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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

2353 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3282)
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Leo J. Couples Singapore, February 16, 2014
awesome , big room , staff was friendly

location, good service , centrally located
8
The Hotel was extremely good in regards to Check In , Check Out , staff were very friendly and helpful. Room service was efficient and Pool and Gym were great. This hotel is centrally located to all the offerings of Singapore and would recommend anyone staying here for pleasure or Business.
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Damian C. Couples Australia, February 15, 2014
Very good

Location, service of staff and gym
7.3
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Neelambihai T. Families with older children Malaysia, February 10, 2014
Overall the experience was relatively good

Ambience, staff courtesy and room comfort
8
Overall was relatively good. Check in & check out waiting time can be improved.The reception staff are polite but tend to be more 'robotic' Had a not too good experience on the internet.May I suggest internet access be made available to your guests on a 'free' basis
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Mark S. Groups United States of America, February 10, 2014
Excellent Location

Location, Price, Pool
8
Swissotel Merchant is well located to nightlife , resturants, and public transportation. Excellent for group travellers to meet and explore the city.
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Robert E. Couples Sweden, February 9, 2014
Swissotel Merchant Court Hotel

centralt city
5.3
Bad room for the money. Backside. smell kitchen and very smal. Not what I paid for!!
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Buki Y. Families with young children Israel, February 9, 2014
great location

location , room was big , stuff
8
since we have a young kid we choose this hotel because it has a nice pool , but we found that the location it self is great because it's just next to the main night life area of singapore and we enjoyed that very much .
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Tsung-I L. Families with older children Taiwan, February 5, 2014
This hotel is worth to be back

The best thing about this hotel is their fantastic swimming pool and children-friendly water slide.
6
We had a group family trip and stayed at Swissotel Merchant Court for 2 nights. It is a satisfactory hotel with relaxed ambience and good location, only a short distance to Clarke Quay MRT, "The Central" shopping mall and those chic restaurants and bars at Clarke Quay. The room was big and clean. Toilet was nice. Housekeeping service was friendly and prompt. We also spent some time at the swimming pool and it was enjoyable. The hotel arranged "Lion Dance" performance for all guests at hotel entrance for Chinese New Year. The only inconvenient thing was: You can't choose King bed or Twin bed when booking this hotel from agoda.com. If you travel with children and book a Twin bed room, please ask for "twin standard bed", not "twin single bed". Because twin single beds are really small and unable to accommodate 2 parents and 2 children. The staff at check-in counter did not inform that.
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Ling S. Families with young children Malaysia, February 4, 2014
nice and enjoy

near to shooping centre, food court and easy eccessibility
7.7
The management should look into the hotel facilities such as both room accessories.
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Wong C. Families with older children China, February 4, 2014
Nearby the restaurant

Comfortable , Grand hotel , Nice place
6.7
Swissotel Merchant Hotel nearby the restaurant, and overall quite good and comfortable, I maybe visit again during I go singapore next times.
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Aaron L. Couples Singapore, February 3, 2014
Stayed here for 1 night, hotel was clean

Clean, spacious and centrally located
6
I Stayed here for 1 night, hotel was Clean, spacious and centrally located. Everything is recommended.
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