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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on
3281 reviews

2352 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3281)
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Hui H. Families with young children Singapore, October 18, 2014
great stay

cosy, good location n great pool
8
My girl loves the pool esp the slide. Food is great too
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Frida S. Families with young children Indonesia, October 16, 2014
Great location

Great location
8.7
Its located right to the hype clarke quay area with row of bars and restaurant. And its a good alternative if you intend to go to sentosa but stay in the city, hotel is just two MRT stations away from vivo city, the gate to sentosa. Room is a bit old but the hotel staffs keep it comfortable by maintaining and cleaning it well.
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Herayati H. Families with young children Indonesia, October 16, 2014
Great stay...

friendly concierge staff, great location, clean
7
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Michael L. Business travelers Singapore, October 14, 2014
Nice pleasant convenience hotel

location friendly good car park
8.3
Comfortable convenience with quite nice ambience
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Chee F. Business travelers Singapore, October 14, 2014
5 Star Hotel

Great Location, Great Breakfast and Great Room
9
Everything is OKAY. No Complain. Strategically located at Singapore River and walking distance t China town.
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Magdalene A. Business travelers Singapore, October 10, 2014
Great stay

Polite staff, centralised located, clean
8
great stay
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Albert M. Business travelers United States of America, October 8, 2014
Disapointed

location, staff and food
7
While the location was good, there were a number of disappointments. First, my "king" size bed was two twin beds pushed together, and they were hard. Over a holiday weekend, the in-house movie channels disappeared and no one could answer when or if they were going to be fixed. Finally, the building is beginning to show its age and one has the impression that management is "cutting corners" to improve profitability.
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Chen G. Families with young children China, October 7, 2014
Unefficient service

location, buffet dinner and the swimming pool;
7
- I spent more than 40 minutes on check in, please improve your efficency regarding the check in service. - I stayed this hotel for 3 days, I went out in the morning and came back in the afternoon, but I found my room was not cleaned every day when I came back, I had to call the oepration manager to send someone to make up my room.where is the efficiency of your service? - The buffet dinner is very good! - Hotel location is next to Clarke quay, there are lots of good restaurants and bars you can find nearby. - The swimming pool is very good, my son loves it.
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James R. Business travelers United States of America, October 7, 2014
Location is great for nightlife / dinning

Location, Loction, Location
8
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Guy W. Couples Belgium, October 6, 2014
perfect location

location, cleanliness and design of rooms
8.7
we had a pleasant stay at the club level with nice varied breakfast (polenta, mini steak and smoked salmon as unusual add on the regular buffet one).. coctail hour was great with free flow of all drinks incl wines..., sparkling wine was missing though.. the rooms were modern design with quality materials and linnen used.. a balcony on top for a Clark Quais view was a winner.. step out the hotel and you are in the middle of the buzz... with orchard metro station leaning against the hotel the rest of town is soo easy accessible.. great stay..
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