT
Balcony with a good view of Singapore river and Clarke Quay. The rooms were well equipped with everything you need and had a huge comfortable bed. Hotel is nice and have lot of facilities, but it´s bit old. Hotel staff so friendly and always helpful.