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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2718 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2718)
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Suzanne J. Couples Australia, February 10, 2012
Great location, service fantastic

Close to the quay where all the action is for both young and old. Breakfast was lovely and the staff very helpful.
9.7
Our stay was short and because of the location on the quay, everything was close by. Little china is just a short walk. Sightseeing boat rides on the river which is next to the hotel was a great way to see the sights.
Hotel Feature Tip: We stayed two nights at this hotel then took a three day cruise. We left the ship at 7am and out flight out of Singapore was 6pm. The hotel was kind enough to store our luggage for nine hours free of charge which was a godsend.
Stephanie C. Couples United Kingdom, February 8, 2012
Nice Hotel,

Location
8.7
arrived 9am but room wasnt available until 2pm unless we took upgrade to executive for 100sgd per night which we did. was told room had excellent view but it was at the rear. free cocktails between 6pm & 8pm b ut only beer, wine, limited shorts available - no cocktails. breakfast had to be taken in the "executive club" and although a good breakfast the "club" surroundings were not up to the standard of the rest of the hotel. free soft drinks, tea & coffee all day but again had to be taken in the club (top floor) internet included. pool area very nice but although not crowded there were very few sunbeds so couldnt use it. location perfect for leisure purposes
Hotel Feature Tip: Upgrade not worth it for leisure travellers - more suitable for business. Next time would stick to Classic room with breafast taken in the restaurant
Daniel G. Couples Australia, February 8, 2012
Perfect location

Location, Location!!!!
8.3
THis was a nice little hotel. Was not overly impressed with the side of the rooms but very happy with the fact this hotel was basicly sitting on the famous Clarke Quay. if your looking for location this is the hotel
Paul M. Couples Australia, February 5, 2012
Very enjoyable stay, clean room, friendly staff

location
8.3
The staff were always friendly, courteous and polite. Room was well appointed and despite that it was a smoking room you couldnt really tell. I on,y really had problems with the card key - sometimes taking 3-4 attempts to open the door - but it could be operator error!
Terry P. Families with older children Australia, February 2, 2012
Well located with good sized rooms

Merchant Court is on all the maps - a landmark for Clarke Quay. Many of the other places we looked at had smaller rooms.
8
close to mrt, starbucks and the hussle of clarke quay. walking distance to raffles. bar two doors down has wine included in happy hour.
Tan H. Couples Singapore, February 1, 2012
This is a nice hotel and the rooms are big.

I like the food served at the Market Place Cafe.
8.3
The hotel provides 2 super single beds for us. The food at the hotel was very delicious and not expensive. The hotel is centrally located in the city and not far to the MBS & downtown area. Clarke Quay MRT station is just 3 minutes away. 2 stations away is Orchard Road and can do alot of shopping along Orchard. I would recomend all my overseas friend to stay at this hotel.
Restaurant Tip: There are many restaurants behind the hotel at Clarke Quay. Many types of food for you to choose.
Yijen F. Groups Taiwan, January 29, 2012
Perfect location

Convenient location, comfortable bed
8.3
Stayed in the executive suite which comes with a kitchenette. Great for those who are staying for a week or more. Walls are not sound proof so it light sleepers should not stay this hotel. Housekeeping staff are very friendly. Spa services are not as expected. Very small. Hotel is conveniently located next to an MRT station. It is within walking distance to Clarke Quay and Boat Quay for those interested in nightlife.
Martin B. Couples United Kingdom, January 28, 2012
Lovely Hotel and perfect location

The hotel is in a perfect location for all sight seeing.
5
the hotel is in a perfect location for the river and the classy restaurants, the lobby area is very grand and very welcoming to new guests. this ends after you decide not to take up the offer of an upgrade. the first thing asked when checking in is that the staff want to upgrade you to a better room. the upgrade declined and was shown to our room which was dated and the wall paper hanging off the wall and the general musty feel to the room as though it is not used very often. the hotel is decent base for sight seeing and very close to all attractions.
Cecilia L. Business travelers Singapore, January 28, 2012
Convenient Location

In the heart of action
6.7
This hotel is just across the river from Clark Quay. Which is a main tourist attraction with bars / Clubs and restaurant. Within 10 mins walking distance, is the Chinatown where one get to see the local delight / Flavour of being in Asia. It is also just right next to the train station which brings you to many other areas of attraction. Taking a slow walk from the hotel. Will brings you to boat quay (just beside the financial district). And further walk will bring you to the infamous Merlion and Marina Bay area
Paul D. Business travelers United Kingdom, January 28, 2012
Great Location

Location
8
The hotel is located right on the river providing easy access to some of the best eating and drinking places in Singapore. The hotel provides all the usual 5 star facilities and rooms were to a good standard. I especially liked the nespresso coffee maker and complimentary coffee! My only disappointment was that the room was not ready when I arrived to check-in at 4pm. I had to wait another hour - although they did provide a voucher for a free drink whilst I waited.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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