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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore (Show on map)

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Area: Clarke Quay Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3100 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3100)
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Christopher H. Couples Australia, February 18, 2012
terrific hotel - excellent location to use the mrt

Elegant hotel, great service
10
terrific hotel - excellent room (junior suite) with all the amenities you could need and a balcony for fresh air. hotel staff professional and extremely friendly. my husband became ill and they allowed us to stay till 6pm as our plane was not due to leave till 10pm. staff rang to check on my husbands status several times and to see if he needed a doctor. they were in a word excellent. the coffee machine in the little kitchen in our room was also an added treat. we visited the club lounge several times and enjoyed the view and the service. free wifi is also beneficial.
Sightseeing/Attractions Tip: the best way to travel in singapore is the mrt. remember to keep some small change as the machines don't take anything bigger than 5 singapore dollar note. most trips are around 2.40 single journey of which you get 1 dollar back when you hand in the card. so each trip is only around 1.40. mrt travels to all parts of the city is clean airconditioned and convenient with trains every 5-7 minutes on most lines
Anthony R. Couples February 18, 2012
Swiss Hotel at Home in Singapore...

Perfect Views
8.7
Beautiful room, fresh swimming pool, nice view of the sceeneries...
Sightseeing/Attractions Tip: Everything was accessible...
Shervin B. Business travelers Canada, February 17, 2012
good hotel near clark quay

Lots of restaurants, bar near by.
8.3
walking distance to clark quay restaurants/bars. across from a small mall & subway station
Tao X. Business travelers China, February 15, 2012
Good location

nice people in the hotel, very kind
9.3
very near to the singapore river and clarke quay, a lot of restaurant along the river
Andrew H. Business travelers United States of America, February 13, 2012
Good hotel, but rooms new a renovation

Great facilities, pool, gym, bar and restaurants
7.3
I stayed at this hotel for one night for a business trip. The staff is great and helped me with all my needs. The rooms are a little old and small. I also hate hotels that don't have free wifi. You also have to ask for a toothbrush and shaving kit, it is not supplied to every guest. The gym was great, had 3 different rooms and very complete. The steam room and locker room were also excellent. They have a great pool area too.
Ashiq B. Groups Singapore, February 12, 2012
Everyone is so warm & polite.

The location of the hotel makes it convenient for travelling to any part of Singapore.
8
The reception was efficient and the staff very friendly. I especially liked the setting of their restaurant when I was having my breakfast there. It was al fresco and the view overlooked the river.
Palavee S. Business travelers Thailand, February 12, 2012
Nice hotel. Warm welcome

near mrt and many shopping mall.
8.7
Second time we stay at this hotel. This time we book Studio but when we arrive it was over book. so we got upgrade to Chairman Suit. the room was hugh. really too big for 2 person.
Restaurant Tip: There a ramen restuarant in central opposite to hotel. that look so good. we will try to wait in line and get in next time.
Anne H. Couples Norway, February 12, 2012
Nice hotel and great location

location
8
paid some extra to get upgraded - got a bigger and better room, and access to their executive lounge. This was very useful since we left Singapore very late in the evening and could relax in the lounge before departure. Was not too impressed with the breakfast buffet, though they had many choices. Superb location!
Suzanne J. Couples Australia, February 10, 2012
Great location, service fantastic

Close to the quay where all the action is for both young and old. Breakfast was lovely and the staff very helpful.
9.7
Our stay was short and because of the location on the quay, everything was close by. Little china is just a short walk. Sightseeing boat rides on the river which is next to the hotel was a great way to see the sights.
Hotel Feature Tip: We stayed two nights at this hotel then took a three day cruise. We left the ship at 7am and out flight out of Singapore was 6pm. The hotel was kind enough to store our luggage for nine hours free of charge which was a godsend.
Stephanie C. Couples United Kingdom, February 8, 2012
Nice Hotel,

Location
8.7
arrived 9am but room wasnt available until 2pm unless we took upgrade to executive for 100sgd per night which we did. was told room had excellent view but it was at the rear. free cocktails between 6pm & 8pm b ut only beer, wine, limited shorts available - no cocktails. breakfast had to be taken in the "executive club" and although a good breakfast the "club" surroundings were not up to the standard of the rest of the hotel. free soft drinks, tea & coffee all day but again had to be taken in the club (top floor) internet included. pool area very nice but although not crowded there were very few sunbeds so couldnt use it. location perfect for leisure purposes
Hotel Feature Tip: Upgrade not worth it for leisure travellers - more suitable for business. Next time would stick to Classic room with breafast taken in the restaurant

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