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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore (Show on map)

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Swissotel Merchant Court Hotel Singapore - Ellenborough Market Cafe Swissotel Merchant Court Hotel Singapore - Ellenborough Market Cafe Buffet Spread Swissotel Merchant Court Hotel Singapore - Crossroads Bar Swissotel Merchant Court Hotel Singapore - Blue Potato Swissotel Merchant Court Hotel Singapore - Wedding Theme - Oriental Romance Swissotel Merchant Court Hotel Singapore - Ballroom Foyer Swissotel Merchant Court Hotel Singapore - Poolside Solemnisation Swissotel Merchant Court Hotel Singapore - Exterior Swissotel Merchant Court Hotel Singapore - Clarke Quay
Area: Clarke Quay Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 3179 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3179)
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Jason K. Couples United States of America, June 15, 2014
Great value and great location

Location, value, staff
8.3
It was great, staff was very courteous and very very helpful.
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Melissa K. Couples Singapore, June 15, 2014
Comfortable room

Bed size, location, service level
8
Beds were huge and location is great. Staff service is commendable
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Lisa C. Business travelers Hong Kong, June 14, 2014
Great hotel with good location, lots of restaurant

location, food, service
10
Very good location, just next to the MRT, and the river sides, lots of restaurant, bar nearby. To China town only 5 mins walk. Will stay in the same hotel again.
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Misha A. Business travelers Australia, June 10, 2014
It was nice

Friendly staff, clean and location
7.7
So far so good, the staff was friendly, the room is comfortable and clean. Very convenient to public transport.
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Hiran K. Solo travelers Sri Lanka, June 9, 2014
Great location

location, staff, service
8.7
Very enjoyable
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Natasha H. Couples Singapore, June 8, 2014
It was Good!

Good location and nice view from the room.
8
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Chiunteh W. Business travelers Taiwan, June 4, 2014
The hotel is good, but its room is too small.

The hotel location is good. The MRT station is just 1 min. walking distince. Across the river, there are uncountable drinking bar and eating place.
7
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Simone F. Couples Australia, June 4, 2014
Great stay, except aircon knob not working in room

Centrally located. Great room.
4.3
Good but wouldn't want to be near lifts again too noisy.
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Garry A. Business travelers New Zealand, June 4, 2014
Great Location, reasonable value, poor internet

accessible, right on Clarke Quay, comfortable.
7.7
I have now stayed here twice. This time I chose for location near the expos at Marina Bay and also because of the bars and restaurants by Clarke Quay. The business advantage rooms were well placed looking over the pool and the river. Facilities were adequate rather than wow wow. The light in my closet wouldn't go off at night because the door/switch needed adjusting. This disturbed my sleep, and worse it didn't get fixed even after I mentioned it to reception. I agree with a previous comment that any charge for internet connection in this day and age is a ripoff in a business type hotel. At the prices charged for even a basic room, it should be free. So it was disappointing to have such an unstable connection that lasted no longer than one minute at any time in any part of the hotel. Simple things should be checked, like making sure the basin plug actually seals to holds water in the basin - I fixed it myself, but others may not know how to do this. While the location is unbeatable for me, Swissotel need to improve the internet connection, make it free and make sure all facilities in rooms are functioning properly.
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Ali W. Groups United Kingdom, June 1, 2014
poor customer service

location, breakfast and price
5
sorry, but how on earth can a hotel justify s$15 per night for internet in this day and age? this just feels too much like a scam as they know most guests in a business hotel are going to have to pay, they therefore they get a low rating in my mind. staff were very unapologetic about the subject.
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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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