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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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Excellent



based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Michael G.
Australia
September 09, 2014
Singapore holiday
Service, location, staff
Excellent on all counts, staff were excellent, location absolutely brilliant.

Kay L.
Singapore
September 08, 2014
Nice stay
Clean, nice

Intan J.
Indonesia
September 08, 2014
Nice location
Location, cleanliness, service
The hotel staff was friendly and helpful. Check in was smooth and fast. We asked for a quiter room since we brought our 1y old baby with us. They also lent us a high chair during our stay.. Location was superb. MRT was just across the street. You also could find Subway and Song Fa bak kut teh restaurant nearby.

AHMAD H.
Singapore
September 08, 2014
Great Stay
location, staff, amenities
Reception Minh was helpful and courteous during check in and out. Room was great with nespresso machine. great stay.

CHIN F.
Malaysia
September 07, 2014
Stay at Swissotel
1) Free WIfi; 2) Comfortable room 3) Not too difficult to locate

Barbara C.
Italy
September 06, 2014
Suggested
Location value money
Great

Auvarin P.
United States
September 06, 2014
Clark Quay
Good location, friendly staff, kids enjoyed the hotel
The hotel was located in the center of Clark Quay along the river. Very convenient for us as we tend to like to eat at all times. The staff were friendly and the kids really enjoyed the trip.

Zack T.
Indonesia
September 05, 2014
Great hotel
location, comfort and confinient
Stay in this hotel is great. with good location, easy to find food and transport.

NOOR S.
Malaysia
September 05, 2014
Strategic Location...
Good location, easy to commute but a bit pricey

Ngoc N.
Vietnam
September 03, 2014
Bad experience
Location
Rooms including amenities are very old. Lift looks dirty. We arrived at around 4pm and the room is not cleaned. They gave us drink vouchers at the bar/lounge and asked us to wait until 5 so they had some time to clean the room. We were sitting at a very small sofa (for 2 people) and my little daughter slept behind our back as she was too tired. One woman came up saying my daughter was not allowed to sleep in that area. I asked why. She said it was a bar so no one can sleep there, including children. That was so funny. I was working with laptop and my small kid was sleeping on the sofa as we did not have a room to stay! I told her that it was their problem as they didn't prepare the room for us (which they should have done before). She said whatever the problem is, I need to wake up my kid. I was so angry and frustrated. I escalated the issue to the duty manager, who in turn apologized for the unreasonable attitude and request of that female staff in the bar. But this hotel does not deserve Swiss quality or a four star hotel! I will never stay at this hotel again.