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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

7.7 TAWFIQ A.
Saudi Arabia
November 03, 2012
great location but rooms are small
its location is great, can be mixed between business and leasure.
nice and clean hotel, besides its convnenient location between business district and china town.

8.3 Adeline L.
Australia
November 01, 2012
Great location
Great location
Would have been good if the hotel provided guests with free Internet. Comparable hotels near by (eg Novotel) provide this.

9.7 Laurence S.
Australia
October 31, 2012
Absolutely brilliant
Excellent service, breakfast with everything, the best location and with Executive Club what more can you ask for.
We arrived to excellent reception. Every question answered before they were asked. Our room though not large was more than adequate, really comfortable with all the usual facilities (but a little more up market) and chocolates to greet us!! The location could not be better. Clarke Quay has it all - local train station, shops, food halls and of course the bars & restaurants - look out for the 2 for 1 deals. Even though Singapore is expensive re drinks and food there are plenty of specials within easy reach. Within walking distance to China Town and a little further to Little India this could not be in a better spot. The rail & bus service is extremely efficient and easy so walk across the road, take an escalator down and everywhere on the peninsula is a ticket away. We upgraded to an Executive Club room and that is so worth it. 2 hours of food and drink (6-8pm) - as much or as little as you want - all inclusive. Icing on the cake! The breakfast is up there with the best. After being shown to a table and receiving your tea or coffee it is choice after choice, they cater for everyone and all diets. We could honestly not find anything to fault with this hotel and will be returning in March 2013.

10 Daniel O.
Australia
October 31, 2012
fantastic location in the heart of clarke quay
great location, helpful staff, free wifi in lobby
stayed for 3 nights on a short stop over in singapore, right in the middle of "party central" in singapore. close to all facilities, shopping centre and mrt right below the hotel. all of singapore at your fingertips

8.7 Chris Y.
Singapore
October 31, 2012
Nice Hotel with great staffs
Great location with easy access to MRT Station, Restaurants, Shopping Mall
I had wonderful stay with my love one over the weekend. The staff was helpful to arrange early check-in for us as we arrived early. The room was spacious and clean; the bed so comfortable. We also went to the Executive Club Lounge for a glass of wine and some finger food. The ambience was nice and great. I would definitely be back again.

7.7 ellys G.
Indonesia
October 31, 2012
good hotel
good location
the location very good, near mrt and so many restrant near the hotel, sea food, chinese food, japanese food,so many kind we can choose .drinking beer and see the river,watching beautiful girl.really enjoy the life.but only the breakfast not so many choice like the swisotel the stanford.

10 Ai Y.
Singapore
October 31, 2012
great location and great service
staff, food, location
very polite staff and fantastic food. really good location that is close to transportation.

10 Michael D.
Australia
October 30, 2012
Great Hotel
Almost instant attention to problems - incredible!
Very nice, very comfortable. A major problem became evident when room safe was found defective at 11:30pm and replaced just after midnight. All other queries and concerns were given similar attention. Nothing was too much trouble and the Swissotel will be widely recommended to my friends and associates. I am most impressed with the hotel and Singapore and will yet again return. With a major shopping mall across the street the Swissotel has even more attraction as a great hotel at which to stay.

6 David T.
Australia
October 30, 2012
Great location & friendly staff but plain.
Location / staff.
As mentioned above great location & friendly staff but vanilla / old / dated in regards to decor and services offered. For example no free internet computers like Novotel (across the river). Hotel needs to update both these items bearing in mind the competition.

7.3 Robert T.
Australia
October 30, 2012
Extremely easy access to underground rail station
Reasonably priced, very comfortable
i regularly select this hotel due to the close proximity of the underground rail network. the station access is almost in the hotel so it is undercover all the way. the rooms are comfortable, the pool is very good and the service is great albiet a little inflexible. we had a midnight flight out of singapore and it was impossible to extend the checkout to 9pm without paying a full day's extension despite the hotel not being very busy. still this is my favourite short term hotel in singapore when i fly from australia to europe.