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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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Excellent



based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

ron B.
Australia
August 30, 2012
good hotel freindly staff great location
location
when we arrived at reception to book in the staff were very quick and helpfull it was our wedding aniversary and when the staff were told they gave us an instant upgrade which we did not expect our whole stay was very good the breakfast and lunch we had were excellent even when we ordered ice to our room the staff were quick and very helpfull we would not hesitate in staying at the hotel again

richard G.
United Kingdom
August 29, 2012
great location ,
food
we booked an executive suite,we were put on the 9th floor not the ex floor ,the room was small and this time the standard wasnt as good as the last 3 years ,not sure that we stay there next year

Yasmin M.
Denmark
August 29, 2012
Great location, best bed ever!
location, pool, friendly staff, best bed and pillows
We had originally booked a classic room, but was upgraded to an executive room upon arrival without even asking for it. The room was great with a huge king size bed, and a working desk + office chair. My husband loved the bed, said it was the best bed ever, even better than our bed at home! We were also very impressed with the "pillow menu" which allowed you to order a specialised pillow - even though the normal pillows were a dream! Hotel bar, pool and restaurants all worth visiting. The hotel staff were all very nice and friendly, and gave great service. They even opened the business centre for me Saturday afternoon as I had to print something, even though normal hours are 9AM to 1PM on Saturdays. Location wise, you have an amazing view over Clarke Quay from the pool area, and you are in walking distance to Clarke Quay, the MRT network (200m) and right next to a smaller shopping centre (Central). Would recommend to friends and family, and would definitely stay here again!

Rajiv P.
Australia
August 29, 2012
Central location and a great price
Great location and well priced.
Spent two nights here. It is very conveniently located with easy access to a number of shopping/partying spots. The rooms were nice and clean - though I wish they had a better shower. A good size gym also if your keen for a workout.

Wilson C.
Australia
August 28, 2012
Nice hotel, good service and in a great location
Location, access to pool, view
Only stayed for a short while but it was a lovely experience. Swimming pool area well designed and maintained a relaxed atmosphere.

dawn M.
United Kingdom
August 28, 2012
Very nice hotel
great location , nice pool
great hotel for value-near a a variety of restaurants, trains , buses and the river-great

Abdul A.
Malaysia
August 28, 2012
Great Hotel & Service was Great
Good Location, Good Food & Reasonable price & lots of thing to check out around there
We Both had a Great Stay & enjoyed our Weekend in Total was Real value for Money......

Peter S.
Taiwan
August 27, 2012
good location hotel
good locatio for bars and MRT
Very good location to stay if you want to spend more time along the river bank sightseeing. Also very easy to go for bars some famous location. Very good connection to MRT station. Very nice swimming pool.

ZHAO G.
China
August 26, 2012
Great design and lovely service
nice room
Location is quite good . You can enjoy the night life in Sg. Make people relax.

Irene D.
Singapore
August 26, 2012
Good location and impeccable service
The location, the amenities e.g. ironing board are readily available within the room
The reception counter was very friendly and detailed with the information, though I think they can shorten the information sharing, as I had already waited for 10 mins and another 10 mins spent on information sharing and processing can be quite taxing. When I went up to the room, I was very happy to see that the amenities e.g. ironing board are available and this saved me the hassle of calling Housekeeping.