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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore (Show on map)

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Area: Clarke Quay Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3100 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3100)
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Wee P. Couples Singapore, October 7, 2012
Great Location

Food, location and service
7
John B. Families with older children Australia, October 7, 2012
Great hotel but we did have some issues.

Location
7.3
There's no doubt this is a good hotel but I had a few problems when I checked in and out. We booked a room with a king size bed and our plan was for our daughter to share this with us as we were only stopping in Singapore for a couple of nights to recover from jet lag. We had booked the room for 2 adults and 1 child but because our daughter was over 12 she was classed as an adult and so we had to pay a surcharge. When I went to check out, this figure had ballooned out, as they conveniently didn't include GST or the "room service fee" whatever that is. My only tip regarding this hotel is to make sure you have read the hotels policies before you commit to staying. Also the price of bar drinks are way over the top so avoid these at all cost - $45 for a glass of Tiger, a glass of wine and a milkshake - Please, you have to be kidding me!
Audrey M. Groups Singapore, October 7, 2012
Great Location

Room was huge
7.3
Stay was overall good. Forgot to claim a parking coupon after check out but staff was nice and still gave us one. Only downside was that toilets were not very clean
Wong G. Couples Hong Kong, October 7, 2012
Great location

Nice room ..... Good service !!,
8.7
Good location to china town or clarke quay. Nice buffet at the hotel restaurant ...... Mrt station just across the room ..... Room consider big among those singapore hotel .....
Nightlife Tip: Very busy (noisy) during the weekend ..... Its good for those ppls like the night life coz too near clarke quay ......
Hon L. Couples Malaysia, October 7, 2012
Dunt judge the external ... It's beautiful inside

Location is superb. Near to mrt
8
Overall stay is great except my booking was without breakfast. Will try to include breakfast next stay
Milan J. Couples Australia, October 7, 2012
Very comfortable and very friendly staff

Close to a variety of restaurants and bars
8.7
Only there for 2 days but did not eat at the hotel although the buffets looked very good. Arrived too early to check in but the staff gave us a drink while we waited and had the room ready very quickly.
Restaurant Tip: Although the restaurant are very reasonable the alcohol is very expensive, a glass of wine will cost about $18.
Wong G. Couples Hong Kong, October 6, 2012
Great location

Room is big
8.7
Good services .... Staffs are friendly ...... Great location especially to clarke quay and china town
Restaurant Tip: New buffet with the local singaporean foods provided ...... Slightly expensive but worth to try ...!
Evangeline H. Groups Singapore, October 6, 2012
Swissotel Merchant Court

Great Location
6.7
Great Location - just across from Clark quay Rooms were not fanciful though. Check in was also really slow.
Nightlife Tip: Just cross the bridge and its Clark Quay.
Prem R. Couples Singapore, October 6, 2012
Good hotel with an excellent location

Very polite staff
8
A good hotel, albeit a little old, with an excellent location (just next to the train station).
Robby K. Couples Indonesia, October 2, 2012
good location

near by cafe and food
7.3
i like the location is very near to every where i want to go
Nightlife Tip: so much cafe you can try.

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