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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3322 reviews

2382 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3322)
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Victoria S. Couples United Kingdom, November 22, 2012
Hotel in the heart of it

Great location, quiet pool, large room, good views and friendly staff
8.3
We arrived at our hotel after a long 14 hour flight and were promptly greeted by friendly staff and offered a reasonably priced room upgrade which we took and I'm glad we did. Our room had a great view over Clarke Quay (the river, bars and restaurants in the area) for only a small additional cost, this really made our stay a lot more fun. the room was really spacious with nearly 180º views. The hotel was next to a shopping centre full of eateries and great stores as well as the MRT so we were easily connected to the whole of Singapore. There was always a taxi waiting outside too for ease of getting anywhere. The pool was quiet most of the, time a few additional loungers wouldn't go amiss but it was all well kept serviced and clean. We ahd a great stay here and would book it again.
Nightlife Tip: Clarke Quay is just opposite the hotel and it's a great place to walk around, soak up the atmosphere or grab food or drink (especially if you're jetlagged and can't sleep!!)
Bradley C. Solo travelers United States of America, November 20, 2012
Good size room and great location

Location to Clarke Quay
8
Great Location for Restaurant and bars. Walking distance to restaurants and bars. Great buffet at hotel. Clean and good size room. Gym well equipped and open 24 hours. Public transportation (MRT, buses,, and taxis stands) very close to the hotel. Generally the room was quiet. But was near the lifts, so at times there was noise from people at the lift area.
Cortland R. Business travelers United States of America, November 20, 2012
Small and ok for the price

Location
7.7
The hotel is located on Clarke Quay, there are beautiful stretches of the bay just outside of the hotel, and it is a great area to walk around in. Central mall is right next door, and therefore there is easy shopping and dining a two minute walk away.
May F. Families with young children Singapore, November 20, 2012
Lovely hotel with great rooms

Walking distance to Clarke Quay shopping centre and mrt
9
Though the room is a bit small, but is lovely and clean. The staffs are great, even the housekeeper will greet with a smile. Will recommend to friends and will definetly choose this hotel again if there is promotion. Besides normal toiletries and drinks, the hotel also provide tasty chocolates.
Shopping Tip: Walking distance to Clarke Quay and walk abit more, will have alot of food.
Stephen H. Couples November 20, 2012
Good hotel and great location

location
8.3
Staff are friendly and couteous. The Rooms are good size, but some have poor views
Sightseeing/Attractions Tip: New Gardens by the Bay are well worth seeing and Singapore Zoo is one of the best to visit
Cortland R. Business travelers United States of America, November 20, 2012
Nice, but small

Location
7
The hotel is located directly in front of Clark Quay. This meant a great place to go for walks and see one of the nicest night-time areas in the city. Taxis were always available to get into the city. Directly across from the front door is central mall, which was a great place to get a meal and something to eat.
Shun C. Couples Singapore, November 19, 2012
High Class, Prominent Location

Location, Staff Services, Room Dining
8.3
I am overall satisfied with the stay however the room seem to be a bit cramp and doesn't allow much accessibility. However the basic amenities of a hotel is met and the ambience of the place is nice too the hotel made my journey more enchanting and meaningful.
Cienthen C. Couples Malaysia, November 19, 2012
Good location just across the river to clarke quay

location
8
shopping centre, food, MRT, Clarke Quay nightlife just between 1-5mins walking distance from all. Chinatown is very walkable distance away. Rooms are small but very comfortable. Hotel looks a bit aged though and could be time for a refurbishment
Huang J. Families with young children United States of America, November 19, 2012
Great location

Great services
8.3
Booked a twin bed room, but single bed is too small,upgraded to a family room with 40 SGD more per day, much more comfortable
Lestono B. Couples Indonesia, November 18, 2012
Hotel in great location

Great Location
8.7
Nice place to stay in Singapore. This hotel is located at clarke quay. The best place for nightlife in singapore. the location of the hotel is very close to the MRT station so that we can easily travel on the MRT. Unfortunately only a smoking room was not available in this
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