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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3322 reviews

2382 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3322)
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Michelle T. Families with older children Malaysia, December 28, 2014
Really Fantastic. More than a five stars hotel😊

Comfort, nice and good location
9.7
Very satisfied.
Stefanie C. Couples Singapore, December 27, 2014
awesome stay

cleaniness, service, comfortable surroundings
8
Xiao Q. Couples China, December 27, 2014
The reception never pick up the call on time.

Location only
7
It's nice if the reception can focus on the guests, not only the guests check in at front desk!
Robert W. Business travelers United States of America, December 27, 2014
x

x
10
x
Pui C. Families with young children Hong Kong, December 27, 2014
Great hotel!

Location, Size of room, View of room
8
The hotel is just next to Clarke Quay Station, with large size of room. It is a good choice for travelers with family and kids.
Sim H. Couples Malaysia, December 26, 2014
Good location

Good Location & easy transportation
7.7
Marvellous
Shi L. Couples Malaysia, December 26, 2014
Nice hotel but don't like the wifi system

Location, rooms size and value for money.
9
I booked the room for my parents and we were pleasantly upgraded from Classic to Deluxe room. It certainly made their anniversary so pleasant. The only thing we would like to feedback is the wifi system its so hard to log in, we wasted one hour trying to figure out and the call centre staff were not very quick to rectify. We hope they can improve on that. Otherwise this hotel is a gem!
Rey J. Solo travelers Philippines, December 25, 2014
Room are kinda small

Good service, location and confort
8
Ut H. Families with young children Macau, December 25, 2014
Good location

Location, staff helpfulness
7.7
Location is good, right next to Clark quay and mtr station.
Rita A. Couples Singapore, December 25, 2014
expensive

location only
6
just fine, breakfast is so expensive
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