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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

10 Joseph O.
United States
September 19, 2013
Surpassed Expectations in Every Way
Clean, Friendly and Great Attention to Detail & Presentation (bed turndown, arrangment & cleaning)
My girlfriend and I had an incredible week-long stay that surpassed our expectations in every way. A friendly, attentive and communicative staff, wonderful amenities including wi-fi, pool, poolside restaurant and self-service laundry, and incredible attention to detail by the service staff with bed turndown and cleaning. We couldn't recommend this hotel highly enough. Bravo, Swissotel Swiss Merchant!

7.3 Yeo M.
Singapore
September 18, 2013
Decent stay with easy access to public transport
location, location, location
clean room, good bed cum entrance cum bathroom layout, big bathroom room space a lil tight compared to other hotels in singapore of the price rang but still acceptable however, the bathroom had very very poor ventilation/air circulation. one practically cannot enter the toilet when one has just done some "big business"

7 WIRAWAN A.
Indonesia
September 16, 2013
nice hotel
quite , 5 minute walk to clarke quay, big romm

8.7 Bernard M.
Ireland
September 16, 2013
Stay in very center of Singapore
Very central, free parking, near shops
Stayed here during a visit of Singapore. Close access to shops, restaurants and museums. Free parking available.

5.3 Julia J.
Philippines
September 13, 2013
Great Location but Slow Service
Location is great especially if you love the nightlife. Just a few steps away from Clarke Quay and Central Shopping District.
Stressful experience. The only nice thing about this place is that it is near Clarke Quay. Front desk personnel are soooo slow and not accommodating at all. Swimming pool is too small and not much to see and do inside the hotel. Good thing we decided to transfer to Resorts World the following day.

9.7 IAIN D.
United Kingdom
September 13, 2013
anniversary
friendly staff good location nice room
The stay was fine ,we were there at 10 am but check in was at 3 so no after flight shower or change of clothes so had to wander around in the clothes we arrived in,However we managed to get into our room at 1-15 and were greeted by two kissing swans on the bed made from towels a bottle of red wine two glasses a card and some chocolates ,they knew it was our wedding anniversary !! The location is fine the service is good ,lots of eating places nightlife and malls very near , a very good place to stay

6.7 Tien L.
Malaysia
September 10, 2013
Stay here if you intend to visit Clarke Quay alot
close to nightlife spots, clean and comfortable

10 Hazarul H.
Malaysia
September 06, 2013
walking distance to attraction
attaraction and clealiness
room was tidy clean. view was superb. best okay good is okayfood was okay singapore is okay you too is better than me what is this is this log enought

8 Li L.
Hong Kong
September 04, 2013
The stay was great.
Convenient, Easy to access by MRT, just opposite to Clarke Quay
The stay was great. I was upgraded to Executive room, which had a balcony and equipped with high speed wifi. The staff are nice. The hotel is just next to the Clarke Quay MRT station which we can easily travel to anywhere in Singapore.

7.3 Lau L.
Hong Kong
September 04, 2013
Comfortable and very near to MRT
Clean, comfortable and easy to access