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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2843 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2843)
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Chris M. Couples Australia, November 13, 2011
Great location and excellent rooms.

Location, service and staff.
8.3
a place we will stay again. proved to be the ideal spot for our needs and easy access to other ares of singapore. room was very quiet (double glazed windows) which made it ideal for resting. good all round facilities.
Travel tip: The executive upgrade proved good value.
Tay R. Couples Singapore, November 13, 2011
Good location

Location
6.3
Check in timing stated was 3pm, arrived at 245pm and was asked to wait till 315pm, was told hotel is at full capacity. Hotel rooms needs look old, probably need some renovation...dont believe that they are not using LCD TV screens but those bulky types...water pressure from the shower head was really pathetic...i requested for bath robes and it came in rusty hangers...don't think I will come back again, if not for its prime location...
Nightlife Tip: Its right smack in the middle of the action...I am picky abt my room, expected more...
Mohammad A. Families with young children Indonesia, November 9, 2011
nice service, but building a bit old

location, very near to mrt
8.3
the hotel needs a little refurbishment. else the hotel is very good.
Sightseeing/Attractions Tip: Walking distance to Sinagpore Merlion.
Thomas A. Solo travelers Australia, November 8, 2011
Consistently Excellent as Usual

Location, Service, Consistency
8.7
This was my 3rd or 4th stay at this hotel over the last couple of years. Though it might not be the newest hotel in Singapore, I find that simply everything works. The service is absolutely fantastic - for example the handle fell off my suitcase on arrival which absolutely wasn't the hotels fault. However the concierge came up, and took my case. It came back in 15 minutes with an engineer who explained what he did and showed me. The executive rooms are good value for the lounge and breakfast.. I have to say the key thing for me as a semi-business traveller is the location right on Clark Quay, with a great pool overlooking the river.
Nightlife Tip: The Pump Room across the bridge in Clarke Quay is great for a night out. Just outside the hotel in Riverside Brewerx has great beers brewed on the spot.
Wayne R. Couples Australia, November 7, 2011
Great location and wonderful service

position within the city and easy access to rail link
9
We had a wonderful time, service was very good, breakfast a bit pricey but ok. We certainly will recommend to others to stay there. The staff were excellent and helpful at all times. Many thanks
Sightseeing/Attractions Tip: When in Singapore , you should take the river cruise at night, take the singapore chairlifts at night, go for a strol in little india and chinatown to experience the nightlife, the beauty of the citylights, and the diverse culture.
David S. Couples United Kingdom, November 7, 2011
Very good hotel well located for night life

Situated on Clarke Quay
9
we've stayed here several times on shopping trips to singapore. the hotel is good value, with well appointed rooms, a friendly and helpful staff, situated right on clarke quay, handy for nightlife restaurants and bars.
Jeanne W. Groups Indonesia, November 6, 2011
Good location, closed to Clarke Quay

Good view from the swimming pool
8
Location is very close to nightlife. Room is quite spacious. Swimming pool is decent size and have excellent view of Clarke Quay
Ken A. Couples Australia, November 6, 2011
Fantastic location

Club rooms and lounge are good, gym and pool, but location is everything.
7.7
The hotel is right on Clarke Quay, which is the happening place right now for casual night life. A wide variety of things to eat, drink, see and do. Across a narrow road is the MRT and ATM, with a 711 on the corner. Everything at your fingertips.
Shaun B. Business travelers United Kingdom, November 5, 2011
Location, location, location....but....

Good location and smooth check in.
6
If you are looking for a good location, in the heart of Clarke Quay, and a short walk to the biz district, then ideal hotel. However, the rooms are aged...looking worse for wear. The bathrooms are in need of refreshing also. Room service menu was quite limited, but of good quality. Overall tho, price was a little high for the quality of the room.
Restaurant Tip: A very short walk to Brewerkz...great beer and even better food!
Xiao G. Families with young children Australia, November 2, 2011
great location and very clean

nice swimming pool
8
the hotel is located right opposite mrt station, room was comfortable and clean, good size too.
Restaurant Tip: cross rive bridge turn left to Leong court, there is a food court on ground level with variety of yummy Singapore food, most importantly is air-conditioned place, you can really take your time to enjoy.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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