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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2952 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2952)
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Kenneth M. Couples United Kingdom, January 16, 2012
Best location in Singapore

location location location
9.7
the location of this hotel is brill right in the heart of the entertainment, just round the corner from the subway and easy access to the rest of singapore nice pool area comfortable clean room great place to stay for our first visit to singapore
Sightseeing/Attractions Tip: Visit sentosa isle for a great day out
Steve A. Couples Australia, January 16, 2012
great location, very helpful staff

location
8.3
The staff of this hotel were very courteous and helpful.
Jung H. Business travelers South Korea, January 16, 2012
Nice Hotel

Easy access to fantastic restaurants
7.7
Clean and nice hotel, although the hotel looks quite old. The staff are very kind. The only problem is that it is quite noisy since you can very clearly hear the sound from tap waters of neighbor rooms. So, if there are frequent movements at your neighbor rooms at night, it is difficult to take a deep sleep.
Venny W. Couples Australia, January 14, 2012
Great Hotel

location, room size, room features, pool and amenities
7.7
A good hotel for everyone. The rooms are of a decent size and its location is good - right next to Clarke Quay MRT and tourist hot spots. Cons: Buffet breakfast is a bit pricey and there is no free internet.
Margaret B. Solo travelers Australia, January 14, 2012
Lovely hotel but front desk service disappointing

I liked the location and my room was very clean and nice.
6.3
I had two full days of sightseeing in Singapore and required advice to make the most of my stay. The people at the front desk did try to help but this service was sadly lacking and left me very disappointed. No information on the features the Hotel had to offer or their location.
Rebecca S. Couples Australia, January 13, 2012
Fantastic service and hospitality

Very friendly staff!
7.7
From the moment we arrived,every staff member was so kind and friendly and showed amazing hospitality. Especially at the restaurant...
Hotel Feature Tip: Remember the 10% service tax AND 7% GST that is added onto hotel and restaurant bills in Singapore... these taxes are not included on the menus and are only added to the final bill.
Arphisol G. Solo travelers Philippines, January 9, 2012
great location and perfect for couples

the best location ever!
9.3
great location and perfect for couples, the room was perfect and the ambience as well, easy access to the mrt
Susana G. Families with young children United States of America, January 8, 2012
Classy hotel but a little bit dated rooms

Great pool deck area
8.3
Beautiful lobby and great service and location. The outdoor pool slide was a fun feature, and oversized fluffy pool towels were a plus. The rooms were a good size but found the decor a little lacking for a 5 star hotel. Very comfy (firm) beds but poor water pressure for the bath!
Janto H. Families with young children Indonesia, January 7, 2012
very nice hotel with great view

nice room, near to clark quay
8.7
have a very great moment in this hotel, so nice room, clean, easy access, very near to clark quay, mrt, etc. my kids very enjoy with this vacation, thanks to swissotel .... for free internet, it was so great, so fast .... very helpful for my job.
Sightseeing/Attractions Tip: go to central mall , next to the hotel, and you will find so many great resto ..
Jaime A. Business travelers Indonesia, January 5, 2012
Great location,clean,great service but small room

Location, cleanliness, friendly staff
7.3
Clean room, attentive staff. Nice location. Nice swimming pool. Cons:Small room and we happened to get a room which is very far from the elevator access (the furthest we have walked to reach our room from a hotel elevator). The aircon cannot be adjusted (too cold for me and I tried to switch it off).

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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