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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3322 reviews

2382 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3322)
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Lau W. Couples Singapore, December 25, 2012
Great location

Bathtube, Big rooms
6.7
Q-ing time for check in took about 20 to 25 min. Breakfast variety is less. Staff is polite as in greet the customer when see them.
Sightseeing/Attractions Tip: There is 1 shopping mail located near the hotel. Many pub
Seah Y. Groups Singapore, December 25, 2012
great hotel with clean rooms

very near to Clarke quay
8
Great hotel and location. Rooms are clean. Near to Clarke quay.
Yee C. Couples Malaysia, December 25, 2012
Great location.. best hotel

more shopping here and very near to MRT
8.7
The house keeping early morning around 9am call my room to house keeping..1st time i face this funny problems.. My room is classic room not bad a bit old .. the room too big, and nice view.
Tay W. Couples Singapore, December 25, 2012
Great Location but small room

Location
9
The location of the hotel is great. Next to a shopping mall with lots of food offered. The hotel also located next to a mrt station which make travel to different parts of the island easily. The hotel got a great swimming pool and a well equipped gym for a nice workout. The only problem face is the room temperature in the room is very cold even the temperature is set at 27 degree but there are windows that u can open to air the room. overall a pleasant stay..
Alvin Y. Couples Singapore, December 25, 2012
Lovely Service Staff

Very good Customer Service
8
Very nice staff from the hotel. Able to accommodate to all our request.
Arron C. Couples Australia, December 24, 2012
Great location, due for an update to rooms

Great location
7.3
Classic Rooms are due for renovation. (Eg carpet worn and stained, furniture and fittings old and chipped). Cleanliness however was good with bathrooms holding up well for the age. Great location with trains station access across the road and Clarke quay also at your door step. There is also a small shopping centre across the road which has restaurants, food court, laundry, bottle shop and clothes stores Staff were pleasant Facilities are good with pool, gym, business centre and self service laundry. Wifi is at the usual ridiculous hotel prices, which needs to change.
Chen D. Couples Singapore, December 24, 2012
great hotel

close to mrt and drinking spot
8
wonderful hotel with good staff. close to mrt and nightlife with good drinking spot. it is very near chinatown and also orchard road. good for shoppers.
Malim A. Families with older children Malaysia, December 24, 2012
Good location, friendly service

Near to MRT and shopping mall
9
The room was small but very clean and comfortable. The staff were very friendly and helpful in solving our problems during the stay, and provides good recommendations on places to visit. All in all, excellent service!
Roslan O. Couples Singapore, December 24, 2012
Great location but Small room

Nice Deco
8.7
Small room but very nice n cosy.... Bathroom set up is not up to the 5Star standard... A very good location for Dining n Party Goers... Staff are very good, nice , friendly n Helpful..... Room should have more Power point....
Alawiyah J. Families with older children Singapore, December 24, 2012
awesome

best bed, friendly n awesome staffs not to forget gd gym instructor
9.7
Experience was tremendously great tht my kids cant forget n thy keep talking abt it.. we would like to come bac if the price is affordable to us.. thank u for ur service.. totally awesome n memorable one.
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