arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3335 reviews

Recent customer comments

Filter by traveler type

based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

October 30, 2012
Great location and very nice services
price a bit expensive and the room a bit small, but fully equipped with what we needed. the location is very good but too bad that our rooms were not riverside view. i dont like their bed head design acttually...

7.3 Paul F.
October 29, 2012
Comfortable hotel with helpful staff
The location and room sizes
I would definitely stay at this hotel again, the location on the Riverside Walk is fantastic, the views and the vibrancy of Singapore can be captured from the hotel pool. The decor is a little tired but very clean and the two queen beds in the room is a nice touch. The staff were very good and offered great advice for travelling and tours etc. With two cruise ships docking when we arrived our room was a little late in preparation, but they gave us pool and spa access and a 4pm checkout to compensate. The restaurant dining was on the expensive side, but we soon found places nearby in the many malls within walking distance.

6 Wong H.
October 29, 2012
Great location but small rooms
Very good location
The Receptionists and Bell Attendants are friendly and helpful. Despite the convenient location (being right next to Clarke Quay), the rooms are quite small and the cleanliness of the bathroom is not up to standard. I found long hair over the bathroom floor and even on the towels!! The bathroom is dusty too. This is quite unacceptable indeed!

10 Tony R.
October 29, 2012
Lovely hotel and service with a smile
Luxurious, classy, great service
Enjoyed everything about this hotel. The staff make you feel at home and nothing is a problem.

9.3 Dominic S.
United Kingdom
October 28, 2012
Lovely hotel, staff very helpful and friendly
Great location next to Clarke Quay and very close to all attractions - Chinatown & Marina Bay
We loved Singapore our Hotel was very central, the room was spacoius and clean, the roof top swimming pool overlook Clarke Quay, lovely hotel. The Staff were very friendly and helpful. The Hotel was located 10 yards from Clarke Quay and we were in walking distance from Raffles Hotel, Marina Bay and the Gardens by the Bay. In the evenings we walked to Chinatown great atomsphere, bargins and food. Our only regreat was we only had 3 days and were not able to see the rest of the beautiful place. Some people we spoke to told us it has got dear but compared to Australia it was less expensive. We hope to revist again.

8.7 Milan J.
October 26, 2012
Very comfortable and very friendly staff
Close to a variety of restaurants and bars
Only there for 2 days but did not eat at the hotel although the buffets looked very good. Arrived too early to check in but the staff gave us a drink while we waited and had the room ready very quickly.

8 Palavee S.
October 26, 2012
a fine hotel awesome location
easy access from MRT
We stay in the same studio room as last year. this hotel are very much like our home in singapore now. will come back to this hotel again and we like our studio room very much. A chairman suit is ultra nice but too big for just 2 persons.

8.3 Brett M.
October 23, 2012
Lovely hotel in great location
Friendly staff, heaps of restaurants in walking distance, shopping centre across the road & Starbucks is a 2 minute walk!
Loved this hotel. They were very accommodating & friendly. You r right on Clarke Quay so you r in walking distance to many great restaurants including the famous Jumbos seafood restaurant. We walked to China Town from the hotel. At night it is a pleasant walk - about 15 mins. The rooms were really nice & clean with big bathrooms. The pool area is lovely but there is not enough sun lounges for such a big hotel.

10 alan N.
October 22, 2012
Good service with nice smile
Nice view from the room
although its just a one night stay but really love the hotel as the view from my room are great and really have a peaceful night as requested for a corner room to avoid being disturbed. thru out my stay, all the staff always have a smiling face, be it i was passed them or asked for room service.

October 21, 2012
Great hotel with cosy room
Nice Ambience
i have booked the swiss business advantage room. room features stated in agoda differ from actual hotel. no daily newspaper, no separate shower / tub & no balcony which were all stated in agoda. agoda should work closely with hotels to prevent mislead of customer.