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Excellent 8.2
Based on 3337 reviews

Agoda Verified Reviews

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based on 3337 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

6 Sally T.
November 29, 2014
pleasant stay
nice location

6 jayne P.
November 29, 2014
Excellent location, poor value for money
Location. Great proximity to Clake Quay and the MRT station
The hotel is of average standard, however I felt they are charging premium prices. The room and beds were comfortable, but not much space. The bathroom was small. The shower was over the bath and did not have adequate holder for the shower rose, meaning you had to hold it throughout the shower or keep pressing low to stop it spraying water everywhere. Housekeeping was good. Pool area very nice. Decor slightly tired especially in corridors although a member of staff said renovations are happening. We did raise our disappointment with the room with reception staff and were compensated with a free breakfast buffet for two on our last day. Again, this was very average with a small selection, so we were glad we'd not paid the usual price of $33++ per person. Overall a nice stay in an average hotel that I think is relying on its location to command higher prices.

8.3 Aaron C.
November 26, 2014
Cosy stay
Room tidiness, Room comfortable, good location
Overall was great. Just the breakfast is too western.

9 Neil R.
United Kingdom
November 25, 2014
One night only
Location, location, location
Very convenient for what little time I had.

8 Lorraine L.
November 17, 2014
very good location
location. rooms. service.
service is good. the location is awesome. super near the mall w lots of dinning choices. near the mrt as well. room is comfortable.

8 Phuspha S.
November 17, 2014
Location is right next to the MRT station which is very conveniennt
Booked the Swiss Business Advantage Room, which was rather small. Room given was facing the wall of another building without any view. Asked for a change of room and the hotel staff helped us to move our things on the next day while we were out to a room facing the Boat Quay. Breakfast has a good selection but rather the same everyday.

4 weishiang C.
November 13, 2014
Very good hotel but seems a little old
Good location, service and the price is much cheaper than other hotel.

8 melissa K.
November 12, 2014
Comfortable room
Bed size, location, service level
Beds were huge and location is great. Staff service is commendable

6.7 Susanne L.
United States
November 09, 2014
Location, location,location
Location, location,location
This was more like a 2-3 star hotel. The staff at the front desk was very surly and slow. It took over half an hour to check in (they wouldn't open up another counter, even though there were plenty of staff around), because only 2 counters were open.

7.7 Aurora C.
November 07, 2014
Perfect Location
Location, free welcome drink.
Need renovation specially the bathroom outdated.