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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2705 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2705)
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Gordan C. Couples Singapore, January 20, 2013
Good location

Near MRT
9.3
Balcony with a good view of Singapore river and Clarke Quay. The rooms were well equipped with everything you need and had a huge comfortable bed. Hotel is nice and have lot of facilities, but it´s bit old. Hotel staff so friendly and always helpful.
Lisa L. Families with older children Indonesia, January 20, 2013
reception girl really friendly and super nice

swimming pool with slide, clarke quay restaurant just steps from hotel
10
really pleasant stay, really nice room and really happy holiday ...
Nightlife Tip: for teenager, for elderly and even family tourist ... very reccomended
Michael B. Couples Denmark, January 20, 2013
Nice hotels with a charming location

Great location
9
The hotel is very nice with bright rooms kept in classical style. The location is great with only a very short walk to Clarke Quay, a lively place full of entertainment by the Singapore river. Right across the hotel is the large mall Central, and if you need to go the financial district or Chinatown, you can easily walk there or get there by cap in minutes. The only small annoyance is that the room doors open and shut loudly, so when neighboring quests got home late at night, it was a bit disturbing. We did not dine in the hotel or use its leisure facilities, so I cannot comment on them. But if you need a hotel with a great location and pleasant rooms, this is definitely a good choice.
Maxine W. Couples Australia, January 19, 2013
Lovely hotel in a great location.

next door to metro. right on clarke quay for entertainment and shopping. friendly staff.
8.7
our stay at swissotel was good though brief. we arrived early in the morning and were allowed early check-in with no charge. although our room had no free internet the business centre allowed flight confirmation and on-line check-in for free. i would recommend this hotel for those looking in this price range.
Abigail T. Business travelers Singapore, January 19, 2013
Lovely Hotel right beside the Mall and Clark Quay

Located near Clark Quay
5
Nice hotel that's conveniently located with a big mall (Central) beside it, and it's walking distance from Clark Quay watering hole. Unfortunately the staff at the receptionist all gave conflicting information that it kind of ruined my experience there. They probably need consistent training in that aspect.
Steven B. Groups United Kingdom, January 19, 2013
Good location but rooms could need a renovation

Location
6.7
I stayed at the Swissotel for 4 nights. The Hotel is perfectly located at Clark Quay. The staff was friendly and helpful. However the rooms and especially the bathroom could need a renovation. Price value wise I guess there are better options than the Swissotel
Trach L. Families with young children Australia, January 18, 2013
Great location. Walking distance to china town.

Great hotel for family. Kids loved the pools.
9
There was no toothbrushes, that was a little bit odd for a 5 stars hotel.
Clare S. Couples Australia, January 17, 2013
Great location but overall dissapointing

Great location and the facilities were all good.
6
Whilst some of the staff were attentive, overall the service for a 5 star hotel was not up to standard. Organised a hotel airport pick up which did not turn up, and there was nothing by way of explanation as to why we were left high and dry. Almost impossible to get the A/C turned down and as a result we were freezing.
Wilhelmus K. Couples Australia, January 17, 2013
Great Hotel in central location

Location
9
This is a great hotel in an ideal location for a holiday in Singapore. It is not cheap but ideal location for shopping, sightseeing etc.
Tim T. Solo travelers United States of America, January 17, 2013
Excellent, Clean, Accessible

Very good rooms, in the center of the city
8.3
No complaints, superb value for money....almost 5 star very enjoyable stay

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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