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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3318 reviews

2377 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3318)
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Jialing N. Groups Singapore, September 8, 2012
Great hotel with spacious room

Spacious, clean
7.7
Together with a few friends of mine, we had a staycation over @ Swissotel Merchant Court. First time staying there. Room was quite spacious even thou I only booked the "Classic Room". The hotel even go to the extra mile of putting "different types of cups" for different drinks in the room. Toilet was clean and "big" as compared to other hotels. Bed was comfy. And room has all the things you need. Iron, iron board and etc. Since i'm a singaporean, the chances of me staying there again is low, but nevertheless it's a good choice if you choose that hotel. Rows of pubs and MRT within a few minutes walk.
Nightlife Tip: Rows of pubs just below / within a few mins walk away
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Mariana S. Groups Venezuela, September 7, 2012
Nice hotel great location

It is very well located a minute walk from Quater Quay which give you a lot of options for dining
8.7
The staff at the hotel is very nice but the hotel needs a little maintance, the rooms are quite old and you see the paint falling out in various areas of the facade. It is quite close from main attractions and the concierge is helpful.
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Mika P. Couples Finland, September 7, 2012
nice hotel in a cental location

excellent location, friendly staff
8.7
our room was a bit noisy due to the service room located beside the room, also noise from the on-ongoing room renovations
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June S. Solo travelers Australia, September 3, 2012
Great location with lovely little swimming pool

can walk to china town, colonial district , marina sands. close to mrt.
9
this hotel is in a great location right on clarke quay. the cheaper rooms tend not to have a view and are on the small size but have all you need. the staff were friendly and helpful. there is a lovely swimming pool with kids pool separate. there is a pool bar as well. the mrt is just round the corner. lots of places to eat at night and china town is nearby. i will stay there again.
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Hanh V. Couples Vietnam, September 3, 2012
very nice hotel

right away the Clarke quay MRT
8.3
the room is so nice and clean. The staff is so friendly. The hotel is so near the MRT so it is easy to get everywhere easily. the hotel is so good.
Nightlife Tip: enjoy the night life at the clarke quay
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Tan C. Families with young children Singapore, September 3, 2012
Wonderful Place for family type

Swimming pool , can spent a really good quality time with the children.
9.7
The staff is also helpful & courteous . They have upgrade me to family room upon notified we are family of four. Centrally located , easily accessiable to places of interest.It will be more ideal if more children facilities.
Sightseeing/Attractions Tip: Clarke quey & orchard road.
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Yanni L. Couples Singapore, September 2, 2012
Lovely service

good location
7.3
it was noisy as the lounge is upstairs at 11th floor. noises occured till midnight and started at 5 plus. other than that, it was a pleasant stay at this hotel. lovely pool with good service.
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Daphne G. Couples Malaysia, September 2, 2012
Great location

Near clarke quay and mrt station
8.7
Great location. Very near the highway. Easy to find the hotel by car. Stone's throw away from the Clarke quay station. But troublesome have to change trains coz it's the purple line but nevertheless still okay. Ample parking space for those who drive and parking is free too. Friendly staff at the reception. Upgraded me since my classic room wasnt ready when I got there. Can walk around Clarke quay at night coz hotel is so close by. Nice gym and pool facilities. But the air cond in room in the middle of the night won't be cold and as if not working. Ask them to check on it but still the same when came back so just left it at that. Overall good pick.
Nightlife Tip: Clarke quay nightlife
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Samuel A. Couples United Kingdom, September 2, 2012
Great location, nice pool and spa area

location
8.7
Location is very good and the hotel is very nice but you do pay for it. We upgraded and the room was nice but still pretty small and to be honest although the location is very central I prefer the Park City Hall Hotel. Its 5 star aswell and usually cheaper and the rooms are way bigger (plus usually free breakfast which is great) but i'd heard alot about this place and it was still a nice hotel.
Restaurant Tip: Good beer at brewerks down the road
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Geoffrey W. Families with young children Australia, September 2, 2012
great location and service

location, staff
8.3
Thoroughly enjoyed our stay, staff very willing to help in any way to make our stay enjoyable as were traveling with 8 month old.
Hotel Feature Tip: Executive club worth the upgrade
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