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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

lee C.
Malaysia
November 07, 2012
Great location, friendly staff
Package of hotel
Convenient location of hotel, next to the one of the famous Singapore nightlife, Clarke Quay. Package of hotel room attractive, check-out late till 2pm. Hotel next to the clarke quay mrt, near to the Chinatown of singapore. Free breakfast but choice of food not much.. Will come back to stay if visit Singapore again.

Alvin L.
Canada
November 07, 2012
Conveniently located hotel
Easy to get to with plenty of taxis & nearby MRT
Hotel was very well located and all taxis knew how to get there. The hotel is a bit dated and needs an overall refresh from entrance, lobby and guest rooms, but everything is clean and works. There is wifi in the hotel but some if 'free' and included with room rate and some you need to pay extra. Wifi should be free for everyone. I would definitely recommend this hotel to stay, but was disappointed by the quality and presentation of the food I ordered.

Alvin L.
Canada
November 07, 2012
Great Location Close to MRT & Clarke Quay
Clarke Quay nearby
Hotel is a bit dated & needs a refresh, but you can't get much close to Clarke Quay for drinks & food options. Definitely eat outside as I was disappointed by the quality & presentation of food in the hotel. Wifi should be 'free' for everyone in the hotel, but only currently available 'free' depending on room rate paid.

wilson L.
Singapore
November 07, 2012
Good location and comfortable room
Good location
This might sound trivial, but I absolutely loved the fact that the rooms have nespresso capsules, TWG tea and cap opener. That aside, the hotel is located in clark quay, thus ensuring a great night life.

James W.
United States
November 07, 2012
Good location, but disappointing view & service
Nightlife just downstairs
Hotel is a bit overpriced for the level of service they provide. Wifi costs $20/day, on top of the $200/night room. Location was great, but I think we'll stay at a different place next time with better service.

Clarissa C.
Singapore
November 07, 2012
Great location
Clean, convenient, close to bustling nightlife
Room service was prompt and service in general was good. Shopping and nightlife were well within reach - only a short walk away from the hotel! I had a very comfortable stay at the hotel.

Chai L.
Malaysia
November 06, 2012
Grand Hotel with nice service
Great location for me
it is a great hotel, but due to the time limit , i just stay for short hour.i should bring my family to relax there next time

Umar N.
India
November 06, 2012
Great location but small rooms
Next to Marina
Rooms are small and smells funny. No smoking policy was a problem for me.

Umar N.
India
November 06, 2012
Great location but small rooms
Marina next to the hotel was a great walk.
Funny smell in the room. Additional requests made on the booking were not passed onto the front desk. Internet access was an extra.

Shelley K.
Singapore
November 06, 2012
Great Location, but too many lifts to access
good location for nightlife
Has nice and spaceous rooms, with friendly house keeping guests, as i had a family gathering with my relatives and kids coming by to swim and had a tough time to put away the towels used, the house keepers saw and took over immediately..