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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2767 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2767)
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Carolyn A. Couples Australia, January 20, 2012
This was a booking based on a previous visit.

Location, standard of rooms and service.
8
this booking was made on behalf of my brother and his wife who were on their honeymoon. both were delighted with their stay which was also a compliment to me.
Hotel Feature Tip: Try to arrange an early check in if your flight is arriving early morning - if not available, may be worth booking an extra night.
Frank B. Families with young children Belgium, January 19, 2012
Nice hotel bang in the center

clean and nearby most suburbs worth visiting
7.7
Very nice and clean hotel we stayed at in Singapore, next to Clarke Quay and Chinatown. Staff is helpful, even though we booked 2 rooms and on arrival one room was ready but we needed to wait until 6pm for the other room to be ready. Rooms are spacious.
Restaurant Tip: Try not to visit the tourist restaurants on Clarke Quay bit of a rip off. Try to go to the local food courts are hawker places for cheaper meals.
William Y. Couples Australia, January 18, 2012
Swissotel Merchant Court Hotel
5.7
Kathryn M. Couples Australia, January 18, 2012
Excellent location

Very clean hotel, friendly staff,
10
our stay was very pleasant, staff were very helpful and could not have got any closer to clarke quay.
Kenneth M. Couples United Kingdom, January 16, 2012
Best location in Singapore

location location location
9.7
the location of this hotel is brill right in the heart of the entertainment, just round the corner from the subway and easy access to the rest of singapore nice pool area comfortable clean room great place to stay for our first visit to singapore
Sightseeing/Attractions Tip: Visit sentosa isle for a great day out
Steve A. Couples Australia, January 16, 2012
great location, very helpful staff

location
8.3
The staff of this hotel were very courteous and helpful.
Jung H. Business travelers South Korea, January 16, 2012
Nice Hotel

Easy access to fantastic restaurants
7.7
Clean and nice hotel, although the hotel looks quite old. The staff are very kind. The only problem is that it is quite noisy since you can very clearly hear the sound from tap waters of neighbor rooms. So, if there are frequent movements at your neighbor rooms at night, it is difficult to take a deep sleep.
Venny W. Couples Australia, January 14, 2012
Great Hotel

location, room size, room features, pool and amenities
7.7
A good hotel for everyone. The rooms are of a decent size and its location is good - right next to Clarke Quay MRT and tourist hot spots. Cons: Buffet breakfast is a bit pricey and there is no free internet.
Margaret B. Solo travelers Australia, January 14, 2012
Lovely hotel but front desk service disappointing

I liked the location and my room was very clean and nice.
6.3
I had two full days of sightseeing in Singapore and required advice to make the most of my stay. The people at the front desk did try to help but this service was sadly lacking and left me very disappointed. No information on the features the Hotel had to offer or their location.
Rebecca S. Couples Australia, January 13, 2012
Fantastic service and hospitality

Very friendly staff!
7.7
From the moment we arrived,every staff member was so kind and friendly and showed amazing hospitality. Especially at the restaurant...
Hotel Feature Tip: Remember the 10% service tax AND 7% GST that is added onto hotel and restaurant bills in Singapore... these taxes are not included on the menus and are only added to the final bill.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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