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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2725 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2725)
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Valerie S. Groups Australia, December 26, 2011
Good location but rooms could be better

Friendly staff and concierge
8
the staff at the hotel are really friendly and helpful. only hiccup was there was no twin bed as we would like on check-in. we were offered an upgrade for a fee which was fine to us but the 'upgraded' room which was apparently just renovated was still on the small side. apart from that, everything else was great. concierge staff was superb.
Vinielia V. Families with young children Indonesia, December 26, 2011
Great location and friendly staff

Best location for sightseeing, walking distance to shopping mall and great places for food culinary
9
The hotel is in a great location, suits for family travelers. Cleanliness of the room and friendly staff makes the hotel are recommended to visit this hotel in the future.
Julia M. Couples Italy, December 25, 2011
Great Location!!!!! Room siza ok.

Location
6.3
If you like to go out to bars and pubs,this is the place to stay!!! Walking distance from Clarke Quay. If you like to have nice food,walking distance as well!!! Shopping??? The metro station is around the corner. The room was a little small though,but is ok. The internet service is good. We didn't try any other ammenity from the hotel...
Wee C. Families with young children Singapore, December 25, 2011
Small Room but with a great location

Great view, good location to train station
7.7
small room but with good location near train station. good eatery around so food is not a problem. near to chinatown and shopping mall. good clubbing area near boat quay too. overall a good hotel with great location.
Mahi B. Families with young children Singapore, December 25, 2011
Lovely hotel

Everything in the hotel is great
10
Love the hotel everything is there the swimming pool beside bar.just great for drinking and swimming jacuzzi.room fantastic.atmosphere feel like you in cruise.
Sightseeing/Attractions Tip: Club and shopping now food
Irni K. Couples Singapore, December 25, 2011
fantastic service ad great room!

The swimming pool i a must go! I enjoyed the room services provided. Excellent!
9
Wehad a wonderful stay. The 11th floow club breakfast was cosy and delightful
Chris F. Couples United States of America, December 24, 2011
good quality hotel in an excellent location

location
9
good location for night life however you had to pay extra for wi-fi which was expensive option
Nightlife Tip: near all the best night life
Siripoj A. Business travelers Thailand, December 24, 2011
Great location but small rooms

Near MRT station
7.7
I expects the usual smiles, proper greets, clean rooms in the 5 Star Hotel which Swissotel delivered that. I enjoy the hotel location to MRT station. I was given late check outs @2pm promptly when I requested and knew these guys are sincere in their approach of treating me, the customers right. Most Hotels would have made us wait another 1 hour for escalation of cases n most will come back a Disappointment n made to feel being Ripped having check in later. Water bottles n toiletries regularly checked and replenished without us having to ask, and coming back in the evening after dinner to find the bed ready for sleep, with water n glass ready on bed side table, and the fluffy sandals placed in proper place is simply Amazing! I could not really sleep well on first night trying the softer pillow. I awoke the next day thinking I was @ home n soon mistakenly got myself ready for work. All in all, it has been an Awesome experience with Swissotel Merchant Court Hotel and the best way to start 2012.
Merry C. Families with young children Australia, December 24, 2011
Great Location and Very nice hotel

Location is very close to MRT and Clark Quay is just behind the hotel
8.7
I love this hotel and would like to recommend this to anyone. very near to the station and opposite is shopping centre. behind the hotel there are a lot of restaurants to choose from. Will stay in this hotel again.
Adrian P. Couples Australia, December 24, 2011
Probably the best mid priced hotel in Singapore

Staff, location
9.3
all was very good apart from room outlook... we were looking forward to seeing the clark quay vista but ended up looking at the back of an office building. we lived in singapore and know the hotels fairly well... the room quality, size, presentation and class was very high standard.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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