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Excellent 8.2
Based on 3337 reviews

Recent customer comments

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Excellent



based on 3337 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

6.7 peter M.
Australia
October 07, 2014
A bit tired.
Agodas price, the pool and location
We were only stopping over for a few days on the way to France so just took a basic room. The hotel is a little old and tired we thought, but it was ok with a good room, large comfortable bed and well appointed bathroom. We used the room service for 1 of 3 dinners and ate out the rest of the time. We believe that the benchmark for a hotels food is its after hours in-room burger and it was fair here - but nothing outstanding. Also the pool area was good but the bar menu left a bit to be desired. All-in-all for what we paid we were happy but would not rate it "fantastic" as some seem to have done. We just tho

8.7 Stephen O.
Australia
October 06, 2014
Good value in best location
Location, location, location
Clean comfortable rooms in a great location at Clarke Quay and across the road from the MRT station. Buffet breakfast is extensive...but pricey. Will choose it again, next time I'm in Singapore .

8 YuPing O.
Taiwan
October 05, 2014
Nice & Comfortable, I like it!
Location, Clean, Comfortable
It was one night only, but i enjoyed the stay, will come back again!

6.3 TECK S.
Singapore
October 05, 2014
service very slow
Good for drinking
Not so comfortable

9 William S.
Australia
October 04, 2014
what
location, room, staff
Our stay was grest. Will stay sgsin ehen in Singspore again.

4.7 TERENCE L.
Singapore
October 04, 2014
Not preferred hotel to stay
Nothing
Don't feel good at all

5 Hon Y.
Malaysia
October 03, 2014
Not a five star hotel as classified
i didn't like it much except for the breakfast, good variety of food. Seriously, nothing I can think of.

8.7 Luke H.
Australia
October 02, 2014
5 nights in Singapore City
Location, 5 star ambience, staff and ammenities
Very good, recommended.

5.7 YING L.
Hong Kong
October 02, 2014
Disappointed, Poor to Average
Locality, spacious room
3rd time been to Singapore. For Merchant Court Hotel: 1. Rooms are relatively old fashioned and a bit dirty. 2. My toilet sink drainage pipe is congested. 3. The TV provided is poorly displaced. It is being put in a cupboard with two opening doors. After opening the cupboard, one of the doors will obstruct the vision viewing from the neighboring bed. Get what I mean ? It is so strange ! And the room photo provided by the hotel appears to be misleading. The sound quality is also sub-optimal. 4. I have booked a room for 3 people. Hotel just provide room utilities for 2 people. No toothbrushes provided unless you make a request. A bit unreasonable. 5. Hotel does not know I booked a room for 3 people and want to charge me a surcharge of SG $84 per night. Wasted a lot of time explaining to them... somehow ridiculous. 6. Staff there are not very polite. My advice is... If you bring your love one or family to Singapore hoping to relax and have a good hotel to live in, don't choose this one. It will really make you feel disappointed given the great sum of money you have spent. Spend a little bit more to live in hotels in Orchard will give you a definitely fantastic experience in Singapore.

3.3 Michael S.
Australia
September 30, 2014
Merchant swissotel
Nothing