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Recent customer comments

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Excellent



based on 3322 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

9 Stephanie S.
Singapore
December 12, 2014
Good Location
Good location, room and service

8 Hadi J.
Indonesia
December 09, 2014
The location was nice, but the decoration too old
Very near to mrt station, artistic light at the night, best for western tourist who looking traditional village and nite life
It was pleasure to stay, nice and friendly reception, and clean room, but looks very traditional, but its ok. Quite nice.

8.3 amier J.
Indonesia
January 13, 2015
Great 5 stars hotel
We love to stay in this swissote, because it is in the crowded place to hang out. The hotel also close by the mrt.
Swissotel is great hotel to stay in. We can just go down to the lobby and we are there in the crowded area to hang out. The mrt station is one of the best one because it is not too crowded.

8.3 TAN Y.
Malaysia
December 16, 2014
Strategy Location
Best location, clean and comfortable
Nice and value to money

8 Sharon L.
Singapore
March 17, 2015
Good place for staycation
Location, cleanliness, professional front counter staff
It was quite pleasant for a local to do staycation in this hotel. The rate was reasonable. However as there is no breakfast complimentary, I can't comment on the food quality. Not sure why, we are assigned to low floor hotel room (probably rooms were full for the higher level). As the following day was a Sunday, the morning mass exercise opposite of the hotel was too loud that it actually wake us up. Otherwise, all is good.

6.3 Cindy O.
Singapore
December 06, 2014
Merchant Court
Near MRT, near bars/clubs, near SG river

5 JUNSEONG A.
South Korea
December 09, 2014
water falling from the ceiling in the bethroom
outside pool, location...
due to water falling from the ceiling at the bethroom, my tour was an unpleasant one.

9.7 CHEN W.
Taiwan
January 21, 2015
Nice hotel at the best location
Comfortable, cleanliness, best location
Room is nice and comfortable. Hotel is clean and quiet. I will revisit again when i back in Singapore for vocations.

9.7 CHEN W.
Taiwan
January 21, 2015
Very good location
Staffs are courteous, location good & clean.

9 Glenys H.
Australia
December 13, 2014
Good Hotel in Terrific Location
Location - Friendly and Efficient Staff - In-house Dining
Mostly all very positive. Only downside was the bathroom which needs to be upgraded. The bath was very un-inviting as it was stained and scratched. Being right on the edge of Chinatown and on the nicer side of Clarke Quay were definite bonuses and the MRT station was across the road under the Central Shopping Centre. We would definitely stay again.