arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3345 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Stephanus A.
Indonesia
February 23, 2014
Superb Location
Location, Service and The Room
I do recommend this hotel if you like to touch the clarke quay area. It close to the river, the central plaza, close to MRT and easy access. No worries for the smoker cause we need about a minute to walk to the bank of the river and enjoy cigars :D 1 of my best experience, the staff called me when they know I booked 2 rooms and informed me about the connecting room - thanks!

Leo J.
Singapore
February 23, 2014
awesome , big room , staff was friendly
location, good service , centrally located
The Hotel was extremely good in regards to Check In , Check Out , staff were very friendly and helpful. Room service was efficient and Pool and Gym were great. This hotel is centrally located to all the offerings of Singapore and would recommend anyone staying here for pleasure or Business.

Neelambihai T.
Malaysia
February 21, 2014
Overall the experience was relatively good
Ambience, staff courtesy and room comfort
Overall was relatively good. Check in & check out waiting time can be improved.The reception staff are polite but tend to be more 'robotic' Had a not too good experience on the internet.May I suggest internet access be made available to your guests on a 'free' basis

SYLVIA L.
Hong Kong
February 20, 2014
Great location
close to clarke quay and restaurants and bars
Very good with friendly staff. The location is excellent, walking distance to the restaurant and nightlife. Great location for family travel.

Bee L.
Malaysia
February 20, 2014
Good location, near pub,bar and shopping mall
clean, comfortable, nice
Good location, near shopping mall and pub, good for night life people. Near to china town which can view Chinese culture.

Yoon Y.
South Korea
February 20, 2014
Good location
location, nightlife, entertainment
nice, comfortable, walking distance to night life

Lee M.
Malaysia
February 16, 2014
excellent
clean rooms, good service & good location
we only stay for one night but we found this hotel in the best location for access to Clark Quay, China Town & to MRT station. We could not have picked a better hotel. Super staffs whom are friendly & helpful.

Robert E.
Sweden
February 15, 2014
Swissotel Merchant Court Hotel
centralt city
Bad room for the money. Backside. smell kitchen and very smal. Not what I paid for!!

Mark S.
United States
February 14, 2014
Excellent Location
Location, Price, Pool
Swissotel Merchant is well located to nightlife , resturants, and public transportation. Excellent for group travellers to meet and explore the city.

Aaron L.
Singapore
February 13, 2014
Stayed here for 1 night, hotel was clean
Clean, spacious and centrally located
I Stayed here for 1 night, hotel was Clean, spacious and centrally located. Everything is recommended.