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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Nuandee L.
July 28, 2014
friendly staffs with good location
good location, friendly staff, near mrt
friendly staffs with good location as it's MRT is at the back of hotel, clean

Thomas N.
July 25, 2014
Disappointed with age and standard of hotel.
Location. Transportation. Staff.
Normally I stay in the Orchard Road area but since I was traveling with my young son I thought it would be nice to try something different close to the river. The room was very small with no view except the building next door. Breakfast buffet crowded and not exceptional. Had better at many other Singapore hotels. The hotel needs to be refurbished. Staff was good.

Theng S.
July 25, 2014
Nice Hotel, good location
Good location, close to mrt
Overall my stay in the hotel was excellent!

Graeme Y.
July 23, 2014
4 but not a 5
location, comfort but with a very ordinary outdated bathroom.
Good, with the downside being identified as an outdated bathroom. The 500mm to 600mm step over into the shower ... together with the surface of the bath (non skid area)not suited to mature aged guests. Charge for breakfast @ $SGD 33++ is way over the top for fair value.

Robyn B.
July 23, 2014
very convenient above MRT station
friendly staff; very clean and comfortable rooms; good location
very comfortable. Club staff were very helpful and friendly, lovely views and good breakfast and refreshments

chun C.
Hong Kong
July 21, 2014
easily access to shopping or working area
location, hotel service & F&B
the staying is great, recommend to businessmen

ng Y.
July 21, 2014
nice hotel but abit too ex
swimming pool
have a nice stay but abit too ex for the studio executive room . i would rather stay at rendevous hotel which provide better service. good about merchant court is surrounding many restaurants , and party clubs . great stay if u have kids around as it has nice swimming pool with slides.

Olav P.
July 21, 2014
Good clean hotel, in excellant location
Excellant access to MRT, Clark Quay area, qualtiy hotel
Good quality hotel, rooms clean and modern. Checking in at 3pm is not convenient for many - a 12pm check in would be better service. Breakfast should also be included as standard for all rooms. Giving away cheaper rooms but taking out the breakfast is BAD publicity policy.

Hadianto B.
July 21, 2014
Wonderful stay at Swissotel
Hotel is accessible to many travel destinations and hotel staffs are very responsive and polite

Jackie S.
New Zealand
July 18, 2014
Fantastic staff and excellent location & hotel
Location Friendly and very helpful staff Great pool
Great stay, prefect for our holiday with 2 older teenage children