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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore (Show on map)

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Area: Clarke Quay Number of Rooms: 476
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Recent customer reviews

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Fantastic

8.2

based on
3130 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3130)
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Swit P. Couples Thailand, September 9, 2012
Lovely hotel in a touristic 'Clarke Quay' area

location, pool, comfortable bed
8
located in clarke quay, you can enjoy a walk along the singapore river and the nightlife. also the mrt station is right next to the hotel. the room is clean and modern. swimming pool is nice and overlook the singapore river.
Simeng W. Groups China, September 8, 2012
Convenient Hotel but small rooms

Convenient location
6.7
The hotel location is good, 3 mins walk from Clarke Quay station. Right besides the central and near Liang court which are famous for good Japanese food. There are also a lot of bars and clubs at the other side of the Singapore river. However, the room is usually rather small and looks slightly old. The staff is friendly but sometimes the cooperation is bad. For example I asked for help for luggage via phone and front desk and waited for long time but was only told the request was not successfully made when I went to the concierge in person. Another good thing is like the gym is 24 hours.
Val H. Couples Australia, September 8, 2012
Friendly, profressional and caring, lovely staff

Good room with great features and view. Excellent proximity to Clark and Boat Quays
8
Lovely staff who really seemed to care. Well equipped rooms with great amenities, fresh linen and views. Close to Clark and Boat quays, which open at 11am... more of an evening destination than daytime. Recommend Indociane Restaurant, not cheap but good food and great Singapore Slings. Overloking the water, so good place to sit and watch the world go by.. Short walk to shopping centre. Breakfast outside on terrace is a good start to day and swimming pool area is very good.
Restaurant Tip: Indochine Restaurant Clark Quay.
Jialing N. Groups Singapore, September 8, 2012
Great hotel with spacious room

Spacious, clean
7.7
Together with a few friends of mine, we had a staycation over @ Swissotel Merchant Court. First time staying there. Room was quite spacious even thou I only booked the "Classic Room". The hotel even go to the extra mile of putting "different types of cups" for different drinks in the room. Toilet was clean and "big" as compared to other hotels. Bed was comfy. And room has all the things you need. Iron, iron board and etc. Since i'm a singaporean, the chances of me staying there again is low, but nevertheless it's a good choice if you choose that hotel. Rows of pubs and MRT within a few minutes walk.
Nightlife Tip: Rows of pubs just below / within a few mins walk away
Mariana S. Groups Venezuela, September 7, 2012
Nice hotel great location

It is very well located a minute walk from Quater Quay which give you a lot of options for dining
8.7
The staff at the hotel is very nice but the hotel needs a little maintance, the rooms are quite old and you see the paint falling out in various areas of the facade. It is quite close from main attractions and the concierge is helpful.
Mika P. Couples Finland, September 7, 2012
nice hotel in a cental location

excellent location, friendly staff
8.7
our room was a bit noisy due to the service room located beside the room, also noise from the on-ongoing room renovations
June S. Solo travelers Australia, September 3, 2012
Great location with lovely little swimming pool

can walk to china town, colonial district , marina sands. close to mrt.
9
this hotel is in a great location right on clarke quay. the cheaper rooms tend not to have a view and are on the small size but have all you need. the staff were friendly and helpful. there is a lovely swimming pool with kids pool separate. there is a pool bar as well. the mrt is just round the corner. lots of places to eat at night and china town is nearby. i will stay there again.
Hanh V. Couples Vietnam, September 3, 2012
very nice hotel

right away the Clarke quay MRT
8.3
the room is so nice and clean. The staff is so friendly. The hotel is so near the MRT so it is easy to get everywhere easily. the hotel is so good.
Nightlife Tip: enjoy the night life at the clarke quay
Tan C. Families with young children Singapore, September 3, 2012
Wonderful Place for family type

Swimming pool , can spent a really good quality time with the children.
9.7
The staff is also helpful & courteous . They have upgrade me to family room upon notified we are family of four. Centrally located , easily accessiable to places of interest.It will be more ideal if more children facilities.
Sightseeing/Attractions Tip: Clarke quey & orchard road.
Yanni L. Couples Singapore, September 2, 2012
Lovely service

good location
7.3
it was noisy as the lounge is upstairs at 11th floor. noises occured till midnight and started at 5 plus. other than that, it was a pleasant stay at this hotel. lovely pool with good service.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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