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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2786 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2786)
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Takayama H. Couples Japan, October 10, 2011
Great location,Lovely hotel

near mrt very convienice,good location, near central city .
8.7
good service, i able to check in 12noon , really help for me after long journey..room was very clean with a king size bad, so wonderful.everything was good . will be more happy if able provide free wi-fi and shaver...
Ron C. Couples October 9, 2011
nice and cozy

beds
7.7
we only stayed one night as a couple retreat. was very clean and enjoyabble stay
Sightseeing/Attractions Tip: walk along clark quay and enjoy teh nightlife
Ernesto Z. Families with older children Switzerland, October 8, 2011
Superbe Location in Singapore

Best location, nice swimming pool, excellent spa
8.3
My daughter and I enjoyed our 3 nights stay in this hotel very much. The room was spacious and the location of the hotel is excellent for enjoying the night life in Singapore.
Gerard J. Groups Ireland, October 7, 2011
Great location good rooms

Location, good pool
7.3
generally a good hotel right beside the mrt station. you could walk undercover from the station and into the central shopping complex next door. the riverside bars and restaurants where only minutes away.rooms where spacious and well appointed.
Restaurant Tip: Lots of choice in the area if you don't want to use hotel facilities
Paul T. Couples Australia, October 7, 2011
Great location comfortable bed

next door to mrt station and clarke quay entertainment precinct
8.3
great location would definitely stay there again. hotel reception staff got us into the wrong room to start with but that was quickly resolved. if non-smoker, make it very clear you want non-smoking room. the first room we were allocated was a smoking room and the entire floor stunk.
Restaurant Tip: Check out the BBQ Stingray at Glutons Bay (Street Eatery)on the Esplanade. Try the local breakfasts from eateries on the basement of Central Plaza acroos the road from hotel.
Iman R. Business travelers Malaysia, October 7, 2011
Unique

Overview
8
The friendly and welcoming people and state-of-the-art infrastructure will make your stay truly memorable.
Nightlife Tip: Visit Singapore attractions like Orchard Road, Chinatown, Little India, Sentosa, Botanical Gardens, Singapore Zoo & Night Safari and the Singapore Flyer for an unforgettable experience!
Lorraine P. Couples Australia, October 5, 2011
Great location and family friendly hotel

Good pool, great location
8.3
The Swissotel Merchant Court is a great hotel for a stay in Singapore. It is right on the river and close to Chinatown, so you have plenty of restaurants, bars and (if you like them (nightclubs) right at your doorstep and if you prefer more "get down to basics", Chinatown is only 15 minutes walk or $4 cab fare away. Our room whilst not luxurious was more than acceptable and the king size bed was very comfortable. the pool area was very family orientates with water slides and a seperate wading pool for toddlers. The breakfast was just mediocre however and we have had much better for around the same price in other Asian hotels
Restaurant Tip: Forget the expensive restaurants on the river City precinct. There are a number of hawker centres within a $5 cab ride or go to Chinatown where the prices a re a little higher but much less than the river area
Peter S. Couples Australia, October 4, 2011
Great hotel & top location

central location right on river & next to all night spots
9
top service & very accomodating staff. Bathroom was dated with some cracked tiles, but clean & nice facilities. Great pool side bar.
Neil W. Couples Australia, October 2, 2011
loved everything about the hotel, location

convenient location
9.7
Three days wasnt long enough, enjoyed everything about the hotel.
Renee L. Groups Singapore, September 30, 2011
It used to be good... I had a terrible experience

Location is good, next to Clark Quay and MRT station. Easy access to places of interest.
5.3
Disturbing In-room dining experience I was scolded and accused of being unreasonable, treated in harsh manner, just because a staff took over shift without getting her facts right plus the negligence down the line of service chains! Even though the staff attempted to apologise (after blasting at me and realising that they were at fault later), no amount of apologies nor food shuffed down my throat can make me swallow the displeasures! Was treated so badly that I could not sleep that night! Staff Performance Staffs are unattentive and some rude. Generally "just doing their job", but not exactly providing the "customer service". Room Comfort Relatively neat and clean, but the pillow stinks.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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