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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

7 Yoon Y.
South Korea
February 20, 2014
Good location
location, nightlife, entertainment
nice, comfortable, walking distance to night life

9 Lee M.
February 16, 2014
clean rooms, good service & good location
we only stay for one night but we found this hotel in the best location for access to Clark Quay, China Town & to MRT station. We could not have picked a better hotel. Super staffs whom are friendly & helpful.

5.3 Robert E.
February 15, 2014
Swissotel Merchant Court Hotel
centralt city
Bad room for the money. Backside. smell kitchen and very smal. Not what I paid for!!

8 Mark S.
United States
February 14, 2014
Excellent Location
Location, Price, Pool
Swissotel Merchant is well located to nightlife , resturants, and public transportation. Excellent for group travellers to meet and explore the city.

6 Aaron L.
February 13, 2014
Stayed here for 1 night, hotel was clean
Clean, spacious and centrally located
I Stayed here for 1 night, hotel was Clean, spacious and centrally located. Everything is recommended.

7.7 Ling C.
February 13, 2014
nice and enjoy
near to shooping centre, food court and easy eccessibility
The management should look into the hotel facilities such as both room accessories.

8 buki Y.
February 11, 2014
great location
location , room was big , stuff
since we have a young kid we choose this hotel because it has a nice pool , but we found that the location it self is great because it's just next to the main night life area of singapore and we enjoyed that very much .

7.7 Michael S.
United States
February 11, 2014
Close to Clark Quay
Location, Convenience, Shopping
It was very nice but a bit Expensive. Internet was poor. But Location was Great!

7 Linfang X.
February 10, 2014
A little disappointed at the staff attitute
Location, Location and Locatoin
This is the second time we stay in this hotel, last time feeling quite good, but this time got a little disappointed at the staff attitute, not friendly.

February 08, 2014
This hotel is worth to be back
The best thing about this hotel is their fantastic swimming pool and children-friendly water slide.
We had a group family trip and stayed at Swissotel Merchant Court for 2 nights. It is a satisfactory hotel with relaxed ambience and good location, only a short distance to Clarke Quay MRT, "The Central" shopping mall and those chic restaurants and bars at Clarke Quay. The room was big and clean. Toilet was nice. Housekeeping service was friendly and prompt. We also spent some time at the swimming pool and it was enjoyable. The hotel arranged "Lion Dance" performance for all guests at hotel entrance for Chinese New Year. The only inconvenient thing was: You can't choose King bed or Twin bed when booking this hotel from If you travel with children and book a Twin bed room, please ask for "twin standard bed", not "twin single bed". Because twin single beds are really small and unable to accommodate 2 parents and 2 children. The staff at check-in counter did not inform that.