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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3318 reviews

2377 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3318)
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Ching F. Couples Hong Kong, November 18, 2015
Comfortable

Location, hotel service and staff performance
8.3
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Jonson L. Families with young children Indonesia, November 14, 2015
A great hotel to stay

free baby crib, free wifi dan facilities
9
It's a great hotel. I enjoy staying here. It's close to clarke quay as well.
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Malcolm M. Couples Australia, November 7, 2015
Great Location

Location, location and location.
8
We were given a very generous upgrade to a suite on the first night, which was exceptional and very much appreciated. I thought being charged half the daily rate for a requested late checkout to 4:30 pm was excessive, even though, if required, it would have allowed us to stay at the hotel until 6:00 pm. For a hotel that considers itself to be five stars, it was disappointing not to have a turn down service in the evening, and one would have thought that there would have been more than one small cake of soap in the bathroom. Overall, the second room that we were allocated was quite acceptable, but not memorable. I could not rate this website without rating the Food /Dining. We did not avail ourselves on wither and as such I have rated it as average.
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Angus L. Couples United Kingdom, November 4, 2015
Excellent stay

Location. Staff. Comfort
10
Excellent
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Peter D. Couples United Kingdom, November 3, 2015
Nice hotel in good location

Location / free canopies & drinks 6-8pm / good buffet breakfast
8.7
Very good - excellent service despite hotel currently under renovation (not obtrusive)
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Walter H. Families with young children United States of America, November 1, 2015
A Happy Halloween Weekend

Staff Location and Room
9.3
The staff went out of their way to welcome us back. Really enjoyed our Halloween weekend with the family. Thank you!!
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Kooi C. Solo travelers Malaysia, November 1, 2015
average hotel

location, food, staff
8.7
rooms were a bit dated, air con wasn't cold enough. everything else was fine
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Piyanut R. Families with young children Thailand, October 31, 2015
Nice location

Location,near mrt,good view
8
Convenient to check in.when you go out the hotel you will see good view of Clark quay. Easy to go anywhere because it next to Clark quay.we received up grade to bigger size room. Little noise of renovate hotel but it don't make us annoy.you can walk to China town to find variety of food.
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Keith J. Couples Australia, October 28, 2015
Great stay

Location, lovely room and staff so happy to assist
9.7
We thoroughly enjoyed our stay at the Swissotel Merchant Court Hotel. Fantastic location, close to MRT and the river precinct with great restaurants etc. Our hotel room was lovely and had been recently refurbished. The staff were very obliging and very happy to assist in any way they could.
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Wilawan J. Groups Thailand, October 21, 2015
Very nice hotel

location. swimming pool. nice & clean room condition
9
Very nice!
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