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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3322 reviews

2382 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3322)
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Xuanyi G. Couples China, June 24, 2012
lovely hotel clean room and good service

clean, good service
8.7
we came in late, hotel stuff offer us a late check out on the final day, asking for baby cot, didnt get it on the first day, arrived from the second day. good location, close to shopping mall, resuturant. bus stops.
Restaurant Tip: cross the river there are lots of bar and restaurant. book seat before you go
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Xuanyi G. Couples China, June 24, 2012
great location, nice room

great service, clean room
8.3
room service were great, had little problem with the light help came very fast, problem solved, swiming poor were great. great location very close to mall and lots restaurant, great eating options. river side were great.
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Roy C. Couples Australia, June 23, 2012
Excellent location and great room

Excellent location as we only stayed one night
9.3
We only stayed overnight but location was perfect. Was able to show my wife another side of Singapore as most previous trips were business related.
Restaurant Tip: Short stay? Great for food options.
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Kum F. Couples Singapore, June 23, 2012
Great location and excellent customer service

Cleaniness and a 5 star rated hotel
8
Overall experience of stay is very good. Customer Service is excellent. The dinner buffet is excellent
Restaurant Tip: they served Thai food buffet the nights we stay.
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Muhamad F. Families with young children Singapore, June 17, 2012
Wonderful and Pleasant Stay

Beautiful Scenery by the swimming pool
10
I strongly recommend for family or couple. It was a great stay even for one night.
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Gordon A. Business travelers Philippines, June 14, 2012
Very good location and very good product.

Location, size and comfort of room, service, price.
8.7
The only negative thing I can think of are the elevators, which are a bit slow. But only a bit. Otherwise this was an excellent hotel to stay in for business and for touring.
Nightlife Tip: Clark Quay, Boat Quay and Robertsons Quay are just a short walk away. The options are stunning.
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Daniel G. Business travelers Switzerland, June 12, 2012
Great Place to Star and very Good located

Pool and breakfast Buffet
9
The Hotel Location is Perfect Since it is right at the mrt Station Clark Quad and Easy to geht from the Airport. The staff is very friendly and you Feeling very welcome with the First step into the Hotel Lobby. The breakfast Buffet has a wide Range of Asien and Western Food. The Last words are concerning the nie Pool side weithin the Hotel. Eventhough you are in the middle of singapore you have a Feeling of Being at the Beach.
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David R. Groups United Kingdom, June 10, 2012
Great location and very helpful staff

location great and next to clarke quay and the mrt
8
very clean room and quiet as requested. Staff helpful too.
Restaurant Tip: runny eggs and kaya toast for breckie just opposite the hotel ... yum!
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David M. Couples Ireland, June 10, 2012
Great Location

Right on top of Clarke Quay
7.7
The hotel is in an excellent location right on top of Clarke Quay. This probably justifies the rate. Was a little dissapointed in staff attitude in reception when they know you're an Agoda traveller. It's like a dirty or inferior word. No papers in the morning, s$56 for 2 breakfasts!
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Danny M. Families with older children Malaysia, June 6, 2012
tripical swiss and orental mixed concept hotel

feacture of the hotel and politeness of the staff
8.3
a family concepted hotel with childens. a touch of swiss and mixed with the orental. a high class standard hotel with a all the services been handle with smiles. recommanded for family with children and honeymoon couple.
Sightseeing/Attractions Tip: All the Singapore top lists places is reachable in less than 10-20 munites. Convenient for all age tourists.
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