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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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Excellent



based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Kellie W.
Australia
March 09, 2014
Great central location, excellent room/facilities
Central location at clarkes quay, great room and facilities, excellent executive club lounge
Thoroughly enjoyed the stay - cannot beat the location at clarkes quay and the sites and nightlife. Easy access to transport. Very nice room

WEE T.
Singapore
March 09, 2014
Rooms a little run down
Centrally located, easy access to public transport, 5mins walk to shopping mall
Centrally located, easy access to public transport, 5mins walk to shopping mall

adam G.
Singapore
March 03, 2014
Great hotel with nice restaurants
Good food, nice rooms, good service.
Thumbs up for this hotel, must try the buffet dinner at the hotel, huge variety of food and personally i think it's value for money. The room are cozy and well decorated. downside is that they do not have smoking rooms. Overall hotel staffs are all friendly and attentive. Hotel is located near to Singapore's Chinatown. It's easy to get taxi from the entrance of the hotel. Hotel is also located beside a nice shopping center with great variety of restaurants as well and it is a min walk away from Singapore's night spots "Clark Quay".

WONG C.
China
March 02, 2014
Nearby the restaurant
Comfortable , Grand hotel , Nice place
Swissotel Merchant Hotel nearby the restaurant, and overall quite good and comfortable, I maybe visit again during I go singapore next times.

Mark A.
United Kingdom
March 02, 2014
Excellent location good night life within walking
Location, staff, nearby amenities
Ver pleasanr, ideal for both my business arrangements and taking the family to the various attractions at Sentosa. We enjoyed the breakfasts in the morning, the check in was seamless, the staff were very helpful and it really helped when we were checking out. All in all whilst the hotel is a bit old, it has charm and is definitely worth revisiting. I would reccomend it to anyone pasisng throught Singapore.

Mark A.
United Kingdom
March 02, 2014
Very convenient for the purpose of my visit
Location, staff, cost for the standard provided
Very pleasant, I had a tight schedule and relied on the location as it was close to the MRT and taxi stands as well as being close to the places in the CBD that I wanted to visit. Entertainment in the evening was abundent again due to the proximity to Clarke quay and Boat Quay

John T.
Australia
February 28, 2014
Very relaxing and enjoyable
Location friendliness and professionalism
As we have stayed before the friendly staff you have also very helpful we had a problem with our baggage which was expertly sorted out for us by porters and concierge. We will definitely return again soon. Thank you .

Olle R.
Sweden
February 26, 2014
Nice location. ood hotel-standard
location, breakfast, pool-area
Guests in Classic rooms had to pay for wifi. However, generally speaking a good hotel.

Damian C.
Australia
February 24, 2014
Very good
Location, service of staff and gym

Stephanus A.
Indonesia
February 23, 2014
Superb Location
Location, Service and The Room
I do recommend this hotel if you like to touch the clarke quay area. It close to the river, the central plaza, close to MRT and easy access. No worries for the smoker cause we need about a minute to walk to the bank of the river and enjoy cigars :D 1 of my best experience, the staff called me when they know I booked 2 rooms and informed me about the connecting room - thanks!