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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

8.3 Dong L.
China
April 10, 2015
Great location, nice rooms
location, decor, room

10 Paul O.
Australia
April 07, 2015
Quiet as a mouse
so quiet. Location and location
fantastic. Very close to all entertainment transport and restaurants and bars.

8 Stuart V.
United Kingdom
April 03, 2015
Very good hotel
Clean, excellent staff and good location

6 Hong N.
Singapore
April 02, 2015
Not worth it
friendly staff, good location
unfortunately not 5 star standard. Room small. Aged amenities. Underperforming air con.

8.7 Karen B.
Australia
March 28, 2015
Just perfect for our stay
Cleanliness, location, staff friendliness and efficiency
My husband and I were on our first trip to Singapore to visit our son who works there. The hotel gave us the perfect base to catch up with our son who works in the business centre of the country. We were close to most of the iconic sights. Close to the MRT station. Good taxi service to the hotel. Clarke Quay offers heaps of restaurant choices. The Hotel was very welcoming. Staff were always willing to help in any way. The facilities were top class. We enjoyed the swimming pool area very much. Our room was good. Great bed and excellent sleep quality. Didn't like the shower..The head sprayed straight at you and it was difficult to regulate and pressure was not the greatest. Overall, very satisfied though and would recommend it to friends.

7 Wong Y.
Hong Kong
March 25, 2015
a hotel with convenient location, but a bit old
location, staff performance
The hotel is located near river walk, a place where a lot of restaurants you can find. Near MRT station, which means convenient in transport. However, the hotel is old and definitely need renovation, as every time I got in I can smell some mouldy smell.

7.3 David C.
Australia
March 24, 2015
Great location but hotel is quite tired
Location, pool, nothing else
OK overall but mainly saved due to the location. The room was very tired.....cracked tiles in bathroom, mould evident, old style shower in bath....TV didn't work properly. Apparently renovations are coming up but not soon enough for us to benefit from it. I certainly don't believe this hotel can claim to be 5 star in its current state. I would rate it 3 to 4 stars at best currently. Will try somewhere else next time most likely.

10 SIN L.
Singapore
March 23, 2015
Good stay
Bed, toiletries, cleanliness
Good stay. very please with their customer service and comfort of the room!

9 Chee L.
Singapore
March 23, 2015
children love the pool adults love the tranquility
cleanliness, thoughtful service staff and location
Children had fun alk day by the pool

6.7 Marlon K.
Australia
March 23, 2015
Convenient location, that's about it
Location, convenient, breakfast
I'm surprised this is labelled a 5 star hotel. The experience was middle of the road in every way.