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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2703 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2703)
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Keith A. Couples Australia, March 5, 2012
Good location but classic rooms need refurbishment

nice shop in hotel, pleasant front desk
7.3
must ask for a pool facing room. outside facing rooms either have no view or have traffic noise. classic rooms are reasonable value but need to be refurbished. nice area for access to clarke quay, boat taxis etc. breakfast and internet package is ok but if budget is tight there are plenty of alternatives in easy walking distance.
Restaurant Tip: Cereal prawns at Jumbo
Steven M. Couples United States of America, March 5, 2012
Really Nice - Great Location!

Nice, large rooms; close to MRT station right on Clarke Quay
8
Excellent hotel - very nice amenities - but be prepared to pay for all the niceness! The internet charges are ridiculously high - Starbucks and back-packer hotels usually offer internet access "free of additional charge" but not this place. Also, we chose to opt out of the hotel's breakfast buffet (about US$25 per person) - bought snacks, water and drinks at the convenience market near the MRT exit at the Central Mall.
Restaurant Tip: The hotel is right on Clarke Quay, so the restaurant options are seemingly endless! But be sure to venture out to other places for more local food options - the Chinatown MRT station is just one stop away from here, which will put you right in the center of a famous "Hawker's Market"
Tim M. Solo travelers United Kingdom, March 3, 2012
very good, upgrade was a very welcome touch

executive floor lounge, reception staff
7.7
nearly faultless, but the pool was a bit small for a hotel of this size and the spa offered very little.
Nightlife Tip: excellent location for nightlife with Clarke Quay just on the doorstep
Liting W. Couples Australia, March 3, 2012
Good hotel.

very good!
8
gd hotel,nice 2 stay in this hotel ! gd location & gd nightlife !
Ben G. Couples Australia, March 3, 2012
great hotel, just what you need for an overnight

friendly service, everything how it should be
7
everything was great and as should be expected from a hotel of this standard. Just be careful about bar prices and breakfast prices. $12 for a cup of English breakfast tea is just criminal!
Hotel Feature Tip: nice and close to the mrt and gloria jeans for breakfast
Astri P. Families with young children Indonesia, March 3, 2012
Great Hotel and Best Location

Great location just in front of the MRT station and taxi stand, well maintained rooms, good services
9
we stayed for 3 nights at swissotel merchant court during our family vacation. quite surprised when we saw the hotel as we received a very good rate from agoda and at the first time didn't expect much. it has perfect location just in front of clarke quay and it was very easy to go everywhere as the mrt station is only 5 mins by walk and the taxi stand is just right in front of the hotel. swissotel is not a new hotel but all the facilities are very well maintained. the services are lovely too. we definitely gonna come back to this hotel in our next visit to singapore.
Restaurant Tip: There is some good restaurants at the central mall just in front of the hotel
Tim M. Couples United Kingdom, March 3, 2012
very good hotel, rooms a little compact

excellent rooms,good service in the main.
8.3
friendly reception staff, unprompted we were given an upgrade to the executive floors, including dedicated dining are and exclusive lounge. Only drawback was rather small spa service and other health facilities for a hotel of this size. Excellent location for leisure and business travellers
Nightlife Tip: just across the river from the very lively Clarke Quay and within walikg difference of chinatown
Katrina M. Couples New Zealand, March 1, 2012
good location

location.
7
nice hotel. staff were very pleasant and helpful. pool area was good though limited space for recliners. laundrette price was silly, this should be cheaper and felt excessive. as such it gave the impression that the place was a bit of a 'rip off'.(though this was the only example). interesting point for us, the taxi cost $27 from changi but only $15 going back to changi. it would be good to have some uniformity. we had a very nice stay.
Robert C. Business travelers Australia, March 1, 2012
Great location and service, pity about the restaur

Centrally located to the action of Clarke Key, plenty of cabs to get to other locations.
7.7
the merchant court is good value, generous rooms and friendly and efficent staff. the restaurant is very ordinary, ok for breakfast or buffets only. but there are plenty of good restaurants in easy walking distance. the executive club is excellent, pay the extra to access this and free in room broadband. the hotel has a great pool and spa, spoil yourself with a massage.
Yvonne Z. Couples Australia, February 29, 2012
Great location but small rooms

Location
6.7
the hotel was clean and a great location. right on clarke quay and close to the mrt was a great advantage. it was also close to restaurants and shopping malls. as smokers there was nowhere on the premises that we could smoke. downfall to the hotel is that we could not check in until 3pm which was a little annoying although we could leave our luggage. all in all i think the hotel was clean with friendly staff.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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