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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore (Show on map)

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Area: Clarke Quay Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3100 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3100)
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Chan B. Families with older children Australia, January 4, 2014
Very relaxing and enjoy the surroundings

Clean and spacious room, convent location
7.3
I booked a room for my two teenage children and my sister. The hotel allowed me to get an extra bed in the room which saved me from having to book a separate room, and this flexibility is important in our situation. We all enjoyed the swimming pool and the fitness centre, and the surrounding as well which was very leafy and windy especially at the pool area. The hotel could not give us a late check out but did assist in storing our luggage and when we got back to get ready to go to the airport, we could rest in the spacious lobby which was quite nice. The staff were very helpful and though it was a brief stay, we had a good time at the hotel, and good sleep too due to the comfortable beds in the room.
Steele A. Families with young children Australia, January 2, 2014
excellent

overall efficiency and cleanliness
9.7
being my 3rd stay at the Swissotel Merchant Court it will be where I will stay next time. I have stayed at many different hotels in Singapore and find this Hotel the most central and convenient that meets all my needs.
Andy M. Couples Indonesia, January 1, 2014
Definite come back

Location, comfort, nice pool
8.7
It's a very nice hotel. I love the location which is at river bank and really close to night life area. This hotel is a definite come back for me.
Set Y. Families with young children Malaysia, December 30, 2013
good hotel

clean & tidy
7.7
Eeliz N. Families with young children Singapore, December 29, 2013
Great

pool spa location
9.3
Yeon K. Families with young children South Korea, December 29, 2013
Good location but very poor staff attitude

Location. Quiet surroundings
4.7
Location was very good. But staff quality was poor. I had to make several calls to get them thru. There were less number of staff to handle the same so call didn't go thru at one go. I had to make several calls to ask for more towels. At the same time their response was very slow. I made a call at 6:00 PM and they didn't bring the towels till the time I left the hotel at 7:30 PM. Again I made a all at 11:00 PM after I got back. But it has taken another 30 mins to get new towels. It was very disappointing.
Roy R. Families with young children Indonesia, December 26, 2013
Good hotel, near everywhere, value for money

Near central mall, near Clark quay, near mrt
9.7
Very good, I was impressed by hospitality of the hotel personnels. Near Clark quay, good nightlife
Grigory S. Families with older children Russia, December 26, 2013
You get what you pay

Location - just by the river. Close to MRT. Not expensive all inclusive hotel.
6
Nice experience, though hotel is worn out. But its location will compliment this downside.
Manish B. Families with young children Mauritius, December 26, 2013
Great location, ideal for family

Location, Room quality, Facilities for children
8
Very helpful staff, nice rooms. Hotel provided a pram and baby cot for our 15 month old baby. Well located opposite MRT station and The Central Shopping Mall
Hadinoto N. Couples Indonesia, December 26, 2013
Very Good, Very Good and Very Good

Location, Staff and Food
7.7
It is a very nice hotel that we got quite a good price from Agoda but unfortunately I haven't received the rewards - quite disappointed. The hotel gave us a very delicious cake because of my wife birthday. It has been a pleasant stay. The price of the hotel might be a bit high if you do not get any discount.

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