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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3318 reviews

2379 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3318)
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Yong J. Business travelers South Korea, April 10, 2015
Reasonable choice

Good Location, comfortable, cozy
9
I Stayed at Executive on a business trip. It was worth it. The breakfast was great, too.
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Paul O. Couples Australia, April 5, 2015
Quiet as a mouse

so quiet. Location and location
10
fantastic. Very close to all entertainment transport and restaurants and bars.
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Stuart V. Couples United Kingdom, March 30, 2015
Very good hotel

Clean, excellent staff and good location
8
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Hong Y. Couples Singapore, March 29, 2015
Not worth it

friendly staff, good location
6
unfortunately not 5 star standard. Room small. Aged amenities. Underperforming air con.
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Karen B. Couples Australia, March 25, 2015
Just perfect for our stay

Cleanliness, location, staff friendliness and efficiency
8.7
My husband and I were on our first trip to Singapore to visit our son who works there. The hotel gave us the perfect base to catch up with our son who works in the business centre of the country. We were close to most of the iconic sights. Close to the MRT station. Good taxi service to the hotel. Clarke Quay offers heaps of restaurant choices. The Hotel was very welcoming. Staff were always willing to help in any way. The facilities were top class. We enjoyed the swimming pool area very much. Our room was good. Great bed and excellent sleep quality. Didn't like the shower..The head sprayed straight at you and it was difficult to regulate and pressure was not the greatest. Overall, very satisfied though and would recommend it to friends.
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Chee B. Families with young children Singapore, March 22, 2015
children love the pool adults love the tranquility

cleanliness, thoughtful service staff and location
9
Children had fun alk day by the pool
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Sin Y. Couples Singapore, March 22, 2015
Good stay

Bed, toiletries, cleanliness
10
Good stay. very please with their customer service and comfort of the room!
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David C. Couples Australia, March 22, 2015
Great location but hotel is quite tired

Location, pool, nothing else
7.3
OK overall but mainly saved due to the location. The room was very tired.....cracked tiles in bathroom, mould evident, old style shower in bath....TV didn't work properly. Apparently renovations are coming up but not soon enough for us to benefit from it. I certainly don't believe this hotel can claim to be 5 star in its current state. I would rate it 3 to 4 stars at best currently. Will try somewhere else next time most likely.
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Andrew N. Business travelers Australia, March 20, 2015
Business stay with convenience

Location, breakfast, room
8.7
Large room and nice layout. Good breakfast and convenient location. Great stay.
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Wolfgang S. Business travelers Germany, March 19, 2015
Swissotel

good location, good breakfast, close shopping
8.7
very nice
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