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Excellent 8.2
Based on 3361 reviews

Recent customer comments

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Excellent



based on 3361 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.4
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DAMIEN S. from Singapore
Couples
Stayed 2 nights in January 2013
Nice hote but rather old design
Service
The stay was a nice one as it was near within walking distance to Clarke Quay where we are allow to have a variety of food to eat and club to visit. The service was excellent but the hotel seems old as so many hotels have been upgrading in recent years. Overall stay was great
Reviewed January 16, 2013

YUEN L. from Malaysia
Couples
Stayed one night in December 2012
Next to shopping area
Comfortable
this is a wonderful hotel. in the room had brew coffee facilities. when entering the room, tree are a box of coca late in the table. balcony can view the river view. there are free access of executive lounge for us. evening tea break can enjoy free flow of beer, red wine and many thers.
Reviewed January 15, 2013

yuechun W. from China
Business travelers
Stayed 5 nights in December 2012
Good location, excellent service
Good service attentive
Very good location, near almost all must-go places, Jumbo is just beside the hotel which is the best must-taste place. Service is exellent, enjoyable. will choose again is available If the hotel also have in mind to send birthday cake
Reviewed January 15, 2013

Alan M. from United States
Couples
Stayed 2 nights in January 2013
Great hotel with wonderful facilities
Pool and work out rooms
Very clean, well kept hotel at a reasonable price for Singapore. Two years ago we stayed at a dive in Little India that cost us over $100 a night.....so why not $160+ per night for pure luxury?
Reviewed January 15, 2013

William H. from United States
Solo travelers
Stayed 3 nights in January 2013
Great location and nice pool
Across the street from the subway station
centrally located, easy to walk to the quays and central business district which includes restaurants and shopping. there is a subway station located next to the hotel, you can use that station to access all parts of the city. the room was a good size and the staff were friendly.
Reviewed January 15, 2013

RICHARD E. from Australia
Solo travelers
Stayed 2 nights in January 2013
very nice hotel. and very friendly, room r so nice
veiw, staffs, clean and room
this a nice stop for whom who like to stay near the river.. short walk to anything.. not far from airport.. i'll be going back there again
Reviewed January 14, 2013

Penny F. from United Kingdom
Couples
Stayed 4 nights in December 2012
romm was small and a bit cramped
loved the breakfast and the free drinks in the ex barr
great location on clarkes quay. enjoyed the evenings in the ex lounge having a couple of drinks with friends
Reviewed January 14, 2013

james L. from United Kingdom
Families with older children
Stayed one night in January 2013
Efficient Staff- Bathrooms Need Upgrade
Excellent Concierge Service Arranged Vehicle Transfer To Johor At A Competitive Price
Good efficient staff, excellent location for Quayside bars and restaurants. Reasonable size room. Bathroom in a very poor condition with obvious mold on ceiling and very 1970s!
Reviewed January 13, 2013

Gary D. from Australia
Couples
Stayed 7 nights in December 2012
Quality Hotel, Great Location,
Central to food, transport, shopping and Clarke Quay
our 3rd stay...7 nights, from boxing day to 2nd jan...in club room. this was well worth the $$$, as the executive lounge was fantastic. great staff, eager to help, but well versed in looking after their room and clients. we asked for a low floor, "turret" room, but wound up with a 12th floor room...which while a tad smaller, had a balcony which gave us uninterupted views of the new years eve fireworks...brilliant. room was spotless, bed was fim, but comfortable, with a choice of pillows to suit. as a couple, it was perfect. mrt over the road, short walk to chantown, boat ride to marina bay sands. it is not set on huge grounds, and i may not bring a young family here...but, classy, efficient and in the thick of downtown singapore. we will be back again..
Reviewed January 12, 2013

Clairine R. from Indonesia
Families with young children
Stayed 4 nights in December 2012
Great ambience and comfortable room
Location, professionalism, clean
stayed at swissotel for 4 days with my family. the hotel staff was very friendly, location was convenient (right across central mall and mrt station), overall it was a good experience!
Reviewed January 11, 2013