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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2767 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2767)
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Catherine D. Families with older children Australia, April 13, 2012
Good location & staff

Pool restaurants rooms very good
10
Staff very helpful especially when husband took I'll on last night. Close to great nightlife
Sightseeing/Attractions Tip: Selengor shop experience making your own bowl great fun for family Clark Key Night safari
Sam A. Business travelers Philippines, April 13, 2012
Convenient location and great amenities.

First Class professional services and great amenities
7.3
Generally the hotel has a convenient location and great amenities. The professional service is first class but there was a problem when our guests (booked for 4 weeks) were displaced because the first room given to them had some water leakage problem and they were assigned a smaller room.
Garry B. Couples Australia, April 11, 2012
Great location but rooms disappointing

Location and very obliging conceirge staff
5.7
was there last sept and was great. a nice big room, all ok. this time very disappointing. had friend with us and there was a mess up with room allocation and with bills settlement it took over 1/2 an hour to sort out charges to both rooms. a complete stuffup from start to finish. there was not attempt to appease us and to make some sort of allowance for all our troubles so that will be the last time that we stay there. a pity because it has a great location to all things in singapore
Sightseeing/Attractions Tip: Must try to see as much as you can when you are there. Singapore is a very interesting place and very clean.
Tuan A. Families with older children Australia, April 11, 2012
Average hotel in a good location

close to mrt, friendly service
7
this hotel is ok for a short stay. it is old and the carpet smells a little. room is small. it was clean, staff were pretty friendly, great location in clarke quay, the facilities were ok.
Ho P. Couples Hong Kong, April 9, 2012
Great Location and good service

High celling , good size room ,pro 5 star service
9.3
Everything is good apart from the hall way can be very loud when the people walk by or closing the door, other then that I think the room and location is good.
Bernardo N. Groups Philippines, April 9, 2012
Nice location!

Just a corner away from MRT station.
8.7
Initially got a defective key; which delayed our entry to the room. The courteous front desk officer was quick to resolve the issue. Even got a free platter of fresh fruits.
Wayne P. Families with young children Australia, April 8, 2012
Best holiday hotel with kids in Singapore

centrally located, excellent facilities, and staff service with a smile
9.3
highly recommended to any travellers for accomodation in singapore. so centrally located, next to clarke quay mrt, also chinatown, city central and marina bays is easy within reach by taxi for under $5 ride. staff service was wonderfull very helpful, kids love the large clean swimming pool.
Sightseeing/Attractions Tip: Use taxi from hotel, $5 ride to most place within the city.
Elke H. Solo travelers Australia, April 8, 2012
location, service to the max.

step outside and you are in the middle of action
9.7
great location, easy access mrt,or walk to many shopping areas, tourist sites. very friendly, helpful staff. first class large rooms
Travel tip: Hotel has no nightlife but walk to Clark Quay
Gregory F. Families with older children Australia, April 7, 2012
Great location, great service

location
8
arrived at 4:00am in the morning. no problems checking in, and got joining rooms. good size rooms, very little noise from outside and we were on the second floor. the location is perfect. walk along the river to the marina, catch a river boat back. many eating places along river. walking distance to singtel f1 grand prix location. mrt underground is right next to hotel to go to orchard rd or harbour front for shopping and sentosa island.
Restaurant Tip: For cheap meals Laing Court under Novotel hotel
Kristian C. Families with young children Australia, April 6, 2012
Great location. Efficient service.

Buffet breakfast. Large rooms.
7.7
Overall our stay was very good. Located near shopping and eating areas. Service was excellent .
Restaurant Tip: Close to China town and little India. Great food at cheap prices

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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