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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2778 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2778)
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Christian L. Groups Australia, September 26, 2011
Great location, great rooms, great service

location, rooms, service
9.7
Excellent location for the nightlife of Clarke Quay, close to transport and therefore easy to get around Singapore. Excellent buffet breakfast. Great pool and rooms. Excellent service always.
Claire H. Couples United Kingdom, September 25, 2011
great location and close to MRT

rooms and bathroom of good size.
7.3
there was a fast check in and we had easy access to our room. unfortunately we didn't get a great view but the room was a good size and had excellent bedding for maximum comfort. we did not eat in the hotel as we made use of the restaurants around the area. the hotel is very close to the mrt which is a cheap and easy way to get around the city. the hotel is beside one of the main areas that people frequent for nightlife and indeed an afternoon scene. boat quay is only a few hundred meters away and is well worth the walk as the food and beverages are considerably cheper than clarke quay. a pleasant stay all round.
Restaurant Tip: clarke quay can be quite expensive - boat key is along the river and is just as good for food and drink
Lincoln, K. Families with young children Malaysia, September 25, 2011
Rooms surrounding pool & nice landscape

Two queen size bed. Nice expresso.
8.3
I have a good time and sleep well. The curve design shielded me from traffic noise.
Michael H. Couples Australia, September 23, 2011
Large room and nice bathroom. Very comfortable

Very friendly
9.7
Could not find any faults at all and great location to MRT and other transport.
Amy S. Couples Australia, September 23, 2011
Spacious self contained room

Spacious, all self contained items, relaxing courtyard
7
the hotel room was slef contained with everything provided, spacious for 2 people however quite hot in summer as the afternoon sun shines directly on the bed (but depends which building you are in an which side). hotel was a few blocks back from the promenade, about 10 minute walk but about a half hour walk to the old town (so a bit far). hotel is apparently in the red light district but didn't not really notice and did not feel unsafe. hotel compund is secure with a nice relaxing courtyard in the middle, great for casual beers and take-in and meeting other people.
Nghia N. Couples Australia, September 19, 2011
Great location and friendly service

Central location and located at Clarke Quay
8.7
Prebook via third party through deals otherwise booking direct can be expensive especially when extending stay at the hotel
Restaurant Tip: The hotel is located at Clarke Quay a footstep out to restaurants, shops, railway stations and taxi ranks.
Derek K. Couples Australia, September 19, 2011
goiod value for money

across the road from the mrt; close to eateries of all sorts; thought of everything for the business traveller
8.7
the location of swissotel, while so close to most facilities you could want is yet quiet and away from the hustle and bustle of singapore. uniquely situated near the river for walking; the mrt for getting around although there was always a taxi available when needed. there is a mall across the road but unless its clothes and limited food don't rely on it too heavily. there are plenty of places to eat within easy walking distance and its flat walking as well. the staff were all courteous and seemed keen to make sure you were satisfied before moving on to the next person. the one gripe was the lack of extra cutlery at breakfast in the market cafe. as a buffet breakfast one should not need to ask for fresh cutlery. otherwise there was a good food assortment.
Malcolm B. Couples United Kingdom, September 18, 2011
Great hotel in a brilliant location

Location, Club gives access to the 11th floor lounge and cocktail bar
9.7
Good room, wonderful location with easy access to the riverside restaurants and bars, plus easy walk to Raffles. Hop-on hop-off bus in close proximity. Breakfast was excellent. Staf very friendly and accommodating.
Hotel Feature Tip: Take advantage of the opportunity for a shower and changing facilities if your departing flight is late in the day. We returned to the hotel after a hot days sight-seeing and found this was a great way to freshen up for the journey home
Angus S. Couples Australia, September 18, 2011
Great Location, Thats about it.

Location.
6.3
hotel is showing its age and needs room maintenance. staff seemed reluctant to go that extra yard to help. we asked for simple assisatance once or twice and were pretty much told to fend for our selves. simple requests were denied, like tranferring a call in house, or passing on an instruction to room service from the lobby..things that any good hotel would just do. internet access is expensive.
Restaurant Tip: Beerwerkz next door Wagyu burgers... brilliant.
Martin H. Couples United Kingdom, September 15, 2011
High Quality service and pleasant rooms

The service is outstanding and the staff see to every need with courtesy and friendliness.
9.3
I have stayed at this hotel on a number of occasions because I know the quality of service, the rooms and the general ambiance will always be of a very high standard. The location is excellent and is right beside the MRT.
Sightseeing/Attractions Tip: The MRT is a fabulous way of getting around to all the major attractions. China Town is always worth a visit and one can spend many happy hours browsing.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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