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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3011 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3011)
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Xing X. Couples Singapore, July 21, 2012
Good location with nice service

location, facilities, eas to access to singapore river area
8.3
this hotel is located beside the singapore river, location is the best selling point, customer service is quite ok as from a reputable hotel brand. however, river view rooms are much more expensive and belongs to higher category of rooms, highest level is only 5 if im not wrong.
Sightseeing/Attractions Tip: must take a singapore river cruise trip all the way down to the merlion and join the night life in clark quay area.
Thomas B. Couples Australia, July 20, 2012
Great location and fantastic service

Very central to everything, clarke quay 30 seconds away. The beds and pillows are soooo comfortable.
9.7
It was the last stop of our 5 week European trip. It was the best 3 nights of sleep we had the entire trip :) the staff are so frinedly and helpful. The pool is lovely to chill out by.
Gina G. Couples Australia, July 20, 2012
Good location

disappointed in the rooms
5.7
requested a double and were given 2 single beds not a good start to our holiday. We had to wait to the following day to get a double bed. Hotel rooms could do with a freshen up.
Budi H. Business travelers Indonesia, July 18, 2012
Perfect location with excellent view

Excellent view and very convenient to go around
10
located on the perfect area, surrounded by a lot of business offices, shopping malls and most astonishingly the perfect view of the river and only distant walk from the hotel. at night around the river bank provides romantic surrounding for the couple and even for the family with a lot of great views and places to hang out. the hotel room also provides modern yet romantic surrounding, perfect for couple, family and businessman.
Tan H. Couples Singapore, July 18, 2012
Nice hotel within the CDB

I like the food from the Market Place and the staffs are very friendly
7.7
the rooms are rather small, but it is very clean. anyway it has enough space for 2 persons. clarke quay is just next to the hotel, and i can find all kinds of delicious food there. the mrt is just next to the hotel. very convenient to go about the shopping areas like orchard road & plaza singapura.
Shopping Tip: there are many shopping malls at orchard if you come during the gss in june & july you can get good price for your purchases.
Niko H. Couples Australia, July 17, 2012
Nice hotel

Located in Clarke Quay, close to points of interest, easy access to other areas
7.3
Nice hotel. If staying as a couple it makes sense to upgrade the room to include the Executive Lounge as it includes breakfast, happy hour and canapes, and wifi access. If solo traveller the club lounge wouldn't be that great value for money.
Hotel Feature Tip: Be aware that the No Smoking In Rooms applies obviously to the room itself, but ALSO to the Balcony area - do NOT smoke on the premises.
John M. Couples Australia, July 17, 2012
Gracious older

Staff delightful, comfortable
9
Location fabulous, it's becoming tired but lovely large room ..great bed and pillows
Vasugi V. Groups Malaysia, July 15, 2012
Great location and easy excess

Very professional customer service and warm reception over all
9.7
I stayed at the hotel with my mother who uses a stick to walk. We found the location ideal since we were attending my grandmothers 90th birthday nearby. My mom had a leisure walk visiting the booths at the riverside which made the whole journey to Riverwalk Tandoor a pleasure.
Choe C. Couples Malaysia, July 15, 2012
good location

great eating and drinking place
7
the staffs and room are clean and nice,but they gave us a room too near the pub,is so noisy................
Nightlife Tip: there are many drinking place around the hotel.......
Tianyi L. Couples China, July 14, 2012
Great location and swimming pool

Great location, convenient traffic, great swimming pool
8.3
The location of the hotel is great, very close to the Clark Quay MRT station on the purple line. We arrived on a Saturday afternoon, and it seems that the capacity is full for this classic type of room. There was only one room available on the ground floor, which we requested to change. Later we asked for upgrading the room time, then the check-in procedure is a bit long, as the first receptionist was a bit inexperience in doing that. Later on an experienced receptionist helped us upgrade room type, and it was all great after that. The swimming pool is beautiful, you can spend the whole afternoon just lying aside the pool and enjoy the sun, and there was great city view from the pool also. Breakfast is ok, but you need to stay at executive room to have free breakfast and wifi. For a classic room type, if you wish to have wifi and breakfast, have to top up additional money, about 70SGD/day. The building is not very new, but is well-maintained. Room is a bit small, but that happens in most of the hotels in Singapore.
Nightlife Tip: The hotel is very close to singapore's best night life hub, clark quay. On Friday and Saturday night the place is of great fun!

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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